Summary
Description
Job Summary
This position is responsible for the supervision of dispatchers who route, schedule and dispatch professional truck drivers, equipment and freight, and reporting activities to the operations group.
Depending on the location, this may include bulk, line, local, HH, third-party and owner operator drivers.
Essential Duties
Operate safely and in compliance with all established HSSE policies and procedures
Ensure processes and policies for dispatch are being followed; recommend changes to improve services, reduce costs and optimize use of resources
Supervise the routing, scheduling, and dispatching of drivers and equipment
Monitors the integrity of the data in the system that is entered by dispatch
Supervise Dispatch Administrative Assistant work
Plan, schedule and review workload and manpower of dispatch team to meet operational targets
Approve time sheets and PTO requests for dispatchers and drivers
Oversee the professional development and productivity of all staff members; ensure proper goals, training, professional development and project requirements are met
Coordinate Repair and Maintenance needs for drivers
Depending on location may be responsible for building and managing third-party carrier relationships
May be responsible for reviewing third-party carrier driver pay settlements before being submitted to AP
Perform other duties as assigned
Qualifications
High school diploma or GED equivalent
Two to three years related transportation industry-related experience; previous supervisory experience preferred
Valid driver’s license, Class A CDL preferred
Knowledge, Skills, and Abilities
Proficient use of MS Office Suite, including Word, Excel and Outlook
Working knowledge of transportation industry software
Ability to multi-task and work under pressure while meeting strict deadlines
Ability to work independently and problem solve
Excellent written, verbal, and listening communication skills
Exceptional customer service both internally and externally
Working knowledge of DOT regulations, weights, measures and hours of service requirements and US/Canadian customs requirements
Leadership Competencies
Communication: Express ideas in a clear, concise, and convincing manner. Exercise good writing, speaking and listening skills. Use good judgement as to what to communicate and the best approach. Foster an open communication environment.
Interpersonal Skills: Treat others with courtesy, sensitivity, and respect. Build and maintain strong relationships. Be friendly, approachable, humble, and authentic. Have an awareness of your own strengths and weaknesses and strive for improvement.
Respect: Treat people of all levels and all walks of life with respect. Listen for understanding.
Trust: Earn the trust of others by being well intentioned and fair in all dealings. Follow through on commitments.
Accountable: Hold yourself and others accountable for measurable high quality, timely and cost-effective results. Accept responsibility for mistakes and continuously strive to improve.
Continuous Improvement: Performs and models Carlile’s continuous improvement process and behaviors. Solicit and encourage improvement suggestions from team members. Ensure target conditions and improvement efforts are aligned with higher level goals.
Lead and Develop: Commit to developing yourself and others. Plan for succession and provide opportunities for professional growth.
Benefits
We’re committed to taking care of you and your family, today and in the future.
Here’s what you can look forward to:
Competitive base annual salary range: $28.10 – $43.50 depending on experience and qualifications +$5.00/hr. location differential
Health & Wellness
Employer subsidized medical, dental, and vision coverage for you and your family/dependents.
Employer‑paid life insurance, accidental death and dismemberment (AD&D), and short‑term and long-term disability coverage
Retirement
Generous 401(k) plan with a 4% company match
Paid Time Off
2 weeks accrual rate first year
7 company holidays
7 days of sick leave annually
Extras that Make a Difference
Up to $5,250 per year in tax-free educational assistance to assist with career development and growth
Annual boot reimbursement
Difficult to fill differential
If you can perform your duties with an unwavering commitment to safety while diligently adhering to all established HSSE policies and procedures to cultivate a workplace that prioritizes and ensures safety is the highest priority, apply today!
Working Environment
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable Accommodations
Carlile will make reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments in connection with the job and provided that any accommodations made do not impose an undue hardship on Carlile.
Equal Opportunity Employer
Carlile is an Equal Opportunity Employer – Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability, or status as a protected veteran. Carlile is a drug-free employer and a participant of the E-Verify Employment Verification Program.
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