Full Time Jobs

AAC – Full Time Cargo Services Supervisor OGG

The Supervisor of Cargo will interact with all levels and departments within the company, as well as external organizations in order to supervise and or manager the daily cargo handling […]

Shipside Checker – St. Thomas

JOB SUMMARY Check and record containers and equipment being loaded or discharged from vessels.EDUCATION: High School Diploma or equivalent.EXPERIENCE: One year experience in related field required including experience in fork-lift operations and fork-lift certification.LICENSE: Valid Local Driver’s License.TRAVEL: N/A

Warehouse Person II – St.Thomas

JOB SUMMARY Checks, stores and loads out container-load freight.  Determines if freight is acceptable or should be refused.EDUCATION: High School Diploma or equivalent.EXPERIENCE: One year of experience in fork-lift, warehouse and receiving.LICENSE: Valid Local Driver’s Licence.TRAVEL: N/A

AAC Sr Maintenance Manager

The Sr. Maintenance Manager reports to the Director of Maintenance and is responsible for providing overall administration of all Line Maintenance Activities, and over site on ATO contracts; coordinates with […]

Property Loss Adjustor – Seven Seas Cargo Insurance

JOB SUMMARY The Loss Adjuster is responsible for investigating, evaluating, negotiating, and settling marine cargo insurance claims. This role involves assessing the cause and extent of loss or damage to goods in transit, determining liability, and ensuring fair and timely resolution of claims in accordance with policy terms.Key ResponsibilitiesInvestigates cargo claims involving damage or loss during transport by sea, air, or land.Gathers and analyzes relevant documentation, including shipping records, bills of lading, inspection reports, and photographs.Investigates incidents thoroughly, analyzes physical evidence, and determines the root causes of loss.Conducts interviews with clients, carriers, freight forwarders, and other stakeholders to determine cause and liability.Documents damage, losses, and costs involved meticulously.Prepares detailed claim reports with findings, conclusions, and recommendations.Negotiates settlements in a fair and cost-effective manner.Collaborates with legal, underwriting, and risk management teams as needed.Maintains accurate and up-to-date claim files and records.Ensures compliance with company policies, insurance regulations, and international shipping laws.Provides expert advice to clients on loss prevention and risk mitigation strategies.Analyzes and prepares claim statistics for loss reporting and to determine underwriting profitability.Maintains good relationships with clients, explains complex technical details in a way that is understandable.Handles multiple cases simultaneously, prioritize tasks, and ensure that claims are processed in a timely manner. Manages multiple tasks and deadlines effectively Proficiency and experience with Microsoft Office Suite (e.g. Word, Excel).EDUCATION: Associates Degree in Business Administration or in a related fieldEXPERIENCE: One year experience in the insurance and/or transportation industry.LICENSE: 6-20 Accredited Claims Adjuster License.  Valid Local Driver’s License.  Valid PassportTRAVEL: 10% Travel to other Tropical locations.

Claims Coordinator – Seven Seas Cargo Insurance

JOB SUMMARY The Claims Coordinator is responsible for managing the administrative functions related to insurance claims for Seven Seas Insurance. This role ensures accurate input and updating of claim information, maintains organized filing systems, and oversees the processing and filing of payments. The Claims Coordinator supports the claims team to ensure timely and accurate handling of documentation and communications.Key ResponsibilitiesEnter and update claim information accurately in internal systems.Assist with document collection, follow-up, and correspondence related to claims.Organize and maintain both physical and digital claim files in accordance with company policies and compliance requirements.Prepare documents and checks for mailing and shipping in a timely manner. File and track incoming and outgoing checks related to claim payments and reimbursements.Collaborate with other departments (e.g., accounting, customer service) to ensure claim processing accuracy.Respond to internal and external inquiries regarding claim status or documentation.Support audits and reviews by providing requested claim documentation and file histories.Ensure data privacy and confidentiality standards are maintained.Run weekly reports and update files when needed.Generate claims reports for client and management review.Perform all other related duties as requested. EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months to one year general clerical experienceLICENSE: Valid Local Driver’s LicenseTRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  Ability to sit 1/3 – 2/3 of day.  Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: English

AAC – Line Service Technician – KOA

POSITION DESCRIPTION  The Line Service Technician is a working member of the group and reports to the Line Service Supervisor, responsible for all maintenance and aircraft related activities assigned to […]

AAC – Line Service Technician – OGG

POSITION DESCRIPTION  The Line Service Technician is a working member of the group and reports to the Line Service Supervisor, responsible for all maintenance and aircraft related activities assigned to […]

Client Service Representative

JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained.  Provides general information and resolves customer issues as required. EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None

AB

Cook Inlet Tug & Barge has provided marine services since 1924. We specialize in harbor services and fuel
distribution throughout South Central, Southeast and Western Alaska.
Visit www.cookinlettug.com to learn more about us.

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