This position is responsible for the loading, unloading and driving of diesel-powered trucks to transport heavy and oversized loads.
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JOB SUMMARY Responsible for dispatching and receiving containers, computer data entry of equipment activity, releasing vehicles to customers, printing load list and manifest for general distribution, in addition to calculating and printing demurrage invoices. EDUCATION: High School Diploma or equivalent EXPERIENCE: Six months to one year experience in a related field. Computer experience required. LICENSE: Valid Local Driver’s License. TRAVEL: N/APRINCIPAL DUTIES AND RESPONSIBILITIES 1. Dispatch loaded containers based on documents presented by truckers or consignee and inspect equipment for damages; where applicable note on EIR and fill out damage report. Verify container seal number and refrigerated container temperature. 2. Distribute on a daily basis Gate Activity Report to Outbound Freight Coordinator. 3. Inspect and release to customers vehicles, boats, office trailers; fill out Claim Report log and submit to Claims Department. Advise customer of procedures for filing claim. 4. Input data into computer on a timely and accurate basis gate activity reports, ship’s checker report, in addition to all other equipment activity reports received from the various Eastern Caribbean islands. 5. Print on a timely basis vessel loadlist and manifest and distribute same to Traffic Department for photocopying and general distribution. 6. Calculate, print and mail out demurrage invoices. 7. Conduct and reconcile monthly equipment inventory. Reconcile month-end inventory received from Eastern Caribbean islands and report discrepancies to Equipment Control Supervisor. 8. File equipment interchange receipts and maintain vessel or voyage folders. 9. Calculate weekly TEUs by vessel or voyage for Accounting Department. 10. Perform all other duties as assigned.
OB SUMMARY Check, stores and loads out trailer-load freight. Deliver customer cargo. Clean warehouse. EDUCATION: High School Diploma or equivalent EXPERIENCE: N/A LICENSE: Valid Local Driver’s License. TRAVEL: N/APrincipal Duties and Responsibilities:Counts, cubes, places on pallets and stores freight. Records on checkers tally.• Notes on tally when hazardous materials are received.• Tags freight according to marks/ports.• Operates fork-lift to load and unload freight.• Loads containers with cleared freight, making sure no additional discrepancies exist.• Performs preventative maintenance on fork-lift.• Checks and cleans equipment and warehouse/work area.• Deliver customer cargo.• Prepare trailer manifest for outbound cars.• Performs all other duties as requested.
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies Supervisor / Crew Leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels, according to cargo marks and paperwork, and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system. PRINCIPAL DUTIES AND RESPONSIBILITIES1. Inspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.2. Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.3. Measures cargo and enters information into the warehouse management system or on hand tally.4. Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.5. Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.6. Applies labels to each handling unit, in accordance with company procedures.7. Exhibits good customer service skills in communicating with customers, truckers, and vendors.8. Performs and documents pre-shift forklift inspection.9. Operates a forklift to unload delivery trucks and containers.10. Assists in stripping cargo as needed.11. Transfers large shipments from delivery truck directly into containers.12. Keeps work area clean and free of all safety hazards at all times.13. Performs all other assigned duties as requested.EDUCATION: High School Diploma or equivalent.EXPERIENCE: Six(6) months Tropical warehouse experience.OSHA Certified in forklift operation.LICENSE: Valid State of Florida Drivers LicenseTRAVEL: NonePHYSICAL: Ability to frequently twist, bend, reach, squat, climb, push/pull 50-100 pounds.Ability to twist and rotate upper body, lift and carry 60 pounds.Ability to remain standing for prolonged periods of time.Ability to work in a non climate-controlled warehouse environment.LANGUAGE: English
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. PRINCIPAL DUTIES AND RESPONSIBILITIES-Provides rate quotes to prospective customers either via phone or email on all cargotypes(LCL/FCL/BB) to all destinations. Follows up with email or fax confirmation to customer.Provides sales leads as appropriate.-Creates bookings ensuring that all required inland logistics are complete and allow for accurate cargomovement and routing. Provides booking confirmations via fax or email to ensure customer knowsbooking particulars.-Answers customer general inquiry questions, ie. Shipment tracking, explaining services, confirmingreceipt of cargo, billing inquiries, etc.-Makes requested changes to bookings, following up with operating departments to ensure change isunderstood and has been received.-Logs and works toward resolution of customer issues and complaints. Informs supervisor whencomplaint is not resolvable at employee level. Records all information in SIRS Incident tab on JobScreen.-Provides document copies for customers as requested. Typically requested documents include billsof lading, invoices, and other export documents. Creates FCN request to correct billing errors when complaint is received from customer.-Proactively calls customers for pick ups or takes calls for pickups from customers. Transmitsinformation to appropriate operating groups for actions.-Follows up with customers to ensure the customer is satisfied after having experienced a service issue or failure.-Explains company services to new customers. Presents information in a logical fashion 10. and providesinformation proactively.-Interviews new customers to identify customer preferences and establishes customer profile andpartner file.-Performs all other related duties as requested.EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
Responsible for shipment verification process from tally receipt until cargo is cleared to load. Maintains successive customer contact to expedite cargo movement from clear to load status, ensuring appropriate export documents have been received and verified.No budgetary or supervisory responsibilities.1. Retrieves tally or invoice in order of receipt from incoming bin to perform shipment verification process. Reviews tally to determine if all documents required to prepare cargo for shipment are received.2. Follows up with appropriate parties (i.e., shippers, consignees, or freight forwarders) regarding incomplete documentation to obtain information and process the necessary paperwork required for export shipments.3. Prepares bonds, when necessary, to expedite shipment.4. Contacts customers to resolve any discrepancies identified in shipment verification process.5. Makes appropriate changes to the tally and records information regarding changes in the Traffic database system.6. Coordinates any changes in the cargo destination with Operations for restickering of the freight.7. Performs other duties a requested.EDUCATION: High School Diploma or equivalent.EXPERIENCE: Two years experience in office/clerical operations. Ability to type 30 WPM.LICENSE: Valid Canadian Driver’s LicenseTRAVEL: N/APHYSICAL: Office environment. Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 of day.LANGUAGE: English
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