JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A
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JOB SUMMARY Responsible for ensuring the highest level of service is delivered to assigned accounts. Provides interactive and pro-active communication and information to accounts, ensuring customer is aware of all important information relative to their shipments. Books cargo and follows up on service delivery within the organization to ensure seamless service. Follows up as required to manage delivery processes affecting shipments. Serves as primary contact for Account Representatives regarding customer issues, difficult bookings due to equipment required, out of gage, types of cargo, and types of transportation needed. Provides training and updating on processes and process changes.EDUCATION: Associate Degree in Business Management or in a related fieldEXPERIENCE: Five years experience in the delivery of customer service with a least 6 months preparing documentation and 12 month in customer service.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
JOB SUMMARY Responsible for obtaining all documentation from Customers or Freight Forwarders to ensure the timely movement of cargo from pick up through vessel loading. Reviews all documents for compliance to all applicable governmental regulations. Enters documentation into TLink and updates Customer and shipment information as required. PRINCIPAL DUTIES AND RESPONSIBILITIESUpdates all Job and Partner information and consolidations in TLink. Scans documents, monitors workplans and performs processes to meet cut-off deadlines.Identifies all necessary documentation required for export of cargo. Contacts Customers or Freight Forwarders regarding missing or incorrect paperwork.Reviews documents to meet requirements of US Customs and other government agencies export regulations. Reviews and files EEIs with US Census.Contacts Customers to arrange pick up of containers from shipper/suppliers or assist with any logistical needs in conjunction with Dispatch and Control Center. Updates TLink as required.Reviews jobs for CTL/CTS status changes and liaises with Control Center.Advises Customers on Tropical services such as National Pick Up, Intermodal, and Insurance and provides terms and rates. Quotes’ rates on prepaid shipments.Consolidates cargo as requested by Customer in accordance with consolidation agreements and guidelines.Monitor workplans to assist with re-booking cargo when rolling jobs, follows up on freight payments by sending invoices and placing phone calls.Applies payments of freight charges to Carrier Release.Assists Ports with inquiries on cargo status and tracking.Performs all other related duties as assigned. EDUCATION: High School Diploma or equivalentEXPERIENCE: One to Three years of related experience.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
JOB SUMMARY Checks in and loads out trailer loads, Flatbeds, Rail Equipment,Autos, Large machinery, Construction Vehicles, Boats, Lumber, Building Materials and ISO Tanks. Maintains a professional attitude and relationship with customers, common carriers, U.S. Customs, and U.S.D.A.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months warehouse operations experienceLICENSE: Valid Local Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Administers, configures, implements, supports, and troubleshoots systems and applications related to servers, applications, disaster recovery, cyber security and network. Reviews, evaluates, recommends, implements, and maintains operating systems, servers, storage and networking hardware and software and cloud technologies.PRINCIPAL DUTIES AND RESPONSIBILITIESMaintains a knowledge base of current and developing server, network, cloud and security technologies. Assists staff members with research pertaining to the components that comprise the client/server network. Designs, develops, installs, configures, maintains, and troubleshoots the physical and virtual server infrastructure including disaster recovery, high availability and load balancing solutions. Designs and implements configurations and topologies to achieve peak system performance.Coordinates the implementation and setup of new client/server networks. Performs a site survey to assess the physical aspects involved in designing a new client/server network. Maintains systems at serviceable levels, coordinating or performing regular software and firmware upgrades.Troubleshoots, diagnoses, and resolves server connectivity and performance issues; monitors, analyzes, and manages network infrastructure traffic and other conditions to achieve optimal performance and uptime; analyzes systems to minimize network infrastructure congestion.Designs, develops, install, configures, maintains, and troubleshoots SANs (Storage Area Networks), including HBAs (Host Bus Adapters), network storage connectivity, and works with storage vendor on SAN installation, upgrades and troubleshooting of problems.Ensures systems and data are secure, backed up and recoverable as needed to meet corporate recovery time objective (RTO). Monitors and enforces enterprise network security policies and guidelines and remote access standards; monitors for network intrusions and security breaches and performs remediation activities; researches and recommends security enhancements. Trains team members and operational staff members in subjects relating to the management and operation of the client/server network. Evaluates alternative techniques, products, and procedures for potential inclusion in IS (Information Systems) strategic plans; produces and presents professional written recommendations based on these evaluations.Provides project management resources as required in the roll-out and delivery of the Network. Creates and maintains the appropriate technical and operational documentation.Performs all other duties as assigned.EDUCATION: Associates Degree in Computer Science or Systems & Network Administration or a related technical course of study. MCSE or MS Windows Server Hybrid Admin highly desirable.EXPERIENCE: Five years of client/server networking and LAN configuration, installation, and troubleshooting with advanced skills in Windows Server, Active Directory, VMWare and/or Citrix required.LICENSE: Valid driver’s license and valid Passport. TRAVEL: 10% travel to other Tropical locations.PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) Occasionally exposed to outside elements. Ability to lift 50 pounds on a regular basis. LANGUAGE: English
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.PRINCIPAL DUTIES AND RESPONSIBILITIES-Provides Port Equipment Operator Lead with required guidance for safe and proper crane operation using approved hand signals. -Ensures deck gear is set up according to stowage plan. Coordinates with Port Equipment Operator Lead, and vessel personnel to ensure proper placement of containers on ship. -Inspects and sweeps containers as needed for damage and/or cleanliness and directs Port Equipment Operator II as to where they are to be staged via radio communications.-Assists in rigging of special lifts both ashore and aboard vessels.-Operates 10 ton fork-lift to move containers and other cargo.–Maintains certification and proficiency in fork-lift operation.Performs shipside support for handling lines and setting gangways.-Assists Port Equipment Operator Lead with routine maintenance inspection. Also assists Heavy Equipment Mechanics, Port Equipment Operator and Port Equipment Operator Lead with crane maintenance.-Inspects and cleans shipside work area to ensure safe environment and properly maintained rigging gear.-Monitors work areas on-board vessels to ensure personal safety.-Retrieves, loads and braces vehicles into containers for export shipment.-Drives and operates equipment, machinery and automobiles into hold or deck of ships.-Prepares support equipment check sheets daily and submits weekly. -Cross trains on crane team application on handheld computers.-Empties garbage cans in port seawalls and assists during spill clean ups.-Performs all other duties as assigned.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A
JOB SUMMARYPerforms preventative maintenance on support and freight moving equipment as well as repairs to same.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Performs preventative maintenance on all 1. Fleet Equipment.2. Performs major and minor repairs to Fleet Equipment as needed.3. Troubleshoots electrical, hydraulic, pneumatic, and mechanical failures on equipment as required.4. Researches parts needed for repairs on equipment by using parts manuals and supply books.5. Rebuilds engines, transmissions and their components as necessary.6. Makes service calls to various Tropical departments both domestic and international to facilitateequipment repairs as required.7. Remains on standby duty whenever a ship is being loaded after hours and on weekends. Fuelsequipment in the absence of the Fueler.8. Fills out work orders after every job. Orders parts required to conduct repair and maintenance andfollow-up. Coordinates with the effected departments equipment repairs and services.9. Makes quality fabrications as needed.10. Keeps work area clean.11. Participates in training seminars and work shops when necessary.Tropical Shipping Job Description JD# 00 – 110 Created: 02/1989 Last Edited: 07/13/20052Performs all other 12. duties as required.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma and vocational technological graduate withcertificate in Equipment maintenance and repairEXPERIENCE: Five years experience in heavy equipment repair, maintenance andoperation.LICENSE: Valid Local Driver’s License – Commercial Class B with HAZMAT andTanker endorsement and Valid Passport. Certificates in Hydraulics,pneumatics, electrical and mechanical.TRAVEL: 10% Travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks oncomputer or handheld. Ability to frequently twist, bend, reach, squat,kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry atleast 80 pounds on a daily basis. Able to withstand constant exposure toextreme weather conditions. Ability to travel in various modes oftransportation (e.g. automobile, airplane, train etc.) Occasionallyexposed to outside elements during the course of traveling.LANGUAGE: English(Education and experience minimums can be substituted with any equivalent combination of trainingand experience)
Job SummaryResponsible for training, mentoring, and developing both current and new truck drivers to ensure they are fully equipped with the skills, knowledge, and safety practices required for a successful career in the transportation industry. Key resource the guide trainees through on-the-job training, providing feedback, support, and assessment to ensure their success in the role.Job ScopeSupervisory Responsibilities Budgetary ResponsibilitiesNoNoPrincipal Duties and ResponsibilitiesConducts on-the-job TrainingTeaches new drivers how to safely operate and maintain their trucks, including safe driving practices, navigation and vehicle maintenance proceduresProvides feedback by regularly evaluating performance and identifying areas of strengths and opportunities for improvementEnsures trainees understand and comply with safety regulations, including proper handling of cargo, maintaining legal driving hours, and ensuring the truck’s safety systems are functioning correctlyTracks trainees’ progress and performance using established criteriaOffers ongoing assessments to determine readiness for certification or solo drivingActs as a mentor and provide emotional and professional support to new drivers, offering guidance and advice to ease the transition into the roleEnsures trainees adhere to all company, federal, and state transportation regulations, and assist with record-keeping related to training progress, driver logs, and safety checksProvides or assists in classroom-based training sessions when neededOffers solutions and troubleshooting support for any technical issues, route navigation concerns, or challenges that trainees may encounter while on the roadStays up to date on industry best practices, new technologies, and safety regulationsParticipates in training programs and refresher courses to maintain professional expertiseFosters a positive work environment that emphasizes teamwork, professionalism, and respect for the company’s values and goals13 ItemsMinimum Education, Certification, Experience and Physical RequirementsEducation and experience minimums can be substituted with any equivalent combination of training and experienceEducationHigh School Diploma or equivalentExperience3 Years over-the-road driving experienceLicenseCDL Certification with no major violations in the last 5 yearsTravelTravel is required to various tropical locationsPhysicalAbility to climb in and out of truck and drive for extended periods of time. Ability to exert up to 50 lbs. of pressure to turn crank lever. Manual dexterity to perform repetitive motion tasks on computer or handheld devices. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis, Ability to withstand exposure to extreme weather conditions.LanguageEnglishSkills, Knowledge and AbilitiesKnowledge of Department of Transportation (DOT) regulations and safety standardsKnowledge of most effective training methodsAbility to apply theories into practice in the classroom and on the roadAbility to clearly communicate instructions, feedback, and safety procedures to trainees, both in writing and verballyAbility to remain patient, calm, and supportive under pressureAbility to effectively use electronic logging devices (ELDs), GPS systems, and other in-cab technologiesAbility to apply judgement and decision making skills.Ability to accurately perform detailed tasks.Ability to manage activities in multiple locations, and to manage projects that involve multiple locations.Ability to analyze and solve problems.Ability to use a personal computer.Ability to diagnose problems, make recommendations, or take action to elicit improvement.Ability to logically structure processes and procedures.Ability to manage multiple priorities.Ability to prioritize and schedule work.Ability to travel.Ability to pay attention to detail.Skills in oral and written communications, including strong skills in interpersonal communications.Skills in decision making and problem solving.Skills in customer service.Skills in conflict resolution.Skills in management including planning, organization, direction and control.Skills in facilitating formal presentations.Skills in computer operations.Skills in professionalism and dependability25 Items
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