Mgr Dispatch Operations

Position Profile 

This position is responsible for managing both Local and Linehaul dispatching activities, which include routing, scheduling, and dispatching drivers, equipment, and freight loads, as well as reporting on these activities. This encompasses oversight of company drivers, owner-operators, and third-party carriers.

Essential Duties

Operate safety and in compliance with all established HSSE policies and procedures, promptly reporting and investigating all accidents, incidents, and injuries in accordance with company policy and DOT regulations. 

•    Identify, plan, design, and implement processes and procedures to optimize resource use, improve services, and reduce costs.

•    Ensure compliance with DOT regulations, company policy, and all applicable local, state, and federal laws.

•    Manage both Local and Linehaul dispatch operations, overseeing routing, scheduling, and dispatching of drivers, equipment, and freight loads, while ensuring efficient operations and timely reporting of activities.

•    Maximize equipment and driver utilization to create efficiencies between terminals.

•    Collaborate closely with Human Resources and Regulatory Compliance to maintain driver records and training.

•    Coordinate with Repair and Maintenance to ensure equipment is properly maintained and available for use.

•    Work with Terminal Managers daily to plan staffing, freight, and equipment movement.

•    Collaborate with Account Executives as necessary.

•    Assist Human Resources in recruitment and retention efforts.

 •    Respect: Treat people of all levels and all walks of life with respect. Listen for understanding.

•    Trust: Earn the trust of others by being well-intentioned and fair in all dealings. Follow through on commitments.

•    Accountable: Hold yourself and others accountable for measurable quality, timely, and cost-effective results. Accept responsibility for mistakes and continuously strive to improve.

•    Continuous Improvement: Performs and models Carlile’s continuous improvement process and behaviors. Solicit and encourage improvement suggestions from team members. Ensure target condition and improvement efforts are aligned with higher-level goals.

•    Lead and Develop: Commit to developing yourself and others. Plan for succession and provide opportunities for professional growth.

Working Environment

This job routinely operates in an office environment. This role uses standard office equipment such as computers, phones, photocopiers, filing cabinets, and other office-related devices. The job is performed under minimal temperature variations and in a generally hazard-free environment. While performing this job, there may be occasional exposure to outdoor conditions, as well as exposure to hazardous chemicals, materials and airborne pathogens.

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