____________________________________________________________________________________Created 10/04/2024 / Last Edited: 10/04/2024 JD# – Status: Draft____________________________________________________________________________________A. JOB DESCRIPTIONCurrent Title: SIGNAL PERSONDepartment: St. CroixUSVILocation: St. Croix; USVIAccount Code: 12050Immediate Supervisor: Stevedore ManagerSalary Grade: B. JOB SUMMARY Provides Master Stevedore with precise and clear directional signals in loading and discharging vesselsC. JOB SCOPENo supervisory or budgetary responsibilities D. PRINCIPAL DUTIES AND RESPONSIBILITIESProvides Master Stevedore with required guidance for safe and proper crane operation using approved hand signals. Ensures deck gear is set up according to stowage plan. Coordinates with Master Stevedore and vessel personal to ensure proper placement of containers on ship.Assists in rigging of special lifts both ashore and aboard vessels.Operates 10 Ton fork-lift to move containers and other cargo.Maintains certification and proficiency in fork-lift operation.Performs shipside support for handling lines and setting gangways.Assists Master Stevedore with routine maintenance inspection. Assists Heavy Equipment Mechanics, Stevedore 1, and Master Stevedore with crane maintenance.Inspects and cleans shipside work area to ensure safe environment and proper maintenance of rigging gear.Monitors work areas on-board vessels to ensure personal safetyRetrieves, loads and braces vehicles into containers for export shipmentDrives and operates equipment, machinery, and automobiles into hold of deck of shipsPrepares support equipment check sheets daily and hands in weeklyCross trains on crane team app and handheld computersEmpties garbage cans in port seawalls and assists during spill clean upsPerforms all other duties as assignedE. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: 6 months shipping experienceLICENSE: Valid Local Driver’s License and PassportTRAVEL: N/APHYSICAL: Manual dexterity to perform repetitive motion task on computer. Ability to stand and walk for extended periods of time up to 8 hrs per day. Mobility required to oversee operations activities and to perform deck inspection before loading . Ability to frequently twist, bend, reach, squat, kneel, climb heights up to 15 feet, occasionally must lift and carry up to 80lbs. Push/ Pull 200 Pounds. Able to withstand occasional exposure to extreme weather conditions.LANGUAGE: English (Education and experience minimums can be substituted with any equivalent combination of training and experience)F. SKILLS, KNOWLEDGE AND ABILITIESSkills in written and verbal communication.Skills in reading comprehension.Skills in basic mathematics.Skills in planning and organizing loads.Skills in decision-making and judgement.Skills in oral communications.Skills in interpersonal relationships and customer service.Skills in the operation of a personal computer and standard office equipment.Knowledge of vessel operations.Knowledge of the receiving process.Knowledge of ship loading and proper stowage methods and automated stowage systems.Knowlege of automated stowage systems.Knowledge of hazardous material handling guidelines.Knowledge of basic safety rules.Knowledge of container stow procedures.Knowledge of fork-lift operations.Knowledge of operations function and various locations.Knowledge of port operations.Knowledge of computer or handheld operations, Terminal Operations System (Octopi platform).Ability to write legibly.Ability to work under deadline pressure and perform tasks as required.Ability to work overtime if required.Ability to work closely with others.Ability to perform tasks requiring physical effort.Ability to perform job duties in adverse weather and environmental conditions.Ability to pay attention to detail.Ability to be flexible.Ability to perform tasks with minimum supervision.Ability to make quick and precise decisions.Ability to use good judgement in analyzing and resolving problems.Ability to effectively read, interpret and prepare data in written form.Ability to work well under pressure, time constraints and deadlines.
Full Time Jobs
JOB SUMMARYPerforms preventative maintenance on support and freight moving equipment as well as repairs to same.PRINCIPAL DUTIES AND RESPONSIBILITIES1. Performs preventative maintenance on all 1. Fleet Equipment.2. Performs major and minor repairs to Fleet Equipment as needed.3. Troubleshoots electrical, hydraulic, pneumatic, and mechanical failures on equipment as required.4. Researches parts needed for repairs on equipment by using parts manuals and supply books.5. Rebuilds engines, transmissions and their components as necessary.6. Makes service calls to various Tropical departments both domestic and international to facilitateequipment repairs as required.7. Remains on standby duty whenever a ship is being loaded after hours and on weekends. Fuelsequipment in the absence of the Fueler.8. Fills out work orders after every job. Orders parts required to conduct repair and maintenance andfollow-up. Coordinates with the effected departments equipment repairs and services.9. Makes quality fabrications as needed.10. Keeps work area clean.11. Participates in training seminars and work shops when necessary.Tropical Shipping Job Description JD# 00 – 110 Created: 02/1989 Last Edited: 07/13/20052Performs all other 12. duties as required.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma and vocational technological graduate withcertificate in Equipment maintenance and repairEXPERIENCE: Five years experience in heavy equipment repair, maintenance andoperation.LICENSE: Valid Local Driver’s License – Commercial Class B with HAZMAT andTanker endorsement and Valid Passport. Certificates in Hydraulics,pneumatics, electrical and mechanical.TRAVEL: 10% Travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks oncomputer or handheld. Ability to frequently twist, bend, reach, squat,kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry atleast 80 pounds on a daily basis. Able to withstand constant exposure toextreme weather conditions. Ability to travel in various modes oftransportation (e.g. automobile, airplane, train etc.) Occasionallyexposed to outside elements during the course of traveling.LANGUAGE: English(Education and experience minimums can be substituted with any equivalent combination of trainingand experience)
JOB SUMMARY Performs preventative maintenance, troubleshooting and repairs on support and heavy freight moving equipment systems: mechanical, hydraulic, pneumatic and electrical. JOB SCOPENo supervisory or budgetary responsibilities.PRINCIPAL DUTIES AND RESPONSIBILITIESPerforms preventative maintenance on all heavy equipment including but not limited to: mobile harbor cranes, straddle carriers, reach stackers, rotators and spreaders. Performs major and minor repairs to heavy equipment as needed. Operates, inspects and troubleshoots mechanical, hydraulic, pneumatic, and electrical failures on equipment as required and diagnose defects. Tests mechanical products and equipment after repair or assembly to ensure proper performance and compliance with manufacturers’ specifications. Dismantles and reassembles heavy equipment using hoists, rigging equipment and hand tools. Researches parts needed for repairs on equipment by using parts manuals and supply books. Rebuilds engines, transmissions and their components as necessary. Makes service calls to various Tropical departments both domestic and international to facilitate equipment repairs as required. Remains on standby duty during ship loading after hours and on weekends. Fills out work orders after every job. Orders parts required to conduct repair and maintenance and follow-up. Coordinates with the effected departments equipment repairs and services. Makes quality fabrications as needed. Keeps work area clean and organized. Participates in training seminars and workshops when necessary. Performs all other duties as required.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma and vocational technological graduate with certificate in equipment maintenance and repair preferred.EXPERIENCE: Minimum 3 years experience in heavy equipment repair, maintenance and operation.LICENSE: Valid Local Driver’s License – Non-Commercial Class E. Ability to obtain a U.S. Passport. Certificates in mechanical, hydraulics, pneumatics, and electrical systems preferred.TRAVEL: 10% Travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on/with computer, handheld devices or tools. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand exposure to extreme weather conditions. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.) Occasionally exposed to outside elements during the daily workday and during traveling.
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts. EDUCATION: High School Diploma or equivalent EXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic. LICENSE: Valid Local Driver’s License. TRAVEL: N/A PRINCIPAL DUTIES AND RESPONSIBILITIES1. Receives and answers incoming customer service related phone calls. Quotes rates from all tariffs and researches customer’s problems.2. Masters and utilizes the appropriate company business systems in all its capabilities, i.e.: inquiry, account profile, customer maintenance, vessel schedule, equipment, FCN process, loadlist, miscellaneous invoices, etc.3. Assists walk-in customers with rates, claims, CLP, and freight. Logs incoming claims and advises claimant of claims procedures4. Advises supervisor of recurring problems and makes appropriate suggestions.5. Maintains daily log of all calls regarding problems, requests, inquiries.6. Coordinates with other departments to ensure expeditious handling of customer requests.7. Requests FCN’s, logs and submits for signature/completion.8. Logs incoming claims and advises claimant of claims procedures.9. Assists other outports seeking tariff rates for cargo origination to or from the port of neighboring islands.10. Seeks rates from various departments (i.e., Intermodal, Interline, etc.) as applicable.11. Submits TCA’s recommending pricing adjustments.12. Performs all other duties as assigned.
B. JOB SUMMARY Responsible for the operation of the top lifter and jockey truck to facilitate vessel operations. Interchange all containers in Port. Maintain gate logs and update the company cargo tracking system. Assist in stripping Less Than Container Load(LCL) cargo. Prepare demurrage bills. Also responsible for the maintenance of the jockey truck and maintenance of the top lifter in the absence of the mechanic.C. JOB SCOPENo supervisory or budgetary responsibilitiesD. PRINCIPAL DUTIES AND RESPONSIBILITIESOperate the top lifter to unload the vessel. Spot containers discharged from the vessel and load containers onto the ship. Discharge loaded containers onto chassis for customer pickup.Maintain accurate interchange information for containers in and out of the gate. Log condition of container and chassis, loaded seals, voyage number and Bill of Lading date and obtain signature of trucker for all interchange moves. Update company computerized cargo tracking system with interchange information.Collects information for the preparation of demurrage bills and provides information to the party responsible for preparing the bills.Conduct equipment inventory audit monthly and report discrepancies to Equipment Management DepartmentPrepare and submits weekly out turn report.Perform preventative maintenance on jockey truck and documents information on standard pre-check form.Accurately maintain s weekly container totals for the Island Operations Manager to verify the British Virgin Island Port Authority surcharge bills. Backload out bound LCL containers. Assist in the receiving and loading of outbound LCL Shipments.Perform all other assigned duties.E. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Three to five years experience within stevedoring environment and operation of heavy equipment.LICENSE: Valid Local Driver’s LicenseTRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand constant exposure to extreme weather conditions.LANGUAGE: English (Education and experience minimums can be substituted with any equivalent combination of training and experience)F. SKILLS, KNOWLEDGE AND ABILITIESSkills in written and verbal communications.Skills in reading comprehension.Skills in basic mathematics.Skills in planning and organizing loads.Skills in decision making.Skills in oral communications.Skills in interpersonal relationships and customer service.Knowledge of the receiving process.Knowledge of hazardous material handling guidelines.Knowledge of basic safety rules.Knowledge of top lifter, two and ten ton fork-lifts and jockey operations.Knowledge of container stow procedures.Knowledge of fork-lift operations.Knowledge of vessel stevedoring.Knowledge of windows environment.Knowledge of computer and handheld operation.Ability to write legibly.Ability to work under deadline pressure and perform tasks as required.Ability to work overtime if required.Ability to work closely with others.Ability to perform tasks requiring physical effort.Ability to pay attention to detail.Ability to be flexible.Ability to perform tasks with minimum supervision.
JOB SUMMARY Inspects and receives cargo to protect the interest of Tropical and its customers. Verifies that cargo meets Tropical’s minimum requirements for cargo acceptance. Notifies supervisor / crew leader for problem resolution when cargo does not meet Tropical requirements. Measures and documents the shipment’s size, type and characteristics along with complete written record of any discrepancies. Applies proper Tropical labels according to cargo marks and paperwork and enters correct data in the warehouse management system, preparing cargo for putaway. Operates a forklift as part of the receiving, stripping, or putaway processes. Puts away cargo in the proper location and documents that transaction properly in the warehouse management system.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESInspects cargo to ensure that cargo meets the Tropical receiving guidelines for acceptance.Receives cargo by :a. Verifying and documenting the count.b. Ensuring that cargo matches description on the carrier’s freight billc. Verifying and documenting cargo condition.d. Properly noting exceptions (discrepancies) on the delivery agent’s paperwork.e. Checks for proper hazardous material documents.f. Signs the delivery receipt, and accepts cargo in accordance with the receiving process.Measures cargo and enters information into the warehouse management system or on hand tally.Properly, accurately, and legibly, records all other required information on tally or in warehouse management system.Prepares cargo for putaway by verifying paperwork, and placing cargo on pallets. Secures cargo to pallets with shrinkwrap and/or tape.Applies labels to each handling unit, in accordance with company procedures.Exhibits good customer service skills in communicating with customers, truckers, and vendors.Performs and documents pre-shift forklift inspection.Operates a forklift to unload delivery trucks and containers.Strips and transloads cargo as neededTransfers large shipments from delivery truck directly into containers.Loads containers making sure that cargo is placed properly in containers to ensure maximum stow and damage free transit.Loads flat racks according to flat rack procedures.Ensures proper hazardous material placards are applied when hazardous cargo is loaded.Performs all other assigned duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Six (6) months Tropical warehouse experience.OSHA certified in forklift operation.LICENSE: Valid Florida drivers licenseTRAVEL: None.
Carlile is a trucking and logistics company that’s proudly Alaskan. Headquartered in Anchorage,
we seek people who share our values and take pride in being professional. We value safety, reliability,
dedication to our organization, and industry-leading innovation. We look for pride, integrity, grit, and
approachability. We provide a wonderful work life balance for our team members. We want you home with your family each night.
If you’re looking for a long-term career – on the road or in the office – this is a unique place to build one.
JOB SUMMARY Responsible for providing support to Sales Representatives as needed through correspondence, rate quotes and service announcements to customers within the assigned sales territory. Acts as liaison between customers and various departments within Tropical to resolve sales related issues in an effort to assist the Sales Representative in maximizing customer satisfaction as well as enhancing the customer’s supply chain effectiveness with convenient and reliable transportation solutions. Within TLink, assigns new customers to a sales territory. Assists Sales Representative with maintaining customer-base within SFA/CRM. Acts as internal support contact to coordinate sales and service issues for customers within assigned territory in person or by telephone. This includes making joint calls on assigned sales representatives accounts, developing telephone relationships with assigned territories customer base, representing Tropical at Trade Shows and industry meetings, or Tropical port locations as necessary. Contact current and potential customers to solicit new and additional business using telephone, faxing, letter, email, face to face sales calls and networking.Create rate matrices within assigned sales territory. Coordinates all approvals for exceptions to service standards. Researches information, and follows-up on sales calls, visits, rate quotations, sales leads, letters, email, fax, service agreements, reports and customer issues.Researches Account Receivable Reports for accuracy and short payments by reviewing the shipment file, speaking with the customer and mutually working to the benefit of both Tropical and customer to satisfy the outstanding A/R.Researches customer accounts for historical patterns and activities using Rates on Line, JOC Reports, and market research and analysis data to prepare territory reports.Consistently updates all customer profiles and activities in SFA/CRM, T-Link, People Soft and all other database systems ensuring all information is complete and accurate.Attend assigned Tropical Sales Training and deliver World Class Customer Service.Provide SFA/CRM support to the sales organization. Performs all other duties as assigned.EDUCATION: Bachelor’s Degree in Sales or in a related field Marketing or Business Administration EXPERIENCE: Minimum one year general business experience. LICENSE: Valid Local Driver’s License and passport. TRAVEL: 20% local travel within sales territory and 5% travel to overseas ports. PHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. ability to sit 1/3 – 2/3 of day. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc..) Occasionally exposed to outside elements during the course of traveling. LANGUAGE: English
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