Tropical Shipping
Tropical has been rated as a "best place to work" in the shipping industry for 10 years in a row. Employees enjoy our team spirit & work ethic and many have been with us for as long as 30 years.
From those in the office to the team loading docks and conducting ship work, Tropical employees across the US, Canada, Bahamas and Caribbean reflect both the local communities we serve and the people with whom we do business. We see diversity and inclusiveness as an essential part of our productivity, creativity, and competitive advantage. We hire great people and our teams feel a lot like family. Together we do outstanding work and we enjoy a fun healthy work-life balance.
Open Positions at Tropical Shipping
Client Services Manager
JOB SUMMARY Responsible for management of company’s inbound call center. Manages customer requests and contacts customers directly to resolve service issues to ensure the highest level of customer satisfaction is delivered on a consistent and repeatable basis. Maintains and monitors departmental metrics and holds representatives accountable for performance. Assists Sales with quotes.PRINCIPAL DUTIES AND RESPONSIBILITIES-Directs activities of Client Services staff overseeing quotes, booking...
Port Mechanic IV
JOB SUMMARYPerforms preventative maintenance on support and freight moving equipment as well as repairs to same.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Performs preventative maintenance on all 1. Fleet Equipment.2. Performs major and minor repairs to Fleet Equipment as needed.3. Troubleshoots electrical, hydraulic, pneumatic, and mechanical failures on equipment as required.4. Researches parts needed for repairs on equipment by using parts manuals and supply books.5. Rebuilds engines, transmi...
Port Equipment Operator- Nightshift
JOB SUMMARY Pulls serviced refrigeration equipment to ready area to provide room at pre-trip lines. Stages gen-set chassis in the port and pulls decked out boxes from the port to the pre-trip lines. Keeps reefer yard open for additional arriving reefers to service. Operates reach stacker and heavy lift fork-lifts to mount and dismount containers. Moves damaged containers to shop for repair. Fuels and check fluids of the Tropical equipment. Identifies defects of Tropical equipment and reports ...
STX Sales Manager, USVI – St. Croix
JOB SUMMARY Manages activities of Sales Supervisor and Sales Representatives to obtain maximum productivity and sales revenue for assigned Tropical accounts. Solicits business from assigned high-priority accounts.EDUCATION: Bachelor's Degree in Business Management, Marketing or in a related fieldEXPERIENCE: Three years experience in sales management or marketing specific to the shipping industry.LICENSE: Valid Local Driver's License and Valid PassportTRAVEL: 20% travel to other Tropical loca...
Trucking & Intermodal Accounting Specialist
JOB SUMMARY Processes Intermodal invoices for Birdsall, Inc./Tropical Shipping. Works in conjunction with railroads, motor carriers, and Tropical personnel to facilitate payment of vendor invoices for mainland shipments to Tropical facilities within the United States. Reconciles with Accounting Department and provides upload files monthly. Ensures charges are in compliance with tariff and provides reports as required.EDUCATION: Associate Degree in Accounting, Finance or Business Administrat...
Traffic Manager – New Brunswick, Canada
JOB SUMMARY Responsible for supervising the Customer Service, Documentation, Reception, and Accounting departments for the Canada Region, to ensure all Company policies and procedures are adhered to. Works directly with Corporate Traffic to provide input related to Canadian export and import requirements and regulations and also to implement policies for Canadian operation to meet corporate standards. Ensure that FMC rules and regulations are adhered to relative to the interpretation of tar...
Cargo Handling Specialist
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical's minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment's size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correc...
Cargo Handling Specialist
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical's minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment's size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correc...
Cargo Inspector- Part Time
JOB SUMMARY Checks in and loads out trailer loads, Flatbeds, Rail Equipment,Autos, Large machinery, Construction Vehicles, Boats, Lumber, Building Materials and ISO Tanks. Maintains a professional attitude and relationship with customers, common carriers, U.S. Customs, and U.S.D.A.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months warehouse operations experienceLICENSE: Valid Local Driver's LicenseTRAVEL: N/A
Management Trainee- Port Operations
JOB SUMMARY Rotates throughout Tropical's Sales, Operations and Financial Departments to gain an understanding of the organization's financial, operations, services and policies as preparation towards assuming related management responsibilities. Studies sales, marketing, operations, and equipment management techniques by compiling and analyzing data, reviewing policy/procedure manuals, and attending internal and external training programs. Completes special projects and assignments by work...
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