Review handoff information (email or Chime) from previous shift’s admin team.Review Flash Report from previous shift.Create, monitor, and respond to open cases in FMC during pre-shift preparation and throughout shift (and cases that impact following shift). Escalate any cases impacting current shift and next shift to Duty Manager (DM).Create Truck Activity log. Conduct Pre Shift Yard Audit: Verify present loads have been checked in and match YMS status/dock door assignments.