Description

TOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking a Terminal Operations Supervisor to join the team at our Anchorage, AK office.

 

In this position you will:

be responsible for supervising the Alaska Operations Specialists, Maintenance Department and vessel operations, as well as providing backup management support to other departments in the group.  

 

This position’s normal work schedule is Sunday through Wednesday but may adjust depending on operational requirements.

 

Main Duties and Responsibilities Include:

  • Daily supervision of the position’s direct reports (Operations Specialists and Maintenance Administrative Assistant) as well as daily collaboration with the Maintenance Department and key partners.        
  • Carry out supervisory responsibilities in accordance with the organization’s policies and applicable laws while supervising direct or non-direct reports. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints, and resolving problems
  • Direct employee performance and productivity according to guidelines and expectations outlined within current collective bargaining agreement
  • Oversight of all terminal operations including safety / security, vessel /yard operations and maintenance.
  • Coordinate weekly scheduling of Operations Specialist team
  • Communicate with other departments to meet internal and external customer needs
  • Cross-departmental training in Operations and Customer Service to support leadership group as needed
  • Implement and maintain quality controls to ensure the department is operating effectively and efficiently
  • Promote efficient communication between the maintenance department and customer service to ensure a positive customer experience
  • Extract and analyze data from corporate software including not limited to – Adaptive, FSM, EAM, Mainsail and CargoWise
  • Monitor operational costs to inform business decisions and financial commentary
  • Coordinate the purchase of terminal equipment within TOTE purchasing guidelines
  • Plan and execute property maintenance projects in collaboration with the maintenance department or outside vendors
  • Collaborate with the TOTE Environmental and Safety team to ensure training and compliance requirements are met
  • Collaborate with various outside partners to ensure compliance with all relevant regulations and standards
  • Ensure safety and environmental compliance by conducting various audits and inspections on terminal
  • Effectively perform additional duties and lead special projects as assigned.

 

 

The ideal candidate will have: 

      Qualifications (Education, Experience and Certifications):

  • Associate degree required (in transportation or related field)
  • Five years of transportation or logistics experience, with two of those years in a supervisory role

 

Knowledge, Skills and Abilities: 

  • Knowledge of trucking industry and logistics
  • Excellent customer service skills
  • Basic math skills
  • Excellent problem-solving skills
  • Excellent verbal and written communication skills
  • Good organizational skills
  • Must be a team player
  • Ability to multi-task and prioritize
  • Ability to work under pressure with a high level of accuracy
  • Computer literate, with the ability to utilize software applications and be proficient in Windows and MS Office Suite (Outlook, Word, PowerPoint and Excel)

 

 

 

Why TOTE?

The TOTE Group are industry leaders in full ship services and technical solutions with maritime operations and terminal services. Our purpose is to deliver reliable and outstanding service to our customers and to the communities we serve. 

 

TOTE Group is committed to being reliable, resourceful, and adaptable in all that we do. TOTE Group knows excellent companies are built by great people who embody our company’s values and vision.

 

 

Explore the possibilities with TOTE Group

 

 

As part of the team, full-time employees will receive a comprehensive benefits package, which includes health, dental, vision, life insurance, short term disability, long term disability, employee assistance program, 401(k) with company match and discretionary funding, tuition reimbursement, supplemental parental leave, jury duty, and bereavement leave. Full-time employees will receive a minimum of 10 days’ vacation, 10 days sick, 10 days paid holidays and one floating holiday every 12 months. In addition, we offer an annual discretionary bonus (based on eligibility).

 

 

 

 

TOTE Maritime Alaska is an Equal Opportunity Employer – Affirmative Action and a VEVRAA Federal Contractor. We are committed to a diverse workforce and taking affirmative action to employ and advance in employment qualified women, underrepresented groups, individuals with disabilities, and protected veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin disability or status as a protected veteran. TOTE Maritime Alaska is a drug-free employer and a participant of the E-Verify Employment Verification Program.

 

 

 

Equal Opportunity Employer M/F/Veteran/Disability

Drug Free Workplace