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Claims Manager – Seven Seas Cargo Insurance

JOB SUMMARY We are seeking an experienced and strategic Claims Manager – Marine Insurance to lead and manage the end-to-end claims process. The ideal candidate will bring 7+ years of managerial experience in marine claims, with a deep understanding of policy interpretation, litigation, recovery, and claims strategy.This is a critical leadership role focused on claims efficiency, technical accuracy, team performance, customer satisfaction, and financial control.JOB SCOPESupervises exempt positions.  Assist in the development and management of the departmental budget and financial functions of the dept. related to claims, salvage and subrogation.PRINCIPAL DUTIES AND RESPONSIBILITIES· Directs the investigation, review, evaluation, negotiation and preparation of settlements for Seven Seas Insurance claim submissions, including all Open Cargo Policies.· Coordinates mitigation with claimants and/or legal counsel to determine fair and equitable settlement.· Prepares and analyzes departmental reports.· Forecasts calculation and establish monitoring of the claims reserve accounts.· Performs quality reviews on claims in compliance with internal and external audits as well as all regulatory requirements, whether domestic or international.· Supervises and leads a team of adjusters handling claims and the department’s workflow.· Assists the President in determining viable markets and expanding to additional lines of business including but not limited to Hull, P&I and Marine Liabilities.· Coordinates with Cargo Loss Prevention to determine and eliminate “high risk areas” to aid in the prevention of claims.· Determine areas with high loss ratio and recommend directions to help lower risk exposure.· Performs all other assigned duties.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Associates Degree in Business Admnistration or in a related fieldEXPERIENCE: Seven years’ experience in Claims Management in all lines of Marine Business.LICENSE: Valid Local Driver’s License and Valid PassportTRAVEL: 5% travel to various local and international locations.PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  ability to sit 1/3 – 2/3 of day.  Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.)  Occasionally exposed to outside elements during the course of traveling.LANGUAGE: English

Cargo Handling Specialist – Nightshift

JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers.  Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance.  Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements.  Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies.  Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway.  Operates a forklift as part of the receiving, stripping, or putaway processes.  Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a.  Verifying and documenting the count.b.  Ensuring that cargo matches description on the carrier’s freight billc.  Verifying and documenting cargo condition.d.  Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e.  Checks for proper hazardous material documents.f.   Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets.  Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into  containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.

Warehouse Person I – St. Thomas

JOB SUMMARY Check, stores and loads out trailer-load freight.  Deliver customer cargo.  Clean warehouse.EDUCATION: High School Diploma or equivalentEXPERIENCE: N/ALICENSE: Valid Local Driver’s License.TRAVEL: N/A

Shipside Checker – St. Thomas

JOB SUMMARY Check and record containers and equipment being loaded or discharged from vessels.EDUCATION: High School Diploma or equivalent.EXPERIENCE: One year experience in related field required including experience in fork-lift operations and fork-lift certification.LICENSE: Valid Local Driver’s License.TRAVEL: N/A

Port Utility Person

Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed.

Licensed Asst. Engineer (Kapena)

JOB PURPOSE/SUMMARY: To oversee and maintain independently the proper and safe operation of vessel propulsion equipment and other machinery.   ESSENTIAL FUNCTIONS: Prepares, operates, maintains, and repairs vessel propulsion equipment […]

NI Casual Deckhand (Hilo)

JOB PURPOSE/SUMMARY: To perform seaman/deckhand duties and general maintenance duties as directed.   ESSENTIAL FUNCTIONS: Perform general maintenance to vessel and vessel equipment. Perform sanitary duties such as cleaning tug […]

Training Captain

The Training Captain designation is for licensed captains gaining ASD experience or vessel familiarization to qualify for check-off as an operator. Responsible for the execution of vessel assignments including, but […]

Commercial Operator

Our vision is to be the most respected energy transportation company in the Jones Act trade. Central to our vision is providing incident-free transportation services while protecting our crews, vessels, […]

TOTE Internship (Development) Program – Summer 2026

Company Description At TOTE Group, we take pride in our valued position as an industry leader in maritime shipping, shipbuilding and management, and terminal operations.  We are dedicated to serving […]

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