Summary:Operate, maintain and coordinate an Information Technology Service Desk that provides internal customers with a single point of contact for technical problems. Initiates access to IT provided services, the resolution of IT related problems, inquiries into the status of work in progress, and helps define and coordinate the information systems related training needs of users.Supports company personnel in utilizing endpoint computer equipment, software, and peripherals, such as a PC, laptops, or printers. Provides support for Office Systems and applications. Maintains supporting documentation.Principal Duties and ResponsibilitiesAcquires and maintains knowledge and skills required to support all designated software products employed by Tropical Shipping, working knowledge of all computing platforms and networks installed, and familiarity with business processes using them.Responsible for taking incoming telephone and/or email inquiries, troubleshooting and diagnosing hardware, software, applications and network problems.Ensures Service Desk requests are logged, tracked, and followed up with in an appropriate manner, resolved or scheduled for resolution by appropriate IT technical staff in a timely manner. Record and document issues and resolutions with the Helpdesk ticketing application.Assists users with the completion of service requests, reporting production incidents, and with any IT related questions and inquiries they may have.Provides support to users remotely or in person. Prepares system documentation.Sets up and installs endpoint computers, printers, scanners, and other peripherals, upgrading firmware, software, and outdated hardware systems as needed.Maintains inventory of hardware, software, and peripherals. Create records of repairs and fixes.Ensures compliance with corporate guidelines for the use and operation of endpoint systems.Maintains system security and data privacy and protection.Performs other duties as assigned.High School Diploma or equivalent.ExperienceThree years PC application support with Service Desk or similar technical customer service background.
Jobs In Riviera Beach, Florida
JOB SUMMARY Ensures the successful coordination of all vessel arrivals and departures for Tropical Shipping in the Port of Palm Beach, Florida.EDUCATION: High School Diploma or equivalentEXPERIENCE: One year experience in the shipping industry.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed.
JOB SUMMARY Manages Health, Safety, Security, Environmental, and Quality issues for vessel fleet. Ensures compliance with Flag State, Classification Society, IMO, USCG, and internal and external stake holders requirements to ensure highest levels of performance, operability, and reliability. Performs vessel audits, analyzes results, implements and follows-up on any required corrective actions. Manages daily vessel operations, assists with training programs and supports vessel crews. EDUCATION: Bachelor’s Degree in Marine Transportation or in a related fieldEXPERIENCE: 3 – 5 years ashore in ship management: health, safety, security, environmental, and quality areas.LICENSE: Valid Local Drivers License and Valid Passport. TRAVEL: 10% travel to various Tropical locations
JOB SUMMARY Repairs and maintains containers which includes cleaning, sweeping, fabricating and repairing all components including steel, aluminum, stainless steel, and wood.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIES1. Welds and fabricates steel.2. Welds and fabricates stainless steel.3. Welds and fabricates aluminum.4. Operates shop equipment; shears, brakes, etc.5. Straightens damaged components.6. Operates forklifts.7. Replaces and/or repairs wooden floors.8. Cleans and paints.9. Repairs mechanical components.10. Performs all other assigned duties. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Must be able to pass ABS welding test.Must have 1 year of welding experience. Must have experience using fabrication equipment such as iron-works, brake presses and hydraulic sheet metal shears. Must be mechanically inclined and able to use various power tools such as saws, riveters, hydraulic rams.LICENSE: Must be able to operate and certify on 5,000 lb. and 30,000 lb. forklift.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand constant exposure to extreme weather conditions. Must work in a very noisy environment.Must work in a very dirty environment requiring the occasional use of respirators.Must work in hot environments while using welders and torches. Must work from ladders at heights of up to 10 ft.LANGUAGE: English
JOB SUMMARY Repairs and maintains containers which includes cleaning, sweeping, fabricating and repairing all components including steel, aluminum, stainless steel, and wood.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIES1. Welds and fabricates steel.2. Welds and fabricates stainless steel.3. Welds and fabricates aluminum.4. Operates shop equipment; shears, brakes, etc.5. Straightens damaged components.6. Operates forklifts.7. Replaces and/or repairs wooden floors.8. Cleans and paints.9. Repairs mechanical components.10. Performs all other assigned duties. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Must be able to pass ABS welding test.Must have 1 year of welding experience. Must have experience using fabrication equipment such as iron-works, brake presses and hydraulic sheet metal shears. Must be mechanically inclined and able to use various power tools such as saws, riveters, hydraulic rams.LICENSE: Must be able to operate and certify on 5,000 lb. and 30,000 lb. forklift.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand constant exposure to extreme weather conditions. Must work in a very noisy environment.Must work in a very dirty environment requiring the occasional use of respirators.Must work in hot environments while using welders and torches. Must work from ladders at heights of up to 10 ft.LANGUAGE: English
JOB SUMMARY Ensures that receivables are collected in a timely manner through verbal and written communication. Serves as a liaison for Sales on customer account status and activity. Processes credit applications through to approval stage. Corrects errors on customers’ accounts. Processes write-offs, write-ins, reapplication of cash, adjustments, and payments.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years in Credit & Collections, Sales, Customer Service, or Documentation, preferably in the transportation industry.LICENSE: Valid Local Florida Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Operates Double Combination trailers on the DOT approved highways from Miami LCL warehouse in Medley Florida to Port of Palm Beach.EDUCATION: High School Diploma or equivalentEXPERIENCE: Five years verifiable experience driving over-the-road equipment, and two years verifiable experience operating double trailer combinationsLICENSE: ICC and DOT certification and DOT physical. Valid Local Driver’s License. Class A, CDL with HAZMAT and tanker and doubles endorsements. Current Florida LCV Certification.TRAVEL: 100% Travel to local Tropical locations.
JOB SUMMARY Performs preventative maintenance, troubleshooting and repairs on support and heavy freight moving equipment systems: mechanical, hydraulic, pneumatic and electrical. JOB SCOPENo supervisory or budgetary responsibilities.PRINCIPAL DUTIES AND RESPONSIBILITIESPerforms preventative maintenance on all heavy equipment including but not limited to: mobile harbor cranes, straddle carriers, reach stackers, rotators and spreaders. Performs major and minor repairs to heavy equipment as needed. Operates, inspects and troubleshoots mechanical, hydraulic, pneumatic, and electrical failures on equipment as required and diagnose defects. Tests mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers’ specifications. Dismantles and reassembles heavy equipment using hoists, rigging equipment and hand tools. Researches parts needed for repairs on equipment by using parts manuals and supply books. Rebuilds engines, transmissions and their components as necessary. Makes service calls to various Tropical departments both domestic and international to facilitate equipment repairs as required. Remains on standby duty during ship loading after hours and on weekends. Fills out work orders after every job. Orders parts required to conduct repair and maintenance and follow-up. Coordinates with the effected departments equipment repairs and services. Makes quality fabrications as needed. Keeps work area clean and organized. Participates in training seminars and workshops when necessary. Performs all other duties as required.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma and vocational technological graduate with certificate in equipment maintenance and repair preferred.EXPERIENCE: Minimum 3 years experience in heavy equipment repair, maintenance and operation.LICENSE: Valid Local Driver’s License – Non-Commercial Class E. Ability to obtain a U.S. Passport. Certificates in mechanical, hydraulics, pneumatics, and electrical systems preferred.TRAVEL: 10% Travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on/with computer, handheld devices or tools. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand exposure to extreme weather conditions. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) Occasionally exposed to outside elements during the daily workday and during traveling.
JOB SUMMARY Responsible for preparing and compiling information to coordinate Human Resources programs, including: Recognition, company loans, employee shipment, applicant tracking and Flexible Spending, etc. Responds to personnel inquiries and requests from internal and external customers. Provides administrative support to the Human Resources staff. PRINCIPAL DUTIES AND RESPONSIBILITIES-Administers the application and verification process for all computer and generator loans. Provides verification for Human Resources Management review and approval. Administers the check request and repayment agreement signing process. Performs follow-up with employee and management to ensure proper documentation is provided for all loans.-Analyzes employee data and oversees system processing for all personnel transactions on the Human Resources Information System. Prepares and distributes reports and statistical summaries on employee data. Maintains system documentation and employment files, and ensures integrity of data.-Greets company visitors and provides direction and assistance as needed. Provides information and forms to persons applying for positions and updates applicant information in Human Resources Information System for applicant tracking. Provides Employment Department with daily update on application intake. Creates and distributes applicant letters periodically as requested.-Administers the employee shipment process ensuring that approved request stay within the guidelines of the Employee Shipment Policy. Ensures that documentation of the approvals is communicated to all areas of the company that are involved. Maintains organized employee shipment files to allow for review and confirmation of information as needed.-Administer the verification and payment of all Flexible Spending program reimbursements and enrollments, ensuring that all claims are in compliance with current regulations.-Organizes and communicates information for periodic Service Awards Ceremonies. Coordinates schedules of attendees, sets up ceremony time and place, and ensures proper room set up for ceremony location. Creates agenda and distributes information to all ceremony speakers. Coordinates the distribution of annual Service Award packets to all participating Tropical locations. Administers recognition processes, including: Superior Team and Achievement Rewards (STAR), Wall of Fame, and quality recognition (QR) awards.-Performs word-processing duties including typing of reports, correspondence, info-lines and lotus notes database documents. Proofreads all prepared documents for spelling and typographical errors. Creates reports, graphs, and charts for various projects using spreadsheet and graphics software.-Receives, screens and directs telephone calls from employees and external customers. Takes telephone messages. Answers caller questions and/or refers caller to appropriate person. Follows up with callers on information requests. -Establishes and maintains filing systems for various confidential files and records. Routinely files all documents. Performs other duties as assigned.EDUCATION: High School Diploma or equivalentEXPERIENCE: One year general office or clerical.LICENSE: Valid Florida Driver’s LicenseTRAVEL: N/A
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