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Auto/Maintenance Manager

JOB SUMMARY Responsible for repairs and maintenance functions for automotive equipment in Riviera Beach and Miami.  Manages the daily activities of mechanics and coordinates activities with operational and other maintenance managers. Implements and manages maintenance policies and procedures. Assists in the purchase of new equipment. Develops, administers, and monitors departmental goals and objectives.JOB SCOPEDirect responsibility for Riviera Beach and Miami automotive maintenance personnel, equipment and resources. Prepares and administers capital and operating equipment budgets for both locations.PRINCIPAL DUTIES AND RESPONSIBILITIESCoordinates timely, efficient and cost effective equipment maintenance, repairs or refurbishment.  Provides support and input to maintain uptime, safety and compliance to standards.Travels to Florida locations to conduct on-site equipment evaluation, safe-operating practices, the consistent application of repair and maintenance procedures, and maintenance reporting.  Implements new and ensures the use of maintenance procedures.Communicates with other departmental managers regarding equipment repairs, maintenance, environmental and safety concerns, cost control, uptime, service failures and other issues with equipment.  Provides advice and collaborates on equipment acquisitions and repositioning, labor and resources to improve cost and operational efficiency.Evaluates labor needs, workload, productivity, repair and maintenance requirements against developed cost and flat rates.  Suggests action plan to other departmental managers.  Coordinates with internal or external resources to implement agreed upon course of action and monitor progress.Receives, plans, coordinates, and manages all in-house fabrication needs.  Communicates with external vendors to ensure cost effectiveness of either services or fabrication needs. Prepares two operating budgets and assists in capital budget annually.  Performs follow-up on capital projects and operating expenses.  Reviews financial reports for accuracy.Ensures sufficient availability of spare parts and supply flow.  Ensures maintenance and repairs are performed in facilities allowing for safety and security of personnel and property.Negotiates service contracts with service providers.  Ensures compliance with Tropical’s ethics policy and standards.  Reviews outstanding activities and expenses in collaboration with other departmental managers.Utilizes the maintenance management system to ensure areas of responsibility are capturing all parts used and all labor hours performed for each asset maintained.Monitors shop key performance indicators (KPIs) and financial responsibility report results monthly. Stays abreast of industry, safety and environmental regulations that affect or govern equipment operation and maintenance.Evaluates training needs and coordinates same for maintenance employees.Performs all other related duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Associates or Trade/Technical Degree in either Automotive and Heavy Duty Truck Maintenance and RepairEXPERIENCE: Minimum 5 years in the heavy equipment maintenance and management fieldLICENSE: Valid drivers license and valid passportTRAVEL: 20% travel to Tropical locations

Senior Accts Receivable Clerk

JOB SUMMARY Responsible for the accuracy of all AR related data.  Coordinates the timely and accurate processing of AR correcting actions (Refunds, FCN’s, Write-offs/Write-ins, Reapps).  Provides supplemental support to all company AR locations.EDUCATION: High School Diploma or equivalent required, including college level courses in Principles of Accounting I.EXPERIENCE: Two to three years experience processing accounting in the transportation industry.LICENSE: Valid Local Driver’s License.TRAVEL: N/A

Port Utility Person

Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed.

Sales Coordinator – Dominican Republic

JOB SUMMARY Responsible for providing support to Sales Representatives as needed through correspondence, rate quotes and service announcements to customers within the assigned sales territory. Acts as liaison between customers and various departments within Tropical to resolve sales related issues in an effort to assist the Sales Representative in maximizing customer satisfaction as well as enhancing the customer’s supply chain effectiveness with convenient and reliable transportation solutions. Within TLink, assigns new customers to a sales territory. Assists Sales Representative with maintaining customer-base within SFA/CRM.EDUCATION: Bachelor’s Degree in Sales, Marketing, Business Administration,  or in a related fieldEXPERIENCE: Minimum one year general business experienceLICENSE: Valid Local Driver’s LicenseTRAVEL: 20% local travel within sales territory and 5% travel to overseas ports.

Integration Engineer- API EDI

Job DescriptionDesigns, implements, and supports integrations between internal systems and external trading partners using RESTful APIs and EDI standards (ANSI X12, EDIFACT). Acts as a customer-facing technical liaison to gather requirements, translate logistics workflows into integration specifications, and ensure reliable, secure, and high-quality data exchange across shipping, inventory, and tracking processes.Supervisory ResponsibilitiesN/ABudgetary ResponsibilitiesN/AJob ScopeWorks across enterprise applications, integration platforms, and partner endpoints to deliver scalable, supportable data flows. Coordinates with Business Analysts, Systems Development, and external partners; manages mapping, transformation, and testing activities; monitors integrations, troubleshoots incidents, and drives continuous improvements in performance, accuracy, and partner onboarding throughput.Principal Duties and ResponsibilitiesDesigns, builds, and maintaisn API and EDI integrations, including message mapping, transformation, validation, and exception handling.  Onboards and supports trading partners; document endpoints, message formats, and error-handling procedures; create partner-facing guides.  Implements and maintains EDI transactions and API resources supporting logistics workflows (e.g., orders, shipments, status updates, invoices).  Develops automated monitoring, alerting, and runbooks to improve reliability and mean-time-to-restore (MTTR).  Collaborates with Business Analysts and stakeholders to convert business requirements into technical specifications and test plans.  Performs root-cause analysis and corrective actions for integration defects; drive data-quality improvements and preventative controls.  Ensures security best practices for authentication, authorization, and data privacy in all integrations.  QualificationsEducation (Minimum)Bachelor’s degree in computer science/engineering or in a related field.Experience (custom)Three years  designing, implementing, and supporting integrations using RESTful APIs and EDI (ANSI X12, EDIFACT)LicenseValid Local Driver’s License and Valid Passport.Travel10% to Various Tropical LocationsPhysicalOffice Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling.LanguageEnglishOther InformationSkills, Knowledge and AbilitiesSkills in designing and supporting integrations via RESTful APIs and EDI  Skills in data transformation with XML/XSLT/JSON  Skills in monitoring and troubleshooting end-to-end data flows  Skills in producing clear integration documentation and onboarding materials  Knowledge of logistics and supply-chain data exchanges (shipping, inventory, tracking)  Knowledge of integration patterns  Knowledge of partner onboarding process  Knowledge of regulatory touchpoints  Ability to serve as a customer-facing technical liaison  Ability to translate business workflows into integration specifications to ensure reliability, security, data accuracy  Ability to collaborate across Business Analysts, customers, and systems teams to deliver scalable solutions.  View Job Descriptions StatusApproved

Cargo Handling Specialist – Nightshift

JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers.  Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance.  Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements.  Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies.  Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway.  Operates a forklift as part of the receiving, stripping, or putaway processes.  Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a.  Verifying and documenting the count.b.  Ensuring that cargo matches description on the carrier’s freight billc.  Verifying and documenting cargo condition.d.  Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e.  Checks for proper hazardous material documents.f.   Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets.  Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into  containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.

Service Desk Engineer – Nightshift

Job SummaryOperate, maintain and coordinate an Information Technology Service Desk that provides internal customers with a single point of contact for technical problems. Initiates access to IT provided services, the resolution of IT related problems, inquiries into the status of work in progress, and helps define and coordinate the information systems related training needs of users.Supports company personnel in utilizing endpoint computer equipment, software, and peripherals, such as a PC, laptops, or printers. Provides support for Office Systems and applications. Maintains supporting documentation.Job ScopeSupervisory Responsibilities Budgetary ResponsibilitiesNoNoPrincipal Duties and ResponsibilitiesAcquires and maintains knowledge and skills required to support all designated software products employed by Tropical Shipping, working knowledge of all computing platforms and networks installed, and familiarity with business processes using them.Responsible for taking incoming telephone and/or email inquiries, troubleshooting and diagnosing hardware, software, applications and network problems.Ensures Service Desk requests are logged, tracked, and followed up with in an appropriate manner, resolved or scheduled for resolution by appropriate IT technical staff in a timely manner. Record and document issues and resolutions with the Helpdesk ticketing application.Assists users with the completion of service requests, reporting production incidents, and with any IT related questions and inquiries they may have.Provides support to users remotely or in person. Prepares system documentation.Sets up and installs endpoint computers, printers, scanners, and other peripherals, upgrading firmware, software, and outdated hardware systems as needed.Maintains inventory of hardware, software, and peripherals. Create records of repairs and fixes.Ensures compliance with corporate guidelines for the use and operation of endpoint systems.Maintains system security and data privacy and protection.Performs other duties as assigned.10 ItemsMinimum Education, Certification, Experience and Physical RequirementsEducation and experience minimums can be substituted with any equivalent combination of training and experienceEducationHigh School Diploma or equivalent.ExperienceThree years PC application support with Service Desk or similar technical customer service background.LicenseValid Local Driver’s License and Valid Passport.Travel15% travel to both domestic and international Tropical locations.PhysicalManual dexterity to perform repetitive motion tasks on computer.Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.Ability to frequently twist, bend, read, squat, kneel and climb heights up to 15 feet, occasionally must lift and carry up to 50 lbs. LanguageEnglishSkills, Knowledge and AbilitiesSkills in analytical thinking and problem solving.Skills in oral and written communication.Skills in reading comprehension.Skills in planning and organizing.Skills in follow-up.Skills in keyboard operations.Skills in computer data entry.Skills in interpersonal relations.Skills in technological research, analysis, and problem-solving.Skills in Microsoft Office products.Knowledge of Windows operating systems environment.Knowledge of computer and telecommunications functionality and operation.Knowledge of IT industry standards.Knowledge of cybersecurity practices. Ability to work independently.Ability to work under deadline pressure and perform tasks as required.Ability to work on multiple assignments.Ability to set priorities, schedule work and work a flexible schedule.Ability to use a personal computer.Ability to work extended hours if required.Ability to work closely with others.Ability to perform tasks with minimum supervision.Ability to perform tasks requiring physical effort. Ability to communicate well both verbally and in writing.Ability to pay attention to detail.Ability to type 30 WPM.26 Items

Senior Accountant – Trinidad

JOB SUMMARY Responsible for performing all accounting functions necessary to prepare required monthly financial reports, analysis, and reconciliations.  Co-ordination of external and internal audits.  Supervision of AP function and clerk.  Maintenance of financial records, filing statutory and tax returns, petty cash fund. EDUCATION: Bachelor’s Degree in Accounting or degree in a related fieldEXPERIENCE: Three years experience in Accounting in a shipping environment.LICENSE: Valid Local Driver’s license.  Valid Passport.TRAVEL: 5% travel to other tropical locations

Software Developer

Job SummaryDesigns, builds, and supports reliable software solutions across Delphi, .NET, Python, and AI/ML. Partners with cross-functional teams and stakeholders with diverse perspectives to translate real-world needs into accessible, maintainable applications. Contributes to a healthy engineering culture through clear communication, knowledge sharing, and respectful collaboration.Supervisory ResponsibilitiesN/ABudgetary ResponsibilitiesN/AJob ScopeDelivers full-stack improvements and platform modernization for desktop, web, services, and mobile prioritizing usability, performance, security, and accessibility. Works iteratively with business analysts, and operations to plan and ship value, document decisions, and incorporate feedback. Supports best practices (e.g., code reviews, clear documentation, and knowledge sharing) so teammates of varying skills can succeed.Principal Duties and ResponsibilitiesMaintains and enhances systems built in Delphi (COM+), .NET, HTML, CSS, latest JavaScript frameworks like React, Angular.  Develops new features and applications using Python and AI, leveraging modern frameworks where appropriate.  Integrates AI/ML solutions into existing platforms to improve automation, analytics, or decision-making.  Designs and builds AI solutions end to end—problem framing, data preparation, model training/evaluation, and deployment including OCR/document-understanding pipelines (e.g., OpenCV, AWS, Google Document AI, Azure Computer Vision)  Collaborates with cross-functional teams to define software requirements and solutions.  Assists in modernizing legacy systems through refactoring, re-platforming, or service-based design.  Develops mobile applications (iOS and Android) or contribute to mobile features as needed.  Troubleshoots and resolves complex software issues across platforms.  QualificationsEducation (Minimum)Bachelor’s degree in computer science/engineering or in a related field.Experience (custom)Three Years Professional experience developing applications with Delphi and .NET (C#/ASP.NET); acting as a technical liaison with customers and internal teams to define and deliver integration solutions for logistics workflows , and  AI-assisted development (“vibe programming”) to translate requirements into code and tests.LicenseValid local driver’s license.Travel10% to Various Tropical LocationsPhysicalOffice Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.LanguageEnglishOther InformationSkills, Knowledge and AbilitiesSkills in OOP and design patterns  Skills in Full Stack Development  Skills in Web UI development with HTML  Skills in CSS  Skills in latest JavaScript frameworks like React, Angular  Skills in Cross-platform mobile app development with Xamarin/.NET MAUI and React Native including native module integrations, performance tuning, and App Store/Play Store delivery.  Skills in Python for automation, data processing, and integration; familiarity with AI/ML concepts and tools.  Skills in SQL and general understanding of relational data modeling and performance tuning  Skills in Written and verbal communication to collaborate cross functionally  Knowledge of Delphi and .NET (C#, ASP.NET Core)  Knowledge of logistics and supply-chain data flows (shipping, inventory, tracking)  Abillity to translate business workflows into integration specifications  Ability to ensure reliability, security, and data accuracy  Ability to collaborate across Business Analysts, customers, and systems teams to deliver scalable solutions.  View Job Descriptions StatusApproved

Shipside Checker – St. Thomas

JOB SUMMARY Check and record containers and equipment being loaded or discharged from vessels.EDUCATION: High School Diploma or equivalent.EXPERIENCE: One year experience in related field required including experience in fork-lift operations and fork-lift certification.LICENSE: Valid Local Driver’s License.TRAVEL: N/A

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