JOB SUMMARY Responsible for shipment verification process from tally receipt until cargo is cleared to load. Maintains successive customer contact to expedite cargo movement to clear to load status, ensuring appropriate export documents have been received and verified. Coordinates documentation process from the time cargo physically received from shipper until cargo is available to Operations for loading in a container.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESRetrieves tally or invoice in order of receipt from incoming bin to perform shipment verification process. Reviews tally to determine if all documents required to prepare cargo for shipment are received. Follows up with appropriate parties (shippers, consignees, or freight forwarders) regarding incomplete documentation to obtain information and process the necessary paperwork required for export shipments. Prepares bonds, when necessary, to expedite shipment.Contacts customers to resolve any discrepancies identified in shipment verification process. Makes appropriate changes to the tally and records information regarding changes in appropriate company business systems. Coordinates any changes in the cargo destination with Operations for retagging of the freight.Communicates with the Freight Coordinator to correct errors discovered from the receiving process. Ensures corrections are made and information documented for proper follow up within Receiving Department.Maintains up-to-date “Cargo On Hand” report. Reconciles physical inventory in accordance with report information. Prioritizes cargo movement efforts based on date cargo received to facilitate expeditious cargo operations. Coordinates efforts with outports providing report information as required.Completes clear to load (CTL) requirements to expedite cargo movement, making cargo available to the Loading Department. Appropriately files all unresolved invoices and tallies ensuring easy retrieval by all team members. Coordinates all day of sail exceptions with Receiving and Loading departments to minimize disruption to normal work flow.Advises customers of the information Tropical requires to expedite cargo shipments with minimal or no delay. Researches and resolves issues delaying freight movement.Performs all other duties as assigned.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Bachelor’s degree in business administration, marketing, accounting or related field.EXPERIENCE: Minimum 5 years general business or accounting experience.Valid Local Driver’s LicenseLICENSE: Valid Local Driver’s License.TRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: English (Education and experience minimums can be substituted with any equivalent combination of training and experience)F. SKILLS, KNOWLEDGE AND ABILITIESSkills in written and oral communications.Skills in the operation and use of a calculator.Skills in reading comprehension.Skills in planning and organizing.Skills in decision-making and problem solving.Skills in telephone etiquette and Customer Service.Skills in computer data entry.Knowledge of core business application (database system).Knowledge of U.S. and foreign government customs forms and procedures.Knowledge of Seven Seas coverage, products , rate structure, and claims procedures.Knowledge of traffic operations.Knowledge of filing procedures.Knowledge of computers and their operations.Knowledge of shipping terms of sale, and Tropical’s credit procedures.Knowledge of Tropical’s service standards and levels.Ability to translate customer requirements into operational procedures.Ability to accurately type a minimum of 35 w.p.m.Ability to write legibly.Ability to work closely with others.Ability to perform tasks with minimum supervision.Ability to pay attention to detail.Ability to be flexible.Ability to work accurately under deadline pressure.Ability to work overtime if required.
Accounting Jobs
JOB SUMMARY Responsible for supervising the Customer Service, Documentation, Reception, and Accounting departments for the Canada Region, to ensure all Company policies and procedures are adhered to. Works directly with Corporate Traffic to provide input related to Canadian export and import requirements and regulations and also to implement policies for Canadian operation to meet corporate standards. Ensure that FMC rules and regulations are adhered to relative to the interpretation of tariffs and customs regulations. Administers office management, HR functions and Payroll issues to all staff members to address needs and concerns and ensure smooth functionality. JOB SCOPESupervises both exempt and nonexempt staff. Responsible for developing and managing departmental expense budget. PRINCIPAL DUTIES AND RESPONSIBILITIESResponsible for supervising employees regarding the completion of Bills of Lading, manifests preparations, AMS compliance, booking and rate quotes and processing of invoices, collection activities and monthly accruals. Manages the regional accounting activities including collection calls to customers, faxing required statements of account, use of PeopleSoft for account inquiries, running reports and general ledger account analysis. Performs all general management functions, including yet not limited to, budgeting, personnel actions and ensuring adherence to company policies and procedures.Anticipates, analyzes and trouble shoots problems with freight movements, ensuring highest levels of service are maintained.Also responsible for reviewing and evaluating performance, and making any required changes to salary and status as a result of that evaluator.Resolves problems as they arise regarding equipment, booking, receiving and documentation and communicates both verbally and in writing with internal customers, dispatch, sales, stevedoring, island managers and external customers, including Canada Customs.Formulates and communicate departmental policies and procedures, and provides continuous input for the development of company documentation policies and procedures for Documentation, Customer Service, Reception and Accounting departments. Also responsible for orientation, cross-training and job-related training for all assigned personnel within these departments.Responsible for Human Resources activities including but not limited to maintaining confidential files on all employees, including time sheets job descriptions and offer letters; system set up with proper access codes for new employees, computer, telephone and workspace preparation as well as completion of various Company tax related forms.Acts as liaison for Payroll and Human Resources for employees in the Canada Region when issues arise or for the circulation of pertinent information.Attends and contributes to monthly sales and operational meetings. Also participates in committee assignments providing input on quality improvement and other topics. Attends monthly cost review meeting and provide account analysis and report for associated expense accounts and preparation of Quarterly Business Review.Prepares departmental productivity reports to monitor and control departmental performance through telephone stats, number of bills issued and reviewing of corrected Bills of Lading.Maintains relationship with service providers and ensuring costs are kept to a minimum for vendor services provided such as Northup Group building maintenance, Lyreco office supplies and other related services.Acts as Liaison with West Palm Beach or local repair service provider for office equipment issues, maintenance of computers, telephones, faxes, issues relating to IS personnel such as computer room equipment, servers and router installation.Performs all other assigned duties.EDUCATION: Bachelor’s Degree in Business Administration or in a related fieldEXPERIENCE: Four years direct experience in the shipping industry, including experience in supervising and managing people.LICENSE: Valid Local Driver’s License and Valid Passport.TRAVEL: 10% travel to both local and international Tropical locationsPHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) Occasionally exposed to outside elements during the course of traveling.LANGUAGE: English
POSITION DESCRIPTION The ATO Contracts Assistant is responsible for maintaining accurate invoicing processes and records for the ATO operations. This role ensures the timely and accurate preparation of invoices, facilitates […]
Job Summary As the Controller for Hawaii Petroleum, you are responsible for all financial areas of the organization including proper recording, management and representation of the Company’s finances. This position […]
The Traffic Coordinator will ensure that realistic, effective and efficient flights are built according to flight schedule guidelines and F7 procedures while adhering to operational control parameters of flight release. […]
JOB SUMMARY Responsible for providing support to Sales Representatives as needed through correspondence, rate quotes and service announcements to customers within the assigned sales territory. Acts as liaison between customers and various departments within Tropical to resolve sales related issues in an effort to assist the Sales Representative in maximizing customer satisfaction as well as enhancing the customer’s supply chain effectiveness with convenient and reliable transportation solutions. Within TLink, assigns new customers to a sales territory. Assists Sales Representative with maintaining customer-base within SFA/CRM. Acts as internal support contact to coordinate sales and service issues for customers within assigned territory in person or by telephone. This includes making joint calls on assigned sales representatives accounts, developing telephone relationships with assigned territories customer base, representing Tropical at Trade Shows and industry meetings, or Tropical port locations as necessary. Contact current and potential customers to solicit new and additional business using telephone, faxing, letter, email, face to face sales calls and networking.Create rate matrices within assigned sales territory. Coordinates all approvals for exceptions to service standards. Researches information, and follows-up on sales calls, visits, rate quotations, sales leads, letters, email, fax, service agreements, reports and customer issues.Researches Account Receivable Reports for accuracy and short payments by reviewing the shipment file, speaking with the customer and mutually working to the benefit of both Tropical and customer to satisfy the outstanding A/R.Researches customer accounts for historical patterns and activities using Rates on Line, JOC Reports, and market research and analysis data to prepare territory reports.Consistently updates all customer profiles and activities in SFA/CRM, T-Link, People Soft and all other database systems ensuring all information is complete and accurate.Attend assigned Tropical Sales Training and deliver World Class Customer Service.Provide SFA/CRM support to the sales organization. Performs all other duties as assigned.EDUCATION: Bachelor’s Degree in Sales or in a related field Marketing or Business Administration EXPERIENCE: Minimum one year general business experience. LICENSE: Valid Local Driver’s License and passport. TRAVEL: 20% local travel within sales territory and 5% travel to overseas ports. PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling. LANGUAGE: English
TOTE Maritime Alaska, the leader in safe and reliable service to Alaska, is seeking an experienced and highly motivated Operations Specialists for our Anchorage office to join our team. The […]
In this position you will: be responsible for performing day-to-day accounts payable duties, including the accurate processing and review of invoices for payment. Main Duties and Responsibilities […]
TOTE Resources is looking for a Payroll Specialist to join the team at our Downtown Tacoma office. In this position you will: work with the payroll team members to process […]
JOB PURPOSE/SUMMARY: Coordinate and oversee project controls. Provides support for project planning and scheduling, cost estimating and monitoring, and quality review. Recommends operating policies and procedures to mitigate risk. Provides […]
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