JOB SUMMARY The Loss Adjuster is responsible for investigating, evaluating, negotiating, and settling marine cargo insurance claims. This role involves assessing the cause and extent of loss or damage to goods in transit, determining liability, and ensuring fair and timely resolution of claims in accordance with policy terms.Key ResponsibilitiesInvestigates cargo claims involving damage or loss during transport by sea, air, or land.Gathers and analyzes relevant documentation, including shipping records, bills of lading, inspection reports, and photographs.Investigates incidents thoroughly, analyzes physical evidence, and determines the root causes of loss.Conducts interviews with clients, carriers, freight forwarders, and other stakeholders to determine cause and liability.Documents damage, losses, and costs involved meticulously.Prepares detailed claim reports with findings, conclusions, and recommendations.Negotiates settlements in a fair and cost-effective manner.Collaborates with legal, underwriting, and risk management teams as needed.Maintains accurate and up-to-date claim files and records.Ensures compliance with company policies, insurance regulations, and international shipping laws.Provides expert advice to clients on loss prevention and risk mitigation strategies.Analyzes and prepares claim statistics for loss reporting and to determine underwriting profitability.Maintains good relationships with clients, explains complex technical details in a way that is understandable.Handles multiple cases simultaneously, prioritize tasks, and ensure that claims are processed in a timely manner. Manages multiple tasks and deadlines effectively Proficiency and experience with Microsoft Office Suite (e.g. Word, Excel).EDUCATION: Associates Degree in Business Administration or in a related fieldEXPERIENCE: One year experience in the insurance and/or transportation industry.LICENSE: 6-20 Accredited Claims Adjuster License. Valid Local Driver’s License. Valid PassportTRAVEL: 10% Travel to other Tropical locations.
Jobs In Riviera Beach, Florida
JOB SUMMARY The Claims Coordinator is responsible for managing the administrative functions related to insurance claims for Seven Seas Insurance. This role ensures accurate input and updating of claim information, maintains organized filing systems, and oversees the processing and filing of payments. The Claims Coordinator supports the claims team to ensure timely and accurate handling of documentation and communications.Key ResponsibilitiesEnter and update claim information accurately in internal systems.Assist with document collection, follow-up, and correspondence related to claims.Organize and maintain both physical and digital claim files in accordance with company policies and compliance requirements.Prepare documents and checks for mailing and shipping in a timely manner. File and track incoming and outgoing checks related to claim payments and reimbursements.Collaborate with other departments (e.g., accounting, customer service) to ensure claim processing accuracy.Respond to internal and external inquiries regarding claim status or documentation.Support audits and reviews by providing requested claim documentation and file histories.Ensure data privacy and confidentiality standards are maintained.Run weekly reports and update files when needed.Generate claims reports for client and management review.Perform all other related duties as requested. EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months to one year general clerical experienceLICENSE: Valid Local Driver’s LicenseTRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: English
JOB SUMMARY Receives deliveries from suppliers and stockrooms. Prepares packages and documentation for export of goods to Tropical’s international locations. Responsible for movement and control of inventory assigned to the various Tropical Shipping stocking locations. Responsible for processing orders and shipments for various domestic offices.EDUCATION: High School Diploma or equivalentEXPERIENCE: Two years in warehouse shipping and receiving.LICENSE: Valid Local Driver’s License and Valid Passport.TRAVEL: 5% Travel to various Tropical locations.
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed. PRINCIPAL DUTIES AND RESPONSIBILITIESPressure washes and/or sweeps out shipping containers and equipment as required using machinery provided.Checks equipment, ensuring an adequate water supply, oil level, fuel tank and storage tanks levels and all working properly.Inspects surfaces after washing to ensure it is clear of any food, dirt, and debris.Notifies manager and lead personnel of unusual and/or excessive damages.Follows all safety protocols to prevent damage or injury.Treats rusted areas on equipment, applies aluminum cleaner and/or disinfectant as applicable.Performs minor container repairs as needed.Cleans and washes equipment daily.Cleans and/or pumps out wash areas/pads routinely.Cleans and maintains the shop, washout and pre-trip areas and their surrounding areas.Operates forklifts and jockey truck as necessary, to allow constant flow of containers through the yard.Performs all other assigned duties.
JOB SUMMARY Administers, configures, implements, supports, and troubleshoots systems and applications related to servers, applications, disaster recovery, cyber security and network. Reviews, evaluates, recommends, implements, and maintains operating systems, servers, storage and networking hardware and software and cloud technologies.PRINCIPAL DUTIES AND RESPONSIBILITIESMaintains a knowledge base of current and developing server, network, cloud and security technologies. Assists staff members with research pertaining to the components that comprise the client/server network. Designs, develops, installs, configures, maintains, and troubleshoots the physical and virtual server infrastructure including disaster recovery, high availability and load balancing solutions. Designs and implements configurations and topologies to achieve peak system performance.Coordinates the implementation and setup of new client/server networks. Performs a site survey to assess the physical aspects involved in designing a new client/server network. Maintains systems at serviceable levels, coordinating or performing regular software and firmware upgrades.Troubleshoots, diagnoses, and resolves server connectivity and performance issues; monitors, analyzes, and manages network infrastructure traffic and other conditions to achieve optimal performance and uptime; analyzes systems to minimize network infrastructure congestion.Designs, develops, install, configures, maintains, and troubleshoots SANs (Storage Area Networks), including HBAs (Host Bus Adapters), network storage connectivity, and works with storage vendor on SAN installation, upgrades and troubleshooting of problems.Ensures systems and data are secure, backed up and recoverable as needed to meet corporate recovery time objective (RTO). Monitors and enforces enterprise network security policies and guidelines and remote access standards; monitors for network intrusions and security breaches and performs remediation activities; researches and recommends security enhancements. Trains team members and operational staff members in subjects relating to the management and operation of the client/server network. Evaluates alternative techniques, products, and procedures for potential inclusion in IS (Information Systems) strategic plans; produces and presents professional written recommendations based on these evaluations.Provides project management resources as required in the roll-out and delivery of the Network. Creates and maintains the appropriate technical and operational documentation.Performs all other duties as assigned.EDUCATION: Associates Degree in Computer Science or Systems & Network Administration or a related technical course of study. MCSE or MS Windows Server Hybrid Admin highly desirable.EXPERIENCE: Five years of client/server networking and LAN configuration, installation, and troubleshooting with advanced skills in Windows Server, Active Directory, VMWare and/or Citrix required.LICENSE: Valid driver’s license and valid Passport. TRAVEL: 10% travel to other Tropical locations.PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) Occasionally exposed to outside elements. Ability to lift 50 pounds on a regular basis. LANGUAGE: English
JOB SUMMARY Responsible for ensuring the highest level of service is delivered to assigned accounts. Provides interactive and pro-active communication and information to accounts, ensuring customer is aware of all important information relative to their shipments. Books cargo and follows up on service delivery within the organization to ensure seamless service. Follows up as required to manage delivery processes affecting shipments. Serves as primary contact for Account Representatives regarding customer issues, difficult bookings due to equipment required, out of gage, types of cargo, and types of transportation needed. Provides training and updating on processes and process changes.PRINCIPAL DUTIES AND RESPONSIBILITIESPre-books cargo for assigned accounts to ensure adequate vessel space and resource allocation is available. Also books cargo and provides quotes to customers as necessary.Responds to customer inquiries re: cargo location, equipment availability and any and all company services.Contacts customer and reviews cargo movement scheduled. Identifies any variances and adjusts to meet customer needs. Follows up with operations to ensure changes are well communicated and understood. Reviews documentation needs for cargo movement to meet established cut offs. Scans to Doc Register and advises Traffic.Creates and maintains detailed customer profiles to ensure account details are recorded and can be shared to allow for a superior customer service.Sends customers all requested tracking and shipment information, including all booking confirmations, sailing confirmations. Informs customers of delays or changes to expected cargo movement.Makes personal visits to customers with sales team to help identify and resolve any service issues.Provides any special reports and document copies for customers as requested.Logs and works toward resolution of customer issues and complaints. Creates FCN request to correct billing or document errors as requested by customer. Informs supervisor/manager when complaint is not resolvable at employee level. Records all information in SIRS incident tab on Job Screen.Provides coverage for inbound phone queues to maintain a 98% answer rate.Sets up new accounts to properly document customer preferences and requirements. Prepares customer account information in partner profile to allow for easy interpretation of billing information.Provides general information to customers, re: sailings, company services, rates, routings, etc.Acts as liaison between Account Representatives and Client Services Manager on departmental issues.Enters information regarding metrics information into database, including bookings, emails, phone calls, etc.Assists in training employees in best practice and procedural training. Provides side by side coaching as needed.Performs all other related duties as requested.EDUCATION: Associate Degree in Business Management or in a related fieldEXPERIENCE: Five years experience in the delivery of customer service with a least 6 months preparing documentation and 12 month in customer service.LICENSE: Valid Local Driver’s LicenseTRAVEL: NonePHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: English
Job SummaryResponsible for training, mentoring, and developing both current and new truck drivers to ensure they are fully equipped with the skills, knowledge, and safety practices required for a successful career in the transportation industry. Key resource the guide trainees through on-the-job training, providing feedback, support, and assessment to ensure their success in the role.Job ScopeSupervisory Responsibilities Budgetary ResponsibilitiesNoNoPrincipal Duties and ResponsibilitiesConducts on-the-job TrainingTeaches new drivers how to safely operate and maintain their trucks, including safe driving practices, navigation and vehicle maintenance proceduresProvides feedback by regularly evaluating performance and identifying areas of strengths and opportunities for improvementEnsures trainees understand and comply with safety regulations, including proper handling of cargo, maintaining legal driving hours, and ensuring the truck’s safety systems are functioning correctlyTracks trainees’ progress and performance using established criteriaOffers ongoing assessments to determine readiness for certification or solo drivingActs as a mentor and provide emotional and professional support to new drivers, offering guidance and advice to ease the transition into the roleEnsures trainees adhere to all company, federal, and state transportation regulations, and assist with record-keeping related to training progress, driver logs, and safety checksProvides or assists in classroom-based training sessions when neededOffers solutions and troubleshooting support for any technical issues, route navigation concerns, or challenges that trainees may encounter while on the roadStays up to date on industry best practices, new technologies, and safety regulationsParticipates in training programs and refresher courses to maintain professional expertiseFosters a positive work environment that emphasizes teamwork, professionalism, and respect for the company’s values and goals13 ItemsMinimum Education, Certification, Experience and Physical RequirementsEducation and experience minimums can be substituted with any equivalent combination of training and experienceEducationHigh School Diploma or equivalentExperience3 Years over-the-road driving experienceLicenseCDL Certification with no major violations in the last 5 yearsTravelTravel is required to various tropical locationsPhysicalAbility to climb in and out of truck and drive for extended periods of time. Ability to exert up to 50 lbs. of pressure to turn crank lever. Manual dexterity to perform repetitive motion tasks on computer or handheld devices. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis, Ability to withstand exposure to extreme weather conditions.LanguageEnglishSkills, Knowledge and AbilitiesKnowledge of Department of Transportation (DOT) regulations and safety standardsKnowledge of most effective training methodsAbility to apply theories into practice in the classroom and on the roadAbility to clearly communicate instructions, feedback, and safety procedures to trainees, both in writing and verballyAbility to remain patient, calm, and supportive under pressureAbility to effectively use electronic logging devices (ELDs), GPS systems, and other in-cab technologiesAbility to apply judgement and decision making skills.Ability to accurately perform detailed tasks.Ability to manage activities in multiple locations, and to manage projects that involve multiple locations.Ability to analyze and solve problems.Ability to use a personal computer.Ability to diagnose problems, make recommendations, or take action to elicit improvement.Ability to logically structure processes and procedures.Ability to manage multiple priorities.Ability to prioritize and schedule work.Ability to travel.Ability to pay attention to detail.Skills in oral and written communications, including strong skills in interpersonal communications.Skills in decision making and problem solving.Skills in customer service.Skills in conflict resolution.Skills in management including planning, organization, direction and control.Skills in facilitating formal presentations.Skills in computer operations.Skills in professionalism and dependability25 Items
JOB SUMMARY Inspect and accurately update status in N-4 for all equipment entering and exiting the port.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months general clerical experience, forklift experienceLICENSE: Valid State of Florida Driver’s LicenseTRAVEL: N/A
JOB SUMMARY Responsible for overall management and direction of Recruitment. Administers applicant testing, and maintains applicant tracking system. Provides counsel to management on application of policy, and resolving employee relations issues for assigned domestic locations. Serves as resource in providing advice to employees on any personnel related issues.EDUCATION: Bachelors Degree in Human Resources or related fieldEXPERIENCE: 5 years of human resources experience, and at least 3 years of experience in management.LICENSE: Valid Florida Driver’s License, Valid PassportTRAVEL: 10% local travel to other Tropical locations.
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