Carlile is a trucking and logistics company that’s proudly Alaskan. Headquartered in Anchorage, we seek people who share our values and take pride in being professional. We value safety, reliability, dedication to our organization, and industry-leading innovation. We look for pride, integrity, grit, and approachability. We provide a wonderful work life balance for our team members. We want you home with your family each night. If you’re looking for a long-term career – on the road or in the office – this is a unique place to build one.
Customer Service Jobs
As a Minit Stop Customer Service Associate – Cashier, you are responsible for assisting your team with the day to day running of the store operation. In your role, you […]
As a Minit Stop Customer Service Associate – Cashier, you are responsible for assisting your team with the day to day running of the store operation. In your role, you […]
As a Minit Stop Customer Service Associate – Cashier, you are responsible for assisting your team with the day to day running of the store operation. In your role, you […]
Carlile is a trucking and logistics company that’s proudly Alaskan. Headquartered in Anchorage, we seek people who share our values and take pride in being professional. We value safety, reliability, dedication to our organization, and industry-leading innovation. We look for pride, integrity, grit, and approachability. We provide a wonderful work life balance for our team members. We want you home with your family each night. If you’re looking for a long-term career – on the road or in the office – this is a unique place to build one.
Main Duties and Responsibilities: Effectively lead and supervise Customer Service resources, tools, processes, reports and training opportunities to ensure the call center is exceeding customer expectations. Determine base staffing requirements and efficiently utilize resources to meet team performance expectations. Establish performance expectations and ensure agents receive weekly feedback based on these expectations. Monitor service level and response time metrics and overall team performance. Drive the development and continuous improvement of departmental operating procedures through the lesson learned (SOP) program. Ensure all processes and work instructions are reviewed, documented, updated, and communicated. Work cross functionally with other business units to
As a Minit Stop Customer Service Associate – Cashier, you are responsible for assisting your team with the day to day running of the store operation. In your role, you […]
Main Duties and Responsibilities: Includes all aspects of customer service functions to include creating bookings, tracking shipments, coordinating equipment and dispatch functions, facilitating paperwork for documentation, etc. Ensure high level customer satisfaction with all TOTE Maritime PR transactions. Generate Specific individualized reports, as required by customers via SQL and CargoWise. Representing shipper’s interest with other departments, such as, equipment control, dispatch, pricing and operations, etc. Coordinating transfer loads and appointments when necessary. Tracking and coordinating loads with customers and operations department. Continual communication with respective sales representatives. Provides support to Booking, VMR, Shipment Services, Fleet
As a Minit Stop Customer Service Associate – Cashier, you are responsible for assisting your team with the day to day running of the store operation. In your role, you […]
As a Minit Stop Customer Service Associate – Cook, you are responsible for assisting your team with the day to day running of the store’s Food Service program. In your […]
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