JOB SUMMARY Responsible for providing administrative support within Seven Seas including claims, underwriting and administration. This includes collaborating with various departments to resolve issues, monitoring and responding to calls/ email correspondence and assisting internal/external customers.JOB SCOPENo supervisory or budgetary responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIES1. Monitors the Insuring mailbox and responds to customer inquiries.2. Prepares Special Cargo (SCP) policies and Open Cargo (OCP) policies for the underwriters to review and issue including processing credit cards.3. Audits OCP declarations for accuracy and trading patterns to ensure volumes meet expectations and shipments fall within the scope of the policy.4. Assists claims coordinator and adjusters with administrative claim functions.5. Produces reports, i.e., monthly T Link, % assured, quarterly variance and loss ratio’s.6. Monitors application of premium under Bill of Lading (BOL) program and Freight Correction Notice (FCN’s).7. Updates Tropical accounts in T Link with insurance instructions.8. Understands and answers inquiries regarding the Companies insurance policies and products. Works to retain policyholders who inquire about canceling through open listening, policy review of customer issues, and escalation to the appropriate team.9. Assists with developing PowerPoint and training materials.10. Liaise with other departments and provides support when needed.11. Develops and maintains strong client relationships.12. Coordinates meetings with clients.13. Assists in the development and implementation of procedures.14. Reviews OCP websites and marketing materials for accuracy. 15. Performs duties of executive secretary when needed. 16. Performs all other duties as assigned.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Associate Degree in Insurance Services, Business Administration and/or Business Marketing or comparable experience.EXPERIENCE: 6 months to 1 year of experience in customer service preferably in shipping and logistics and/or insurance.LICENSE: Florida 4-40 Customer Representative License recommended within 180 days of employmentTRAVEL: 5% travel to domestic and international Tropical locations
Jobs In Riviera Beach, Florida
JOB SUMMARY Responsible for obtaining all documentation from Customers or Freight Forwarders to ensure the timely movement of cargo from pick up through vessel loading. Reviews all documents for compliance to all applicable governmental regulations. Enters documentation into TLink and updates Customer and shipment information as required. EDUCATION: High School Diploma or equivalentEXPERIENCE: One to Three years of related experience.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
JOB SUMMARY Functions as a lead, ensuring the smooth daily import and export operation of the department. Assists with inventory monitoring, distribution and replenishment. Responsible for overall cleanliness, safety and organization of the main warehouse and satellite warehouses within the Port of Palm Beach. Responsible for the care and maintenance of all departmental capital equipment. EDUCATION: High School Diploma or equivalentEXPERIENCE: Three to five years experience in the field of purchasing/materials management (specifically in a warehousing/stockroom environment).LICENSE: Valid Local Driver’s LicenseTRAVEL: 5% Travel to various Tropical locations.
JOB SUMMARY Spots and picks up empty and loaded containers within the Miami and West Palm Beach area and other South Florida areas.EDUCATION: High School Diploma or equivalentEXPERIENCE: Five years verifiable experience driving over-the-road equipment, and two years verifiable experience working LTL freight.LICENSE: ICC and DOT certification and DOT physical. Valid Local Driver’s License. Class A, CDL with HAZMAT and tanker endorsements.TRAVEL: 100% Travel to local Tropical locations.
JOB SUMMARY Supervises the activities of receive locations. Ensures all cargo is received and processed in accordance with company policies and procedures. Maintains and develops productivity measures to support company business objectives. Provides training and coordinates activities using T-lLnk and N-4 terminal operating system. Ensures system functionality through audits and work flow checks.JOB SCOPESupervises non exempt employees. Develops and administers department budgets.PRINCIPAL DUTIES AND RESPONSIBILITIESSupervises cargo receiving activities for both import and export and ensures established procedures are followed. Provides training to department personnel as needed.Works in conjunction with government agencies such as Customs, Agriculture, and USDA to ensure their policies and procedures are followed.Provides performance feedback, documents issues, and administers disciplinary action in concert with Interchange Manager. Performs annual Performance Reviews. Schedules staff for receiving hours coverage and ensures cargo is received in T-Link and N-4 system per established processes.Maintains and develops department policies and procedures in accordance with Tropical’s overall policies and system requirements. Adjusts and enhances to streamline for receiving activity and trends.Audits all receiving activities to ensure accuracy and identify issues to be addressed, communicated and corrected in conjunction with Customer Service or Sales areas.Works with operations teams to maintain flow of loads and empties using N-4 and T-Link systems and identifying and reporting any trending issues.Communicates any receiving issues or discrepancies with the appropriate departments for proactive resolution with minimal customer impact and avoidance of any cargo delays.Generates and distributes required reports for productivity, cargo volumes, and measurements of department goals.Provides training for remote locations including dispatch, customer and supplier locations, to ensure safe cargo delivery.Completes non job billing invoices for activities that require service charges to customers for services provided.Works with Operations Department on cargo that must be deck loaded in conjunction with capacities and capabilities to ensure proper handling by all vessels and destination ports..Performs all other related duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Two years experience in Maritime cargo and vehicle receiving and handling, customs and import cargo clearance, LICENSE: Valid local driver’s license. Valid Passport.TRAVEL: 5% travel to Tropical locations
JOB SUMMARY Repairs and maintains containers which includes cleaning, sweeping, fabricating and repairing all components including steel, aluminum, stainless steel, and wood.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Welds and fabricates steel.2. Welds and fabricates stainless steel.3. Welds and fabricates aluminum.4. Operates shop equipment; shears, brakes, etc.5. Straightens damaged components.6. Operates forklifts.7. Replaces and/or repairs wooden floors.8. Cleans and paints.9. Repairs mechanical components.10. Performs all other assigned duties. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Must be able to pass ABS welding test.Must have 1 year of welding experience. Must have experience using fabrication equipment such as iron-works, brake presses and hydraulic sheet metal shears. Must be mechanically inclined and able to use various power tools such as saws, riveters, hydraulic rams.LICENSE: Must be able to operate and certify on 5,000 lb. and 30,000 lb. fork lift.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand constant exposure to extreme weather conditions. Must work in a very noisy environment.Must work in a very dirty environment requiring the occasional use of respirators.Must work in hot environments while using welders and torches. Must work from ladders at heights of up to 10 ft.LANGUAGE: English
JOB SUMMARY Responsible for maximizing ERP and sub systems with generally accepted accounting principles (GAAP) by coordinating the Accounting and IT efforts related to the PeopleSoft Financial System. Understands GAAP to ensure accuracy of system utilization and recording of all transactions within the books and records. Develops, enhances, maintains and supports the PeopleSoft Financial System including coding/modifying SQR interfaces and report using Application Designer, PeopleTools, SQR Report Writer, BI Publisher, Application Engine, PeopleCode, Component Interface, Application Messaging, PS Query, SQL Server and other development tools. Identifies and documents requirements, clarifies objectives, coordinates project related activities, and develops standards and procedures. Identifies area requiring technical improvements and develops proposals to address them.EDUCATION: Bachelor’s Degree in Computer Science or in a related fieldEXPERIENCE: Three to five years experience in PeopleSoft Financials system development, design techniques and de-bugging/testing techniques. Working knowledge of GAAP, relational databases, client-server concepts, web-based systems development and project definition. LICENSE: Valid Local Driver’s License. Valid Passport.TRAVEL: 5% local and overseas travel to Tropical locations.
JOB SUMMARY Responsible for planning inbound and outbound rail transactions using N4 and XPS systems. Sets up POW’s for strads to put away. Inspects rail containers including damages, seal temperatures and hazardous materials accurately and timely. Coordinates with Dispatch for co-loads and loads that need to go through the RPM’s for Customs clearance.EDUCATION: High School Diploma or equivalentEXPERIENCE: One to three year shipping industry experience. One year experience with N4, XPS,TLink and Interchange.LICENSE: Valid State of Florida Driver’s License. (*Class D Security Certification required for employees working Out-gate), Certified Forklift Operator.TRAVEL: N/A
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