Full Time Jobs

JOB SUMMARY Supervises the activities of receive locations.  Ensures all cargo is received and processed in accordance with company policies and procedures.  Maintains and develops productivity measures to support company business objectives.  Provides training and coordinates activities using T-lLnk and N-4 terminal operating system.  Ensures system functionality through audits and work flow checks.JOB SCOPESupervises non exempt employees.  Develops and administers department budgets.PRINCIPAL DUTIES AND RESPONSIBILITIESSupervises cargo receiving activities for both import and export and ensures established procedures are followed.  Provides training to department personnel as needed.Works in conjunction with government agencies such as Customs, Agriculture, and USDA to ensure their policies and procedures are followed.Provides performance feedback, documents issues, and administers disciplinary action in concert with Interchange Manager.  Performs annual Performance Reviews. Schedules staff for receiving hours coverage and ensures cargo is received in T-Link and N-4 system per established processes.Maintains and develops department policies and procedures in accordance with Tropical’s overall policies and system requirements.  Adjusts and enhances to streamline for receiving  activity and trends.Audits all receiving activities to ensure accuracy and identify issues to be addressed, communicated and corrected in conjunction with Customer Service or Sales areas.Works with operations teams to maintain flow of loads and empties using N-4 and T-Link systems and identifying and reporting any trending issues.Communicates any receiving issues or discrepancies with the appropriate departments for proactive resolution with minimal customer impact and avoidance of any cargo delays.Generates and distributes required reports for productivity, cargo volumes, and measurements of department goals.Provides training for remote locations including dispatch, customer and supplier locations, to ensure safe cargo delivery.Completes non job billing invoices for activities that require service charges to customers for services provided.Works with Operations Department on cargo that must be deck loaded in conjunction with capacities and capabilities to ensure proper handling by all vessels and destination ports..Performs all other related duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Two years experience in Maritime cargo and vehicle receiving and  handling, customs and import cargo clearance, LICENSE: Valid local driver’s license.  Valid Passport.TRAVEL: 5% travel to Tropical locations

JOB SUMMARY Administers, configures, implements, supports, and troubleshoots systems and applications related to servers, applications, disaster recovery, cyber security and network.  Reviews, evaluates, recommends, implements, and maintains operating systems, servers, storage and networking hardware and software and cloud technologies.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESMaintains a knowledge base of current and developing server, network, cloud and security technologies.  Assists staff members with research pertaining to the components that comprise the client/server network. Designs, develops, installs, configures, maintains, and troubleshoots the physical and virtual server infrastructure including disaster recovery, high availability and load balancing solutions. Designs and implements configurations and topologies to achieve peak system performance.Coordinates the implementation and setup of new client/server networks. Performs a site survey to assess the physical aspects involved in designing a new client/server network. Maintains systems at serviceable levels, coordinating or performing regular software and firmware upgrades.Troubleshoots, diagnoses, and resolves server connectivity and performance issues; monitors, analyzes, and manages network infrastructure traffic and other conditions to achieve optimal performance and uptime; analyzes systems to minimize network infrastructure congestion.Designs, develops, install, configures, maintains, and troubleshoots SANs (Storage Area Networks), including HBAs (Host Bus Adapters), network storage connectivity, and works with storage vendor on SAN installation, upgrades and troubleshooting of problems.Ensures systems and data are secure, backed up and recoverable as needed to meet corporate recovery time objective (RTO). Monitors and enforces enterprise network security policies and guidelines and remote access standards; monitors for network intrusions and security breaches and performs remediation activities; researches and recommends security enhancements.  Trains team members and operational staff members in subjects relating to the management and operation of the client/server network.  Evaluates alternative techniques, products, and procedures for potential inclusion in IS (Information Systems) strategic plans; produces and presents professional written recommendations based on these evaluations.Provides project management resources as required in the roll-out and delivery of the Network. Creates and maintains the appropriate technical and operational documentation.Performs all other duties as assigned.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Associates Degree in Computer Science or Systems & Network Administration or a related technical course of study.  MCSE or MS Windows Server Hybrid Admin highly desirable.EXPERIENCE: Five years of client/server networking and LAN configuration, installation, and troubleshooting with advanced skills in Windows Server, Active Directory, VMWare and/or Citrix required.LICENSE: Valid driver’s license and valid Passport.  TRAVEL: 10% travel to other Tropical locations.