JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
Customer Service Jobs
COMPANY INFORMATION Northern Air Cargo is part of the Saltchuk family of companies. Our mission is to provide safe, reliable aviation services for our customers and create a place for […]
POSITION PROFILE (Job Summary) This role is responsible for managing customer relationships and delivering exceptional customer service. Key responsibilities include monitoring and addressing customer needs, creating and managing bookings, […]
Carlile is a trucking and logistics company that’s proudly Alaskan. Headquartered in Anchorage,
we seek people who share our values and take pride in being professional. We value safety, reliability,
dedication to our organization, and industry-leading innovation. We look for pride, integrity, grit, and
approachability. We provide a wonderful work life balance for our team members. We want you home with your family each night.
If you’re looking for a long-term career – on the road or in the office – this is a unique place to build one.
An employee whose work assignments is specific to only contract agreements. May be any one or a combination of duties as directed by the Company and will include, but only […]
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
ABOUT THE COMPANY The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term […]
JOB SUMMARY Responsible for resolving customer service problems regarding all areas of business operations. Ensures that Tropical Shipping provides the highest level of service and customer care by providing accurate rate quotes and cargo bookings. Handles tracing function for lost cargo. Logs customer complaints and initiates follow-up actions to resolve problems in a timely manner.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years prior work experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
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