JOB SUMMARY Develops profitable new business by initiating both verbal and written contacts with infrequent and first time customers, service and increase current customer base, develop and transition accounts to Outside Sales. Researches and follows-up on sales leads. Analyzes the market needs and makes pricing recommendations and sales presentations as needed. Prepares rate quotes, reports and updates the SFA/CRM system. Requires selling skills to enhance the customer’s supply chain effectiveness with convenient and reliable transportation solutions.PRINCIPAL DUTIES AND RESPONSIBILITIESInitiates contacts with new or infrequent customers by phone calls, letters and cards for the purpose of soliciting new or additional business.Researches information, creates and follows-up on sales calls, sales leads, sales visits, rate quotations, letters, contracts, special arrangements, customer complaints and past due accounts. Updates customer profile in sales automation system.Quotes rates from all tariffs.Prepares and researches customer accounts for historical patterns and activities using competitive tariffs, JOC reports, and market research and analysis. Also secures data from customers and any available resource.Actively participates in required Sales Training Program, comprehending sales and marketing theory, demonstrating the application of sales techniques in the field.Performs on-site sales visits in order to solicit new accounts and maintain existing accounts.Develops and implements special projects designed to provide enhancement to current service and offerings.Performs all other duties as requested.EDUCATION: Bachelor’s Degree in Business Administration, International Business, Marketing or in a related fieldEXPERIENCE: Two year experience in phone sales or one year experience in the field as a Sales Representative.LICENSE: Valid Local Driver’s License and Valid Passport.TRAVEL: 5% Travel to other Tropical locations.PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling.LANGUAGE: English
Sales & Account Management Jobs
JOB SUMMARY Responsible for servicing and maintaining existing customer base and identifying profitable opportunities for new business. Evaluates customer’s needs and makes recommendations to ensure premium pricing and enhancement of bottom line profit. Requires selling skills to enhance the customer’s supply chain effectiveness with convenient and reliable transportation solutions and strives to exceed yearly budgetary targets.EDUCATION: Bachelor’s Degree in Business Administration, Marketing or in a related fieldEXPERIENCE: Three years direct sales experience. Two years transportation industry experience.LICENSE: Valid Local Driver’s License and valid PassportTRAVEL: Constant travel to customer base and 20% travel to other Tropical locations
Responsible for servicing and maintaining existing customer base and identifying profitable opportunities for new business. Evaluates customer’s needs and makes recommendations to ensure premium pricing and enhancement of bottom line profit. Requires selling skills to enhance the customer’s supply chain effectiveness with convenient and reliable transportation solutions and strives to exceed yearly budgetary targets.Performs on-site sales visits regarding maintenance of existing accounts, targeted accounts and/or newly assigned accounts to exceed yearly revenue and budgetary expectations. Completes and updates account profiles on each customer. Performs follow-up sales visits as required. Develops preliminary customer needs analyses and qualifies targeted customer prior to conducting sales visits. Prepares and researches each account for history and recently activated accounts to ensure understanding of customer needs, competitive situation and shipping patterns. Determines specific objective to be achieved with sales call and plans in detail the sales call activity. Makes product presentations and closes on business. Makes appropriate product presentations taking into account features, facts, and benefits. Identifies real customer needs and reaches agreement relative to the product meeting those needs. Gets commitment on business by overcoming customer objections. Meet or exceed individual sales budget. Follows up on sales calls by establishing credit, sending out expected correspondence and completing post-transaction follow-up to assist the customer. Updates account profiles to keep current and reviews call notes regarding duties to be completed. Follow up on all outstanding accounts receivable.Prepares weekly sales report and sales itineraries. Updates account profile system and highlights sales calls in SFA/CRM system. Actively required to utilize the resources, reporting and data entry functions of the SFA/CRM system.Actively participates in sales calls/sales efforts in outports and sales blitzes within assigned market area or areas. Communicates with appropriate sales representative or sales management in local market to encourage continued sales growth. (This may include traveling to off shore locations)Actively participates in required Sales Training Program, comprehending sales and marketing theory, demonstrating the application of sales techniques in the field.Identifies, reports and establishes strategy to achieve new business from Focus Accounts. Performs follow-up on sales visits such as rate quotations, sales leads, letters, PAD suggestions, and any other special arrangements. Attends sales meetings, trade shows or other functions representing the company.Seeks information regarding competitors and their product offerings. Stays abreast of market and competitive trends by reviewing Journal of Commerce (JOC) statistics, keeping close to the businessand reviewing sales variance reports.. Performs research activities including the preparation of the account profile, completion of customer activity reports and review of JOC reports to determine goods shipped within assigned territories. Gathers other competitive and customer research utilizing newspapers, trade magazine sources, and customer information regarding future ports of destination. Maintains technical & professional proficiency as required by corporate guidelines.Performs all other assigned duties EDUCATION: Bachelor’s Degree in Business Administration, Marketing or in a related fieldEXPERIENCE: Three years direct sales experience. Two years transportation industry experience.LICENSE: Valid Local Driver’s License and valid PassportTRAVEL: Constant travel to customer base and 20% travel to other Tropical locationsPHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling.LANGUAGE: English
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