Dispatcher

Position Profile 

This position is responsible for ensuring a high level of customer service, efficient cargo pick-up and delivery, and optimal equipment turn-time. 

 Essential Duties 

Operate safely and in compliance with all established HSSE policies and procedures 

Responsible for the routing, scheduling and dispatching of drivers, equipment and freight loads going out daily/nightly and reporting activities to the Operations group 

Ensure that all container numbers, times and dates are received from drivers and enter into the dispatch system 

Provides excellent customer service on the phone and when arranging for pick-ups and deliveries 

Communicates with various customer sites to coordinate the movement of freight 

Assist customers with setting appointments and with other issues at locations 

Support the safe operation of all trucks, drivers and related trucking operations 

Performs administrative functions such as printing delivery receipts, manifest shipments for trailers, create freight bills, trace shipments, etc. 

Support 100% compliance with all transportation and safety regulations, Federal, State and WISHA 

Prepare a variety of reports for operations, customers and for internal use 

May assist with trucking and warehouse operations, as needed 

Alaska – Conduct driver employee reviews 

Alaska – Assist human resources with counseling statements 

Alaska – May lead toolbox meetings 

Alaska – May approve Driver time sheets, hourly pay review and approval 

Alaska – Supervise Drivers and provide mentorship  

Alaska – Specialty project oversight applicable to terminal location  

Alaska – Equipment control when spotting, staging, transferring equipment between terminals, to include scheduling R&M with the shop 

Perform other duties as assigned 

Qualifications 

High school diploma or GED 

Minimum of two years transportation / dispatch experience 

Knowledge, Skills, and Abilities 

Sound understanding of DOT regulations, HazMat and OTR experience preferred 

Proficient use of MS Office Suite including Word, Outlook and Excel 

Excellent verbal, written and listening communication skills 

Ability to multi-task and prioritize and exhibit team player attitude 

High level of interpersonal skills to handle sensitive and confidential situations 

Demonstrate poise, tact and diplomacy 

Benefits

Competitive hourly rate range: $23.90 – $37.00, plus $5.00 location differential, depending on experience and qualifications

Employer subsidized medical, dental, and vision coverage for you and your family/dependents.

Employer paid life insurance, accidental death and dismemberment (AD&D), and short term and long-term disability coverage

Generous 401(k) plan with a 4% company match

2 weeks’ vacation accrual first year

7 company holidays 

7 days of sick leave annually

Up to $5,250 per year in tax-free educational assistance to assist with career development and growth

Shift Differentials (if applies) added onto Base Hourly Wage

Annual boot reimbursement

Working Environment 

The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. 

Reasonable Accommodations 

Carlile will make a reasonable accommodation(s) wherever necessary for all employees or applicants with disabilities, provided the individual is otherwise qualified to safely perform the essential duties and assignments connected with the job and provided that any accommodations made do not impose an undue hardship on Carlile.  

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