ABOUT THE COMPANY The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term […]
Customer Service Jobs
This is a temporary part-time position – 5 hours a day from 7:00 am to 12:00 pm for about 6 months. JOB DUTIES: Greeting and assisting customers Answering phones Receiving […]
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
JOB SUMMARY Responsible for resolving customer service problems regarding all areas of business operations. Ensures that Tropical Shipping provides the highest level of service and customer care by providing accurate rate quotes and cargo bookings. Handles tracing function for lost cargo. Logs customer complaints and initiates follow-up actions to resolve problems in a timely manner.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years prior work experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s LicenseTRAVEL: N/A
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