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Cargo Handling Specialist

JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers.  Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance.  Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements.  Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies.  Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway.  Operates a forklift as part of the receiving, stripping, or putaway processes.  Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.PRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a.  Verifying and documenting the count.b.  Ensuring that cargo matches description on the carrier’s freight billc.  Verifying and documenting cargo condition.d.  Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e.  Checks for proper hazardous material documents.f.   Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets.  Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into  containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld.  Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis.  Able to withstand constant exposure to extreme weather conditions.LANGUAGE: English

RYA Maintenance Planner

The Maintenance Planner will aid the QC Manager to keep airplane scheduling smooth and keep the Tracking Program closer to real time.     Essential Functions and Duties: The Maintenance Planner […]

Operations Assistant- Caucedo, D.R.

JOB SUMMARY Responsible for assisting with the safe and efficient loading or unloading of vessels in the yard or operations area for loading and pick-up levels with which to perform these functions.  Responsible for assisting with the overall direction and administration of the Equipment Maintenance and Equipment Management departments.EDUCATION: High School Diploma or equivalentEXPERIENCE: One year experience with equipment monitoring and control.LICENSE: Valid Local Driver’s LicenseTRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  Ability to sit 1/3 – 2/3 of day.  Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: Spanish & English

Customer Serv Representative- Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English

Traffic Manager

JOB SUMMARY Directs, motivates, trains and supervises the daily work activities of Traffic personnel performing shipment verification processes.  Ensures compliance with legal requirements including Federal Maritime Commission (FMC) rules.  Administers resources and information exchange for Less than Container Load (LCL) shipments, including:  Ocean, Air, Satellite and Interline cargo moving through the Terminal in a timely and cost-effective manner while achieving a high level of customer and employee satisfaction.  Oversees customer contact to expedite cargo movement.EDUCATION: Associate Degree in Business or in a related field.EXPERIENCE: Minimum three years experience in the transportation industry, including a minimum of 6 months management or supervisory experience.LICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: Local U.S. travel – 5% annually.  International travel – 1 to 2 times per year to port locations.

Truck Driver Trainer

Job SummaryResponsible for training, mentoring, and developing both current and new truck drivers to ensure they are fully equipped with the skills, knowledge, and safety practices required for a successful career in the transportation industry. Key resource the guide trainees through on-the-job training, providing feedback, support, and assessment to ensure their success in the role.Job ScopeSupervisory Responsibilities Budgetary ResponsibilitiesNoNoPrincipal Duties and ResponsibilitiesConducts on-the-job TrainingTeaches new drivers how to safely operate and maintain their trucks, including safe driving practices, navigation and vehicle maintenance proceduresProvides feedback by regularly evaluating performance and identifying areas of strengths and opportunities for improvementEnsures trainees understand and comply with safety regulations, including proper handling of cargo, maintaining legal driving hours, and ensuring the truck’s safety systems are functioning correctlyTracks trainees’ progress and performance using established criteriaOffers ongoing assessments to determine readiness for certification or solo drivingActs as a mentor and provide emotional and professional support to new drivers, offering guidance and advice to ease the transition into the roleEnsures trainees adhere to all company, federal, and state transportation regulations, and assist with record-keeping related to training progress, driver logs, and safety checksProvides or assists in classroom-based training sessions when neededOffers solutions and troubleshooting support for any technical issues, route navigation concerns, or challenges that trainees may encounter while on the roadStays up to date on industry best practices, new technologies, and safety regulationsParticipates in training programs and refresher courses to maintain professional expertiseFosters a positive work environment that emphasizes teamwork, professionalism, and respect for the company’s values and goals13 ItemsMinimum Education, Certification, Experience and Physical RequirementsEducation and experience minimums can be substituted with any equivalent combination of training and experienceEducationHigh School Diploma or equivalentExperience3 Years over-the-road driving experienceLicenseCDL Certification with no major violations in the last 5 yearsTravelTravel is required to various tropical locationsPhysicalAbility to climb in and out of truck and drive for extended periods of time. Ability to exert up to 50 lbs. of pressure to turn crank lever. Manual dexterity to perform repetitive motion tasks on computer or handheld devices. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis, Ability to withstand exposure to extreme weather conditions.LanguageEnglishSkills, Knowledge and AbilitiesKnowledge of Department of Transportation (DOT) regulations and safety standardsKnowledge of most effective training methodsAbility to apply theories into practice in the classroom and on the roadAbility to clearly communicate instructions, feedback, and safety procedures to trainees, both in writing and verballyAbility to remain patient, calm, and supportive under pressureAbility to effectively use electronic logging devices (ELDs), GPS systems, and other in-cab technologiesAbility to apply judgement and decision making skills.Ability to accurately perform detailed tasks.Ability to manage activities in multiple locations, and to manage projects that involve multiple locations.Ability to analyze and solve problems.Ability to use a personal computer.Ability to diagnose problems, make recommendations, or take action to elicit improvement.Ability to logically structure processes and procedures.Ability to manage multiple priorities.Ability to prioritize and schedule work.Ability to travel.Ability to pay attention to detail.Skills in oral and written communications, including strong skills in interpersonal communications.Skills in decision making and problem solving.Skills in customer service.Skills in conflict resolution.Skills in management including planning, organization, direction and control.Skills in facilitating formal presentations.Skills in computer operations.Skills in professionalism and dependability25 Items

Port Checker

JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experience, forklift experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A

Stevedoring Manager (St. Croix)

JOB SUMMARY Responsible for supervising loading and unloading of all vessels, maintaining ships schedule and managing resources to complete assigned duties including interfacing with Maintenance and Traffic Departments.EDUCATION: High School Diploma or equivalent.EXPERIENCE: One to three years experience in the stevedoring field.LICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: 10% travel to both domestic and international Tropical locations.

Sales Representative (St. Thomas)

JOB SUMMARY Responsible for servicing and maintaining existing customer base and identifying profitable opportunities for new business. Evaluates customer’s needs and makes recommendations to ensure premium pricing and enhancement of bottom line profit.  Requires selling skills to enhance the customer’s supply chain effectiveness with convenient and reliable transportation solutions and strives to exceed yearly budgetary targets.EDUCATION: Bachelor’s Degree in Business Administration, Marketing or in a related fieldEXPERIENCE: Three years direct sales experience.  Two years transportation industry experience.LICENSE: Valid Local Driver’s License and valid PassportTRAVEL: Constant travel to customer base and 20% travel to other Tropical locations

Port Material Expeditor (St. Thomas)

JOB SUMMARY Responsible for ensuring all parts and materials are purchased as the best value added solution for equipment maintenance.  Ensures  accurate and timely assignment of parts for maximum performance of the maintenance shops.  Administers parts and inventory to ensure efficient quantity levels and organization of parts inventory.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in mechanical parts procurement.LICENSE: Valid Local Driver’s License.  Valid PassportTRAVEL: 5% travel to other Tropical Shipping locations as required.