Description

The Station Manager is responsible for ensuring day-to-day operations are conducted in a safe and financially sound manner.

Essential Functions and Duties:

  • Conducts all activities as a part of the Ryan Air management team.
  • Responsible for supervising assigned station personnel.
  • Responsible for maintaining Ryan Air customer service standards.
  • Operates station within annual budget projections.
  • Conducts local sales calls with established business entities.
  • Hires, trains, schedules, disciplines and conducts annual evaluations for all assigned station personnel.
  • Enacts policies and procedures.
  • Ensures that all contract ground services are provided within the terms of the contracts.
  • Manages relationships, customer service standards, and cargo management requirements in accordance with mainline cargo airline contracts.
  • Ensures that all required station personnel training is accomplished and current, including ground service contract training.
  • Ensures that monthly safety meetings are conducted.
  • Ensures compliance with Federal, State and local laws and regulations.
  • Ensure that proper maintenance of plant and ground service equipment is consistent with Company standards.
  • Ensures that all USPS procedures, outlined in the USPS 508 manual, are met.
  • Oversees shipping and receiving of all Company Material (COMAT) are met or exceeded.
  • Responsible for submitting all station-related reports and records within established timelines.
  • Hires and trains village agents.
  • Ensures that ramp, mail and freight storage areas are defined and maintained.
  • Other duties as assigned.

Competencies:

Ability to take directions and be flexible.

Able to work independently as well as part of a team.

Ability to analyze and solve complex problems.

Excellent communication and customer service skills.

Excellent leadership skills.

Good computer skills.

The Station manager is primarily responsible for supervising:

Assistant Station Manager

Traffic Coordinators

Cargo Manager

Lead Cargo Agents & Cargo Agents

Lead Customer Service Agents & Customer Service Agents

REQUIREMENTS

  • Graduate of high school or equivalent.
  • Prior applicable experience preferred.
  • Requires frequent and routine lifting or moving items weighing over 70 pounds.
  • Must be able to pass a ten year security background check for airport badging.
  • Must have a valid driver’s license with a clean driving record.

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