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JOB SUMMARY Ensures that receivables are collected in a timely manner  through verbal and written communication.  Serves as a liaison for  Sales on customer account status and activity.  Processes credit applications through to approval stage.  Corrects errors on customers’ accounts.  Processes write-offs, write-ins, reapplication of cash, adjustments, and payments.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years in Credit & Collections, Sales, Customer Service, or Documentation, preferably in the transportation industry.LICENSE: Valid Local Florida Driver’s LicenseTRAVEL: N/A

JOB SUMMARY Responsible for ensuring that the highest level of service is delivered to assigned accounts.  Provides interactive and pro-active communication and information to accounts, ensuring that the customer is readily aware of all important information relative to their shipments.  Books cargo and follows up on service delivery within the organization to ensure Tropical Shipping delivers seamless service to all accounts.  Follows up as required to manage the delivery processes affecting the shipment.EDUCATION: Associate Degree in Business Management or in a related field. (Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Five years experience in the delivery of customer service with a least 6 months preparing documentation and 12 month in customer service.LICENSE: Valid Local Driver’s LicenseTRAVEL: None