Customer Service Jobs

Part-Time Casual Relief Steward, Thea Foss Yacht

As Relief Steward, this will be a part-time casual role working aboard the Thea Foss. The position requires availability to work dinner cruises on Lake Union, in the Spring (May – June) and Fall (Sept – Dec). The typical shift schedule is 3-4 cruises per week, generally Monday through Friday, from approximately 1:00 pm to 9:00 pm. Occasional flexibility to work weekend cruises preferred.

NAC Cargo Service Agent

ABOUT THE COMPANY The mission of Northern Air Cargo (NAC) is to provide safe, reliable aviation cargo services for our customers and create a place for employees to build long-term […]

Customer Serv Representative – Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English

Temporary Part-Time Customer Service Rep (CSR)

This is a temporary part-time position – 5 hours a day from 7:00 am to 12:00 pm for about 6 months. JOB DUTIES: Greeting and assisting customers  Answering phones Receiving […]

Customer Serv Representative – St Thomas

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/A

Customer Serv Representative- Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English

Customer Service Representative – Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.PRINCIPAL DUTIES AND RESPONSIBILITIESReceives and answers incoming customer service related phone calls.  Quotes rates from all tariffs and researches customer’s problems.Masters and utilizes the appropriate company business systems in all its capabilities, i.e.:  inquiry, account profile, customer maintenance, vessel schedule, equipment, FCN process, loadlist, miscellaneous invoices, etc.Assists walk-in customers with rates, claims, CLP, and freight.  Logs incoming claims and advises claimant of claims proceduresAdvises supervisor of recurring problems and makes appropriate suggestions.Maintains daily log of all calls regarding problems, requests, inquiries.Coordinates with other departments to ensure expeditious handling of customer requests.Requests FCN’s, logs and submits for signature or completion.Logs incoming claims and advises claimant of claims procedures.Assists other outports seeking tariff rates for cargo origination to or from the port of neighboring islands.Seeks rates from various departments such as Intermodal, and Interline as applicable.Performs all other duties as assigned.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  Ability to sit 1/3 – 2/3 of day.  Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: Spanish and English

Customer Serv Representative – Guyana

JOB SUMMARY Responsible for resolving customer service problems regarding all areas of business operations.  Ensures that Tropical Shipping provides the highest level of service and customer care by providing accurate rate quotes and cargo bookings.  Handles tracing function for lost cargo.  Logs customer complaints and initiates follow-up actions to resolve problems in a timely manner.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years prior work experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s LicenseTRAVEL: N/A

Minit Stop Customer Service Associate Cashier – Leilani

Join the Flock For over 40 years, Minit Stop has been a trusted name in Hawaii, serving local communities with fresh food, quality convenience, and friendly service. With 18 locations […]

Minit Stop Customer Service Associate – Kohanaiki

Join the Flock For over 40 years, Minit Stop has been a trusted name in Hawaii, serving local communities with fresh food, quality convenience, and friendly service. With 18 locations […]

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