JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
Full Time Jobs
JOB SUMMARY Responsible for obtaining all documentation from Customers or Freight Forwarders to ensure the timely movement of cargo from pick up through vessel loading. Reviews all documents for compliance to all applicable governmental regulations. Enters documentation into TLink and updates Customer and shipment information as required. PRINCIPAL DUTIES AND RESPONSIBILITIESUpdates all Job and Partner information and consolidations in TLink. Scans documents, monitors workplans and performs processes to meet cut-off deadlines.Identifies all necessary documentation required for export of cargo. Contacts Customers or Freight Forwarders regarding missing or incorrect paperwork.Reviews documents to meet requirements of US Customs and other government agencies export regulations. Reviews and files EEIs with US Census.Contacts Customers to arrange pick up of containers from shipper/suppliers or assist with any logistical needs in conjunction with Dispatch and Control Center. Updates TLink as required.Reviews jobs for CTL/CTS status changes and liases with Control Center.Informs Customers on Tropical services such as National Pick Up, Intermodal, and Insurance and provides terms and rates. Quotes rates on prepaid shipments.Consolidates cargo as requested by Customer in accordance with consolidation agreements and guidelines.Monitors workplans to assist with re-booking cargo when rolling jobs, follows up on freight payments by sending invoices and placing phone calls.Applies payments of freight charges to Carrier Release.Assists Ports with inquiries on cargo status and tracking.Performs all other related duties as assigned. EDUCATION: High School Diploma or equivalentEXPERIENCE: One to Three years of related experience.LICENSE: Valid Local Driver’s License.TRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: English
Refrigeration MaintenancePerforms preventative maintenance on all engines / generators as well as troubleshooting and repairs to same.Performs basic preventative maintenance and repairs on all equipment including but not limited to: chassis underslung, clip-on generators as well as containerized / portable generators. Performs inspections of all equipment and handles any existing problems.Operates, inspects and troubleshoots electrical, hydraulic, pneumatic and mechanical failures onequipment as required and diagnose defects.Performs major and minor repairs on engines and generators.Makes quality fabrications.Performs diagnostics via scanning tools and software.Utilizes maintenance programs to create and schedule work.Makes service calls to various Tropical departments to facilitate equipment repairs as required.Keeps work area and equipment clean and organized.Participates in training seminars, classes, and technically oriented workshops when necessary.All AreasKeeps the work area and equipment clean, orderly, and safe.Participates in online and in person training seminars, classes, and technically oriented workshops. Performs all other duties as assigned.EDUCATION: High school diploma or equivalent vocational technological graduate.EXPERIENCE: Refrigeration MaintenanceThree years’ experience in equipment repair, maintenance, and operation.LICENSE: Refrigeration Maintenance Valid local driver’s license – Non-Commercial Class E and ability to acquire a Class B commercial license. Ability to obtain a U.S. Passport.TRAVEL: 10% travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks oncomputer or handheld device or tools. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 – 200 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand exposure to extreme weather conditions. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.)Occasionally exposed to outside elements during the daily workday and when traveling. LANGUAGE: English
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
JOB SUMMARY Responsible for the daily warehouse functions: preparing printed reports and updating T-Link system for inbound freight, receiving process, manifesting of outbound freight, customer notification of cargo in the warehouse, and the customer cargo release process.EDUCATION: High School Diploma or equivalentEXPERIENCE: One year of experience in related field. Computer experience requiredLICENSE: Valid Local Driver’s LicenseTRAVEL: N/A PRINCIPAL DUTIES AND RESPONSIBILITIES1. Remove cargo from inventory once delivered to customer and scan proof of delivery into T-Link.2. Update and scan US Customs clearance documents into T-Link.3. Print cargo release document from T-Link for shipments paid and cleared for delivery.4. Print out turn report for all inbound freight in T-Link pending arrival.5. Update T-Link system with cargo location upon completion of stripping and update equipment activity.6. Prepare weekly cargo notification to customers for cargo in the warehouse.7. Receive cargo/vehicle and create new booking in T-Link for Northbound freight.8. Prepare loading manifest for outbound freight and prepare manifest in T-Link.9. Respond to all emails in a timely manner and customer inquiries regarding the shipping process.10. Notify Cargo Loss Prevention of damages, missing or misrouted cargo, and create Service IncidentReports (SIRS).11. Reconcile the weekly inventory with T-Link for cargo in the warehouse.12. Inform supervisor of warehouse issues and manpower shortages.13. Purge warehouse file every six months.14. Performs all other related duties as requested.
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts. EDUCATION: High School Diploma or equivalent EXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic. LICENSE: Valid Local Driver’s License. TRAVEL: N/A PRINCIPAL DUTIES AND RESPONSIBILITIES1. Receives and answers incoming customer service related phone calls. Quotes rates from all tariffs and researches customer’s problems.2. Masters and utilizes the appropriate company business systems in all its capabilities, i.e.: inquiry, account profile, customer maintenance, vessel schedule, equipment, FCN process, loadlist, miscellaneous invoices, etc.3. Assists walk-in customers with rates, claims, CLP, and freight. Logs incoming claims and advises claimant of claims procedures4. Advises supervisor of recurring problems and makes appropriate suggestions.5. Maintains daily log of all calls regarding problems, requests, inquiries.6. Coordinates with other departments to ensure expeditious handling of customer requests.7. Requests FCN’s, logs and submits for signature/completion.8. Logs incoming claims and advises claimant of claims procedures.9. Assists other outports seeking tariff rates for cargo origination to or from the port of neighboring islands.10. Seeks rates from various departments (i.e., Intermodal, Interline, etc.) as applicable.11. Submits TCA’s recommending pricing adjustments.12. Performs all other duties as assigned.
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