Summary

JOB SUMMARY Responsible for day to day maintenance and support of all Tropical Shipping data communications networks.  Monitors and administers the operations of local area networks (LAN) and wide area networks (WAN), switched and leased data communications services, data security and conformance to standards.JOB SCOPENo supervisory or budgetary responsibilities PRINCIPAL DUTIES AND RESPONSIBILITIESPerforms routing analysis on the design and efficiency of the infrastructure to ensure that it is current, and that future structure will meet business needs.  Works with the senior network engineer to resolve network related issues. Reviews products and services to maximize system security, manageability, performance and reliability.Acts as project coordinator for technical projects of moderate complexity in such areas as integrated voice and data. LAN and WAN networks, wireless systems and related infrastructure.Prepares operational reports for equipment, network, inventory, and area activity summaries; develops and maintains procedural documentation.Assists the senior network engineer with developing complex technical specifications for the design or purchase of communications equipment including fiber optic systems, high-speed cable, voice or data switches and routers, and related equipment. Evaluates communications products.Manages service outage incidents to minimize downtime. Sends out notifications to affected teams and advises when the problem is resolved.Performs all other duties as assigned.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Bachelor's Degree in Information Systems or in a related field and Cisco Certified Network Associate (CCNA) certification.  EXPERIENCE: Five to seven years’ experience in supporting, implementing and maintaining large international mission-critical Cisco-based converged networks.  Mid-level experience with Cisco IOS. Working with Dynamic Multipoint Virtual Private Networks (DMVPN) and multi-location support for WAN circuits.LICENSE: Valid local driver's license and valid passport.TRAVEL: 10% travel to various other Tropical locations.

Description

JOB SUMMARY
Responsible for day to day maintenance and support of all Tropical Shipping data communications networks.  Monitors and administers the operations of local area networks (LAN) and wide area networks (WAN), switched and leased data communications services, data security and conformance to standards.

JOB SCOPE
No supervisory or budgetary responsibilities

PRINCIPAL DUTIES AND RESPONSIBILITIES
Performs routing analysis on the design and efficiency of the infrastructure to ensure that it is current, and that future structure will meet business needs.  Works with the senior network engineer to resolve network related issues. Reviews products and services to maximize system security, manageability, performance and reliability.
Acts as project coordinator for technical projects of moderate complexity in such areas as integrated voice and data. LAN and WAN networks, wireless systems and related infrastructure.
Prepares operational reports for equipment, network, inventory, and area activity summaries; develops and maintains procedural documentation.
Assists the senior network engineer with developing complex technical specifications for the design or purchase of communications equipment including fiber optic systems, high-speed cable, voice or data switches and routers, and related equipment. Evaluates communications products.
Manages service outage incidents to minimize downtime. Sends out notifications to affected teams and advises when the problem is resolved.
Performs all other duties as assigned.

MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTS
EDUCATION: Bachelor’s Degree in Information Systems or in a related field and Cisco Certified Network Associate (CCNA) certification. 
EXPERIENCE: Five to seven years’ experience in supporting, implementing and maintaining large international mission-critical Cisco-based converged networks.  Mid-level experience with Cisco IOS. Working with Dynamic Multipoint Virtual Private Networks (DMVPN) and multi-location support for WAN circuits.
LICENSE: Valid local driver’s license and valid passport.
TRAVEL: 10% travel to various other Tropical locations.

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