Summary
Description
Essential Duties
- Supervise and coordinate the dispatch of CDL drivers, ensuring compliance with all State of Alaska transportation regulations, including doubles and Hours of Service (HOS) rules.
- Monitor and manage dock and yard operations to optimize cube utilization, maximize trailer mileage efficiency, and ensure smooth freight movement.
- Ensure accurate dispatching by assigning drivers, verifying schedules, and adjusting for operational needs.
- Receive, review, and process bills of lading, driver vehicle inspection reports (DVIRs), and other transportation-related documents.
- Update and maintain real-time tracking of driver and equipment status in the dispatch system (TruckMate).
- Generate and review manifests for outbound trailers, ensuring compliance with routing and load plans.
- Prepare and submit necessary permits to the Alaska Department of Transportation (DOT) as required.
- Oversee freight load planning to maximize trailer space and mileage efficiency per trip.
- Verify documentation accuracy and make necessary corrections before dispatching.
- Approve driver time records and ensure compliance with company policies and DOT regulations.
- Respond to freight pickup requests from customers and coordinate scheduling efficiently.
- Communicate with drivers to provide updates, resolve issues, and ensure adherence to schedules.
- Report all injuries, accidents, and near misses in a timely manner using the Origami reporting program, ensuring proper documentation and follow-up.
Qualifications
- High school diploma or GED equivalent required.
- Minimum of 2-3 years of transportation or logistics experience, with prior supervisory or lead experience in dispatch or yard operations.
- Experience with line haul operations, dock/yard planning, and driver dispatch in compliance with AK state regulations.
- CDL-A preferred (not required but highly beneficial).
- Valid driver’s license required
Knowledge, Skills, and Abilities
- Strong leadership and supervisory skills, with the ability to manage and direct a team of CDL drivers.
- In-depth knowledge of AK state transportation regulations, including permitting for doubles, e-logs, HOS, and DOT compliance.
- Experience optimizing cube utilization and trailer mileage efficiency.
- Ability to problem-solve and make quick operational decisions under high-pressure situations.
- Excellent communication skills to interact effectively with drivers, customers, and internal teams.
- Proficiency in dispatch software (TruckMate preferred) and Microsoft Office Suite (Word, Excel, Outlook).
- Exceptional organizational skills, with strong attention to detail and accuracy in documentation.
- Ability to multi-task effectively, managing multiple dispatch priorities in a fast-paced environment.
- Strong customer service skills, both internally (with drivers and dock staff) and externally (with customers).
- Experience using the Origami reporting program to document accidents, injuries, and near misses in a timely and accurate manner.
Leadership Competencies
· Communication: Express ideas in a clear, concise and convincing manner. Exercise good writing, speaking and listening skills. Use good judgement as to what to communicate and the best approach. Foster an open communication environment.
· Interpersonal Skills: Treat others with courtesy, sensitivity and respect. Build and maintain strong relationships. Be friendly, approachable, humble and authentic. Have an awareness of your own strengths and weaknesses and strive for improvement.
· Respect: Treat people of all levels and all walks of life with respect. Listen for understanding.
· Trust: Earn the trust of others by being well intentioned and fair in all dealings. Follow through on commitments.
· Accountable: Hold yourself and others accountable for measureable high quality, timely and cost effective results. Accept responsibility for mistakes and continuously strive to improve.
· Continuous Improvement: Performs and models Carlile’s continuous improvement process and behaviors. Solicit and encourage improvement suggestions from team members. Ensure target condition and improvement efforts are aligned with higher level goals.
· Lead and Develop: Commit to developing yourself and others. Plan for succession and provide opportunities for professional growth.
Working Environment
The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position.
Reasonable Accommodations
Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connection with the job and provided that any accommodations made do not impose an undue hardship on Carlile.
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