Description

OVERALL JOB DESCRIPTION:

Responsible for providing excellent customer service by assisting in the supervising of the overall operation for the location.  Second contact for customers, station personnel, and vendors. Responsible for assisting with the facility sales and profitability improvements.  Responsible for assisting in keeping the facility clean.  Responsible for store operations when the manager is absent, including merchandising, personnel management, and maintenance functions.

 

PRIMARY RESPONSIBILITIES:

  • Measure customer satisfaction. Use results to improve customer service and product sales.
  • Responsible for employee relations including staffing levels, training, job assignments and completion of job assignments.
  • Maintain station cleanliness and ensure sufficient supplies are always stocked.
  • Promote safe work habits and ensure compliance with safely and security procedures.
  • Merchandising the facility to maximize sales and gross profit through product selection, placement, stocking, and pricing.
  • Ensure that daily bookwork, vendor invoices, and other bookkeeping requirements are completed accurately and promptly.
  • Control shrinkage, monitor vendors and invoices.