Tropical Shipping
Tropical has been rated as a "best place to work" in the shipping industry for 10 years in a row. Employees enjoy our team spirit & work ethic and many have been with us for as long as 30 years.
From those in the office to the team loading docks and conducting ship work, Tropical employees across the US, Canada, Bahamas and Caribbean reflect both the local communities we serve and the people with whom we do business. We see diversity and inclusiveness as an essential part of our productivity, creativity, and competitive advantage. We hire great people and our teams feel a lot like family. Together we do outstanding work and we enjoy a fun healthy work-life balance.
Open Positions at Tropical Shipping
Truck Driver
JOB SUMMARY Spots and picks up empty and loaded containers within the Miami and West Palm Beach area and other South Florida areas.EDUCATION: High School Diploma or equivalentEXPERIENCE: Five years verifiable experience driving over-the-road equipment, and two years verifiable experience working LTL freight.LICENSE: ICC and DOT certification and DOT physical. Valid Local Driver's License. Class A, CDL with HAZMAT and tanker endorsements.TRAVEL: 100% Travel to local Tropical locations.Perfor...
Safety Engineer
JOB SUMMARY Coordinates a variety of safety functions, including safety committees, safety inspections and post-accident investigations. Establishes safety policies and procedures. Oversees emergency response and workers compensation. Ensures compliance with Occupational Safety and Health Administration (OSHA), Department of Transportation (DOT), and International Maritime Dangerous Goods (IMDG) regulations and Chemtel updates. Provides consultation and training in all safety areas.PRINCI...
Client Service Representative
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESProvides rate quotes to prospective customers either via phone or email on all cargo types(LCL/FCL/BB) to all destinations. Follows up w...
Cargo Handling Specialist – Night Shift
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical's minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment's size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correc...
Maintenance Lead Person, USVI – St. Thomas
JOB SUMMARY Distributes workload to maintenance personnel and coordinates the flow of equipment due for maintenance and preventative maintenance service. Train repair staff in all technical areas and maintain records pertaining to the department.EDUCATION: High School Diploma or equivalentEXPERIENCE: Five years experience in heavy equipment repairs.LICENSE: Certification in diesel, hydraulic and electrical repairs. Valid Local Driver's License and Valid Passport.TRAVEL: 10% Travel to vario...
STX Sales Manager, USVI – St. Croix
JOB SUMMARY Manages activities of Sales Supervisor and Sales Representatives to obtain maximum productivity and sales revenue for assigned Tropical accounts. Solicits business from assigned high-priority accounts.EDUCATION: Bachelor's Degree in Business Management, Marketing or in a related fieldEXPERIENCE: Three years experience in sales management or marketing specific to the shipping industry.LICENSE: Valid Local Driver's License and Valid PassportTRAVEL: 20% travel to other Tropical loca...
Client Services Supervisor
JOB SUMMARY Directly supervises employees engaged in providing customer support activity, specifically providing rate quotations, booking cargo, answering general inquiries, and resolving service issues. PRINCIPAL DUTIES AND RESPONSIBILITIESDirectly supervises employees in the tasks of providing rate quotes, creating bookings and providing general information to customers.Creates schedules aimed at maximizing available customer contact time and ensuring a high service level. Shifts available...
Recruitment & Employment Mngr
JOB SUMMARY Responsible for overall management and direction of Recruitment. Administers applicant testing, and maintains applicant tracking system. Provides counsel to management on application of policy, and resolving employee relations issues for assigned domestic locations. Serves as resource in providing advice to employees on any personnel related issues.EDUCATION: Bachelors Degree in Human Resources or related fieldEXPERIENCE: 5 years of human resources experience, and at least 3 ye...
Customer Svc/Cargo Release Clk – Antigua
JOB SUMMARY Provides support to the Sales Representative and Island Manager as a liaison between customers and various departments within Tropical. Provides customers with the highest level of service and customer care through resolution of problems, prompt responses to inquiries, initiation of Freight Correction Notices, accurate rate quotes, cargo release, logging and the follow-up customer complaints. PRINCIPAL DUTIES AND RESPONSIBILITIESAnswers all incoming service-related telephone call...
Customer Service Training Spec
Job SummaryResponsible for developing, implementing, and maintaining comprehensive training programs for customer service representatives and documentation teams. Responsible for creating engaging learning experiences that enhance team performance and documentation standards. Serves as primary point of contact for new hires to help navigate the company. In addition, responsibilities will encompasses both new hires and experienced staff to ensure consistent skill development across all experie...
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