Summary

Primary  focus is the design, planning, operation, security, and day to day management of the organization's multinational network, including switches, routers, firewalls and other network connected equipment..  This involves implementation, maintenance and support of all data networks and administration, monitoring, troubleshooting and remediation of LAN, WAN, and wireless connectivity. No supervisory or budgetary responsibilities.Performs routing analysis on the design and efficiency of the infrastructure to ensure it is current and that future structure will meet business needs.  Review, recommend and implement products and services to maximize system security, manageability, performance and reliability.Communicates with internal clients on complex and difficult telecommunication requests to identify and analyze needs, make recommendations, and coordinate implementation.Act as project coordinator for technical projects of moderate complexity in such areas as integrated voice and data, local and wide area networks, wireless systems and related infrastructure.Prepare operational reports including project status, equipment, network, inventory and activity summaries; develop and maintain system and procedural documentation.Identifies, recommends, performs and implements applicable hardware and software changes for telephone, software groups, system parameters, and class of service.  Coordinates with vendor technical support resources as appropriate.Monitors system status and initiates problem resolution as necessary, and manages service outage incidents to minimize downtime.Assist in developing complex technical specifications for the design or purchase of communications equipment including fiber optic systems, high-speed data and Internet, voice or data switches and routers, firewalls, wifi, and related equipment; evaluate communications products.Monitors network for security, performance, and availability.Identifies and captures cost savings opportunities.Performs all other related duties as assigned.EDUCATION: Bachelor's Degree in Information Systems, Computer Science or in a related field and Cisco Certified Network Administrator CCNA certificationEXPERIENCE: Five to seven years experience in designing, implementing and maintaining large international mission-critical Cisco-based converged networks.  Expert level experience with Cisco IOS required.  Experience with CradlePoint, WatchGuard, SolarWinds, Aerohive or similar systems preferred.  Telecommunications experience with multi-site Avaya PBX and VOIP a plus.LICENSE: Valid Local Driver's License and Valid PassportTRAVEL: 10% travel to various other Tropical locations.PHYSICAL: Office Environment - Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  ability to sit 1/3 - 2/3 of day.  Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..)  Occasionally exposed to outside elements during the course of traveling.LANGUAGE: English SKILLS, KNOWLEDGE AND ABILITIESSkills in analytical thinking and problem solving.Skills in oral and written communication.Skills in reading comprehension.Skills in planning and organizing.Skills in decision-making.Skills in follow-up.Skills in computer data entry.Skills in interpersonal relations..Skills in technological research, analysis, and problem-solving.Skills in negotiating.Skills in conflict resolution.Knowledge of windows environment.Knowledge of computer operationKnowledge of Network design and  implementationKnowledge of Cisco network componentsKnowledge of Aerohive/Extreme wireless systems.Knowledge of SolarWindsKnowledge of CradlePoint devices.Knowledge of NetflowKnowledge of Watchguard Firewalls and security componentsKnowledge of converged network technologies including Voice over Internet Protocol (VoIP)Knowledge of the implementation of point solution management systems and converged management platformsKnowledge of network management and maintenance of  large international mission-critical converged networks.In-depth understanding of communication and routing protocols.Solid understanding of network operating systems.Knowledge of leading-edge telecommunications technologies, VOIP, teleworking and mulit-site collaboration.Knowledge of hardware and software change implications on telephone system.Knowledge of functionality and capabilities of the telephone system and needs of user community.Ability to work independently.Ability to work under deadline pressure and perform tasks as required.Ability to work on multiple assignments.Ability to set priorities, and schedule work.Ability to use a personal computer.Ability to work extended hours if required.Ability to work closely with others.Ability to perform tasks with minimum supervision.Ability to pay attention to detail.Ability to be flexible.Ability to communicate well both verbally and in writing.Ability to pay attention to detail.

Description

Primary  focus is the design, planning, operation, security, and day to day management of the organization’s multinational network, including switches, routers, firewalls and other network connected equipment..  This involves implementation, maintenance and support of all data networks and administration, monitoring, troubleshooting and remediation of LAN, WAN, and wireless connectivity. 

No supervisory or budgetary responsibilities.

Performs routing analysis on the design and efficiency of the infrastructure to ensure it is current and that future structure will meet business needs.  Review, recommend and implement products and services to maximize system security, manageability, performance and reliability.
Communicates with internal clients on complex and difficult telecommunication requests to identify and analyze needs, make recommendations, and coordinate implementation.
Act as project coordinator for technical projects of moderate complexity in such areas as integrated voice and data, local and wide area networks, wireless systems and related infrastructure.
Prepare operational reports including project status, equipment, network, inventory and activity summaries; develop and maintain system and procedural documentation.
Identifies, recommends, performs and implements applicable hardware and software changes for telephone, software groups, system parameters, and class of service.  Coordinates with vendor technical support resources as appropriate.
Monitors system status and initiates problem resolution as necessary, and manages service outage incidents to minimize downtime.
Assist in developing complex technical specifications for the design or purchase of communications equipment including fiber optic systems, high-speed data and Internet, voice or data switches and routers, firewalls, wifi, and related equipment; evaluate communications products.
Monitors network for security, performance, and availability.
Identifies and captures cost savings opportunities.
Performs all other related duties as assigned.

EDUCATION: Bachelor’s Degree in Information Systems, Computer Science or in a related field and Cisco Certified Network Administrator CCNA certification
EXPERIENCE: Five to seven years experience in designing, implementing and maintaining large international mission-critical Cisco-based converged networks.  Expert level experience with Cisco IOS required.  Experience with CradlePoint, WatchGuard, SolarWinds, Aerohive or similar systems preferred.  Telecommunications experience with multi-site Avaya PBX and VOIP a plus.
LICENSE: Valid Local Driver’s License and Valid Passport
TRAVEL: 10% travel to various other Tropical locations.
PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  ability to sit 1/3 – 2/3 of day.  Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..)  Occasionally exposed to outside elements during the course of traveling.
LANGUAGE: English
 

SKILLS, KNOWLEDGE AND ABILITIES
Skills in analytical thinking and problem solving.
Skills in oral and written communication.
Skills in reading comprehension.
Skills in planning and organizing.
Skills in decision-making.
Skills in follow-up.
Skills in computer data entry.
Skills in interpersonal relations..
Skills in technological research, analysis, and problem-solving.
Skills in negotiating.
Skills in conflict resolution.
Knowledge of windows environment.
Knowledge of computer operation
Knowledge of Network design and  implementation
Knowledge of Cisco network components
Knowledge of Aerohive/Extreme wireless systems.
Knowledge of SolarWinds
Knowledge of CradlePoint devices.
Knowledge of Netflow
Knowledge of Watchguard Firewalls and security components
Knowledge of converged network technologies including Voice over Internet Protocol (VoIP)
Knowledge of the implementation of point solution management systems and converged management platforms
Knowledge of network management and maintenance of  large international mission-critical converged networks.
In-depth understanding of communication and routing protocols.
Solid understanding of network operating systems.
Knowledge of leading-edge telecommunications technologies, VOIP, teleworking and mulit-site collaboration.
Knowledge of hardware and software change implications on telephone system.
Knowledge of functionality and capabilities of the telephone system and needs of user community.
Ability to work independently.
Ability to work under deadline pressure and perform tasks as required.
Ability to work on multiple assignments.
Ability to set priorities, and schedule work.
Ability to use a personal computer.
Ability to work extended hours if required.
Ability to work closely with others.
Ability to perform tasks with minimum supervision.
Ability to pay attention to detail.
Ability to be flexible.
Ability to communicate well both verbally and in writing.
Ability to pay attention to detail.
 

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