Full Time Jobs

Customer Serv Representative- Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English

Traffic Manager

JOB SUMMARY Directs, motivates, trains and supervises the daily work activities of Traffic personnel performing shipment verification processes.  Ensures compliance with legal requirements including Federal Maritime Commission (FMC) rules.  Administers resources and information exchange for Less than Container Load (LCL) shipments, including:  Ocean, Air, Satellite and Interline cargo moving through the Terminal in a timely and cost-effective manner while achieving a high level of customer and employee satisfaction.  Oversees customer contact to expedite cargo movement.EDUCATION: Associate Degree in Business or in a related field.EXPERIENCE: Minimum three years experience in the transportation industry, including a minimum of 6 months management or supervisory experience.LICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: Local U.S. travel – 5% annually.  International travel – 1 to 2 times per year to port locations.

Truck Driver Trainer

Job SummaryResponsible for training, mentoring, and developing both current and new truck drivers to ensure they are fully equipped with the skills, knowledge, and safety practices required for a successful career in the transportation industry. Key resource the guide trainees through on-the-job training, providing feedback, support, and assessment to ensure their success in the role.Job ScopeSupervisory Responsibilities Budgetary ResponsibilitiesNoNoPrincipal Duties and ResponsibilitiesConducts on-the-job TrainingTeaches new drivers how to safely operate and maintain their trucks, including safe driving practices, navigation and vehicle maintenance proceduresProvides feedback by regularly evaluating performance and identifying areas of strengths and opportunities for improvementEnsures trainees understand and comply with safety regulations, including proper handling of cargo, maintaining legal driving hours, and ensuring the truck’s safety systems are functioning correctlyTracks trainees’ progress and performance using established criteriaOffers ongoing assessments to determine readiness for certification or solo drivingActs as a mentor and provide emotional and professional support to new drivers, offering guidance and advice to ease the transition into the roleEnsures trainees adhere to all company, federal, and state transportation regulations, and assist with record-keeping related to training progress, driver logs, and safety checksProvides or assists in classroom-based training sessions when neededOffers solutions and troubleshooting support for any technical issues, route navigation concerns, or challenges that trainees may encounter while on the roadStays up to date on industry best practices, new technologies, and safety regulationsParticipates in training programs and refresher courses to maintain professional expertiseFosters a positive work environment that emphasizes teamwork, professionalism, and respect for the company’s values and goals13 ItemsMinimum Education, Certification, Experience and Physical RequirementsEducation and experience minimums can be substituted with any equivalent combination of training and experienceEducationHigh School Diploma or equivalentExperience3 Years over-the-road driving experienceLicenseCDL Certification with no major violations in the last 5 yearsTravelTravel is required to various tropical locationsPhysicalAbility to climb in and out of truck and drive for extended periods of time. Ability to exert up to 50 lbs. of pressure to turn crank lever. Manual dexterity to perform repetitive motion tasks on computer or handheld devices. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis, Ability to withstand exposure to extreme weather conditions.LanguageEnglishSkills, Knowledge and AbilitiesKnowledge of Department of Transportation (DOT) regulations and safety standardsKnowledge of most effective training methodsAbility to apply theories into practice in the classroom and on the roadAbility to clearly communicate instructions, feedback, and safety procedures to trainees, both in writing and verballyAbility to remain patient, calm, and supportive under pressureAbility to effectively use electronic logging devices (ELDs), GPS systems, and other in-cab technologiesAbility to apply judgement and decision making skills.Ability to accurately perform detailed tasks.Ability to manage activities in multiple locations, and to manage projects that involve multiple locations.Ability to analyze and solve problems.Ability to use a personal computer.Ability to diagnose problems, make recommendations, or take action to elicit improvement.Ability to logically structure processes and procedures.Ability to manage multiple priorities.Ability to prioritize and schedule work.Ability to travel.Ability to pay attention to detail.Skills in oral and written communications, including strong skills in interpersonal communications.Skills in decision making and problem solving.Skills in customer service.Skills in conflict resolution.Skills in management including planning, organization, direction and control.Skills in facilitating formal presentations.Skills in computer operations.Skills in professionalism and dependability25 Items

Port Checker

JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experience, forklift experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A

Stevedoring Manager (St. Croix)

JOB SUMMARY Responsible for supervising loading and unloading of all vessels, maintaining ships schedule and managing resources to complete assigned duties including interfacing with Maintenance and Traffic Departments.EDUCATION: High School Diploma or equivalent.EXPERIENCE: One to three years experience in the stevedoring field.LICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: 10% travel to both domestic and international Tropical locations.

Sales Representative (St. Thomas)

JOB SUMMARY Responsible for servicing and maintaining existing customer base and identifying profitable opportunities for new business. Evaluates customer’s needs and makes recommendations to ensure premium pricing and enhancement of bottom line profit.  Requires selling skills to enhance the customer’s supply chain effectiveness with convenient and reliable transportation solutions and strives to exceed yearly budgetary targets.EDUCATION: Bachelor’s Degree in Business Administration, Marketing or in a related fieldEXPERIENCE: Three years direct sales experience.  Two years transportation industry experience.LICENSE: Valid Local Driver’s License and valid PassportTRAVEL: Constant travel to customer base and 20% travel to other Tropical locations

Port Material Expeditor (St. Thomas)

JOB SUMMARY Responsible for ensuring all parts and materials are purchased as the best value added solution for equipment maintenance.  Ensures  accurate and timely assignment of parts for maximum performance of the maintenance shops.  Administers parts and inventory to ensure efficient quantity levels and organization of parts inventory.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in mechanical parts procurement.LICENSE: Valid Local Driver’s License.  Valid PassportTRAVEL: 5% travel to other Tropical Shipping locations as required.

Dispatcher – Trucking

JOB SUMMARY Oversees, schedules, monitors, and prioritizes Owner Operator trucking activities according to booking, vessel departure, and service standards.  Maintains controls over equipment utilization, customer satisfaction, and adherence to tight time frames.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in dispatching.LICENSE: Valid Local Driver’s License.TRAVEL: N/A

Terminal Manager – Nassau

Responsible for managing all processes and procedures related to vessel, terminal, equipment control operations and equipment maintenance. Manages freight handling equipment and coordinates facilities maintenance.Manages all processes and procedures related to vessel operations including stevedoring and port activities.Manages port terminal operations including interchange and yard activities.Manages freight equipment operations including inventory and equipment control activities.Manages freight handling equipment functions, including operation, maintenance and operations scheduling activities.Managers warehouse and freight distribution operations.Communicates data and information on operational issues to administrative and sales personnel as required to support customer service requirements.Develops and maintains safety procedures for operations personnel to ensue a safe environment.  Schedules departmental safety meetings and training sessions.  Coordinates maintenance of building and grounds as necessary.Performs all other related duties as requested.EDUCATION: Bachelor’s Degree in Business Management or in a related fieldEXPERIENCE: Five years experience in port operations managementLICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: 10% travel to other Tropical locationsPHYSICAL: Manual dexterity to perform repetitive motion tasks on computer.  Must be able to stand and walk for extended periods of time up to 8 hours per day.  Mobility required to oversee operations activities and to perform inspection duties.  Ability to frequently twist, bend, read, squat, kneel and climb heights up to 15 feet,  occasionally must lift and carry up to 80 lbs.  Able to withstand occasional exposure to extreme weather conditions.  Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) LANGUAGE: English

Port Utility Person

JOB SUMMARY Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed.PRINCIPAL DUTIES AND RESPONSIBILITIES-Pressure washes and/or sweeps out shipping containers and equipment as required using machinery provided.-Checks equipment, ensuring an adequate water supply, oil level, fuel tank and storage tanks levels and all working properly.-Inspects surfaces after washing to ensure it is clear of any food, dirt, and debris.-Notifies manager and lead personnel of unusual and/or excessive damages.-Follows all safety protocols to prevent damage or injury.–Treats rusted areas on equipment, applies aluminum cleaner and/or disinfectant as applicable.-Performs minor container repairs as needed.-Cleans and washes equipment daily.-Cleans and/or pumps out wash areas/pads routinely.-Cleans and maintains the shop, washout and pre-trip areas and their surrounding areas.-Operates forklifts and jockey truck as necessary, to allow constant flow of containers through the yard.-Performs all other assigned duties.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months of experience in cleaning, painting and pressure washing.LICENSE: Valid local driver’s license. Certified to operate fork-lifts and jockey trucks or ability to obtain certifications within six months of hire.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld devices.  Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis.  Able to withstand exposure to extreme weather conditions as exposed to outside elements during the daily workday.LANGUAGE: English

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