JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
Jobs In Riviera Beach, Florida
Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed.PRINCIPAL DUTIES AND RESPONSIBILITIESPressure washes shipping containers and equipment as required using 1. machinery provided.2. Checks equipment, ensuring an adequate water supply and all working properly.3. Inspects surfaces after washing to ensure it is clear of any food, dirt, and debris.4. Follows all safety protocols to prevent damage or injury.5. Treats rusted areas on equipment and applies aluminum cleaner.6. Cleans and washes equipment daily.7. Cleans all PTI wash areas once a week.8. Cleans and maintains the shop and surrounding areas.9. Performs all other assigned duties.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six months experience in cleaning and painting. Pressure washingexperience preferred.LICENSE: Valid local driver’s license. Certified to operate fork-lift preferred or theability to obtain fork-lift operator certification.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on
JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Responsible for management of company’s inbound call center. Manages customer requests and contacts customers directly to resolve service issues to ensure the highest level of customer satisfaction is delivered on a consistent and repeatable basis. Maintains and monitors departmental metrics and holds representatives accountable for performance. Assists Sales with quotes.PRINCIPAL DUTIES AND RESPONSIBILITIES-Directs activities of Client Services staff overseeing quotes, bookings, and general inquiries and manages all inbound customer requests for services.-Resolves service issues by working with customers, Trucking, Operations, and port personnel. -Assists in sales efforts by ensuring quotes are complete. Visits key customers to ensure satisfaction.-Manages the phone queues and monitors calls for quality control. -Develops and provides ongoing training to all Client Service Representatives to ensure that changes in policies, processes, and compliance are up to date. -Monitors and manages all KPIs to ensure quality of departmental deliverables. -Ensures all processes and procedures are updated in the OLR.-Monitors employees performance and administers corrective action as required. -Manages work group and related costs through effective scheduling of employees.-Contacts customers to follow up on service issues. Collects feedback and forwards to appropriate Tropical departments. -Performs all other related duties as requested.EDUCATION: Associates Degree in Business Management or in a related fieldEXPERIENCE: Five years experience in management of customer service and a centralized call center.LICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: 5% Travel to other Tropical Shipping locations
JOB SUMMARYPerforms preventative maintenance on support and freight moving equipment as well as repairs to same.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Performs preventative maintenance on all 1. Fleet Equipment.2. Performs major and minor repairs to Fleet Equipment as needed.3. Troubleshoots electrical, hydraulic, pneumatic, and mechanical failures on equipment as required.4. Researches parts needed for repairs on equipment by using parts manuals and supply books.5. Rebuilds engines, transmissions and their components as necessary.6. Makes service calls to various Tropical departments both domestic and international to facilitateequipment repairs as required.7. Remains on standby duty whenever a ship is being loaded after hours and on weekends. Fuelsequipment in the absence of the Fueler.8. Fills out work orders after every job. Orders parts required to conduct repair and maintenance andfollow-up. Coordinates with the effected departments equipment repairs and services.9. Makes quality fabrications as needed.10. Keeps work area clean.11. Participates in training seminars and work shops when necessary.Tropical Shipping Job Description JD# 00 – 110 Created: 02/1989 Last Edited: 07/13/20052Performs all other 12. duties as required.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma and vocational technological graduate withcertificate in Equipment maintenance and repairEXPERIENCE: Five years experience in heavy equipment repair, maintenance andoperation.LICENSE: Valid Local Driver’s License – Commercial Class B with HAZMAT andTanker endorsement and Valid Passport. Certificates in Hydraulics,pneumatics, electrical and mechanical.TRAVEL: 10% Travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks oncomputer or handheld. Ability to frequently twist, bend, reach, squat,kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry atleast 80 pounds on a daily basis. Able to withstand constant exposure toextreme weather conditions. Ability to travel in various modes oftransportation (e.g. automobile, airplane, train etc.) Occasionallyexposed to outside elements during the course of traveling.LANGUAGE: English(Education and experience minimums can be substituted with any equivalent combination of trainingand experience)
JOB SUMMARY Pulls serviced refrigeration equipment to ready area to provide room at pre-trip lines. Stages gen-set chassis in the port and pulls decked out boxes from the port to the pre-trip lines. Keeps reefer yard open for additional arriving reefers to service. Operates reach stacker and heavy lift fork-lifts to mount and dismount containers. Moves damaged containers to shop for repair. Fuels and check fluids of the Tropical equipment. Identifies defects of Tropical equipment and reports back to supervisor. JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESOperates jockey truck, fuel truck, fork-lifts, and reach stacker as necessary to supply reefer yard with equipment.Transports ready, needing pre-trip and damaged equipment in and out of reefer yard.Updates computer system of incoming/outgoing equipment.Notifies supervisor of unusual and/or excessive damages or issues/potential problems.Performs daily maintenance check on jockey truck, fuel truck, fork-lift and reach stacker.Maintains clear, effective communication using radio.Fuels equipment as needed and documents usage.Checks and maintains fluids of jockey truck, fuel truck and/or assigned equipment.Reports discrepancies and excessive usage of fuel, coolant, or lubricants.Maintains cleanliness and functionality of fuel truck.Maintains cleanliness of reefer shop and surroundings.Performs all other duties as assigned.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Two years in trucking or shipping operations experience. Experience in operating tractor trailers and heavy machinery. One year CDL experience operating equipment and fueling equipment.LICENSE: Valid Class A CDL with ability to obtain Tanker & HAZMAT endorsement. Must pass DOT physical. Fork-lift certification. TRAVEL: None
JOB SUMMARY Processes Intermodal invoices for Birdsall, Inc./Tropical Shipping. Works in conjunction with railroads, motor carriers, and Tropical personnel to facilitate payment of vendor invoices for mainland shipments to Tropical facilities within the United States. Reconciles with Accounting Department and provides upload files monthly. Ensures charges are in compliance with tariff and provides reports as required.EDUCATION: Associate Degree in Accounting, Finance or Business Administration or in a related fieldEXPERIENCE: One to three years experience in Accounting or Finance.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
JOB SUMMARY Checks in and loads out trailer loads, Flatbeds, Rail Equipment,Autos, Large machinery, Construction Vehicles, Boats, Lumber, Building Materials and ISO Tanks. Maintains a professional attitude and relationship with customers, common carriers, U.S. Customs, and U.S.D.A.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months warehouse operations experienceLICENSE: Valid Local Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Receives, tallies, and loads out cargo. Operates jockey truck to position containers for loading and unloading and to perform door to door switches. Maintains a professional attitude and relationship with customers, common carriers, U.S. Customs, and U.S.D.A.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months in warehouse operations.LICENSE: Valid Florida Driver’s License and CDL Class A with hazmat and tanker endorsements.TRAVEL: N/A.
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
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