Description
The Station Manager is responsible for ensuring day-to-day operations are conducted in a safe and financially sound manner.
Essential Functions and Duties:
- Conducts all activities as a part of the Ryan Air management team.
- Responsible for supervising assigned station personnel.
- Responsible for maintaining Ryan Air customer service standards.
- Operates station within annual budget projections.
- Conducts local sales calls with established business entities.
- Hires, trains, schedules, disciplines and conducts annual evaluations for all assigned station personnel.
- Enacts policies and procedures.
- Ensures that all contract ground services are provided within the terms of the contracts.
- Manages relationships, customer service standards, and cargo management requirements in accordance with mainline cargo airline contracts.
- Ensures that all required station personnel training is accomplished and current, including ground service contract training.
- Ensures that monthly safety meetings are conducted.
- Ensures compliance with Federal, State and local laws and regulations.
- Ensure that proper maintenance of plant and ground service equipment is consistent with Company standards.
- Ensures that all USPS procedures, outlined in the USPS 508 manual, are met.
- Oversees shipping and receiving of all Company Material (COMAT) are met or exceeded.
- Responsible for submitting all station-related reports and records within established timelines.
- Hires and trains village agents.
- Ensures that ramp, mail and freight storage areas are defined and maintained.
- Other duties as assigned.
Competencies:
Ability to take directions and be flexible.
Able to work independently as well as part of a team.
Ability to analyze and solve complex problems.
Excellent communication and customer service skills.
Excellent leadership skills.
Good computer skills.
The Station manager is primarily responsible for supervising:
Assistant Station Manager
Traffic Coordinators
Cargo Manager
Lead Cargo Agents & Cargo Agents
Lead Customer Service Agents & Customer Service Agents
REQUIREMENTS
- Graduate of high school or equivalent.
- Prior applicable experience preferred.
- Requires frequent and routine lifting or moving items weighing over 70 pounds.
- Must be able to pass a ten year security background check for airport badging.
- Must have a valid driver’s license with a clean driving record.
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