Refrigeration MaintenancePerforms preventative maintenance on all engines / generators as well as troubleshooting and repairs to same.Performs basic preventative maintenance and repairs on all equipment including but not limited to: chassis underslung, clip-on generators as well as containerized / portable generators. Performs inspections of all equipment and handles any existing problems.Operates, inspects and troubleshoots electrical, hydraulic, pneumatic and mechanical failures onequipment as required and diagnose defects.Performs major and minor repairs on engines and generators.Makes quality fabrications.Performs diagnostics via scanning tools and software.Utilizes maintenance programs to create and schedule work.Makes service calls to various Tropical departments to facilitate equipment repairs as required.Keeps work area and equipment clean and organized.Participates in training seminars, classes, and technically oriented workshops when necessary.All AreasKeeps the work area and equipment clean, orderly, and safe.Participates in online and in person training seminars, classes, and technically oriented workshops. Performs all other duties as assigned.EDUCATION: High school diploma or equivalent vocational technological graduate.EXPERIENCE: Refrigeration MaintenanceThree years’ experience in equipment repair, maintenance, and operation.LICENSE: Refrigeration Maintenance Valid local driver’s license – Non-Commercial Class E and ability to acquire a Class B commercial license. Ability to obtain a U.S. Passport.TRAVEL: 10% travel to both domestic and international Tropical locations.PHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks oncomputer or handheld device or tools. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 – 200 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand exposure to extreme weather conditions. Ability to travel in various modes of transportation (e.g. automobile, airplane, train etc.)Occasionally exposed to outside elements during the daily workday and when traveling. LANGUAGE: English
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JOB SUMMARY Performs preventative maintenance on support and freight moving equipment as well as repairs to same.EDUCATION: High School Diploma and vocational technological graduate with certificate in Equipment maintenance and repairEXPERIENCE: Five years experience in heavy equipment repair, maintenance and operation.LICENSE: Valid Local Driver’s License – Commercial Class B with HAZMAT and Tanker endorsement and Valid Passport. Certificates in Hydraulics, pneumatics, electrical and mechanical.TRAVEL: 10% Travel to both domestic and international Tropical locations.LANGUAGE: English
JOB SUMMARY Pressure washes and/or sweeps out shipping containers and equipment, treats rusted areas and/or disinfects inside of containers as needed. Cleans and maintains shop, washout, and reefer pre-trip inspection (PTI) areas, including trash removal as needed.PRINCIPAL DUTIES AND RESPONSIBILITIES-Pressure washes and/or sweeps out shipping containers and equipment as required using machinery provided.-Checks equipment, ensuring an adequate water supply, oil level, fuel tank and storage tanks levels and all working properly.-Inspects surfaces after washing to ensure it is clear of any food, dirt, and debris.-Notifies manager and lead personnel of unusual and/or excessive damages.-Follows all safety protocols to prevent damage or injury.–Treats rusted areas on equipment, applies aluminum cleaner and/or disinfectant as applicable.-Performs minor container repairs as needed.-Cleans and washes equipment daily.-Cleans and/or pumps out wash areas/pads routinely.-Cleans and maintains the shop, washout and pre-trip areas and their surrounding areas.-Operates forklifts and jockey truck as necessary, to allow constant flow of containers through the yard.-Performs all other assigned duties.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months of experience in cleaning, painting and pressure washing.LICENSE: Valid local driver’s license. Certified to operate fork-lifts and jockey trucks or ability to obtain certifications within six months of hire.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld devices. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand exposure to extreme weather conditions as exposed to outside elements during the daily workday.LANGUAGE: English
This position is responsible for the loading, unloading and driving of diesel-powered trucks to transport heavy and oversized loads.
Provides the Port Equipment Operator Lead with precise and clear directional signals in loading and discharging vessels.No supervisory or budgetary responsibilitiesProvides Port Equipment Operator Lead with required guidance for safe and proper crane operation using approved hand signals. Ensures deck gear is set up according to stowage plan. Coordinates with Port Equipment Operator Lead, and vessel personnel to ensure proper placement of containers on ship. Inspects and sweeps containers as needed for damage and/or cleanliness and directs Port Equipment Operator II as to where they are to be staged via radio communications.Assists in rigging of special lifts both ashore and aboard vessels.Operates 10 ton fork-lift to move containers and other cargo.Maintains certification and proficiency in fork-lift operation.Performs shipside support for handling lines and setting gangways.Assists Port Equipment Operator Lead with routine maintenance inspection. Also assists Heavy Equipment Mechanics, Port Equipment Operator and Port Equipment Operator Lead with crane maintenance.Inspects and cleans shipside work area to ensure safe environment and properly maintained rigging gear.Monitors work areas on-board vessels to ensure personal safety.Retrieves, loads and braces vehicles into containers for export shipment.Drives and operates equipment, machinery and automobiles into hold or deck of ships.Prepares support equipment check sheets daily and submits weekly. Cross trains on crane team application on handheld computers.Empties garbage cans in port seawalls and assists during spill clean ups.Performs all other duties as assigned.EDUCATION: High School Diploma or equivalentEXPERIENCE: Six months experience in or shipping operations experience.LICENSE: Valid local driver’s license.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds and push/pull 200 pounds on a daily basis. Able to withstand constant exposure to extreme weather conditions. Must pass DOT physical.LANGUAGE: English
Job SummaryResponsible for developing, implementing, and maintaining comprehensive training programs for customer service representatives and documentation teams. Responsible for creating engaging learning experiences that enhance team performance and documentation standards. Serves as primary point of contact for new hires to help navigate the company. In addition, responsibilities will encompasses both new hires and experienced staff to ensure consistent skill development across all experience levels.Principal Duties and Responsibilities-Designs and develops comprehensive training curricula, including e-learning modules, classroom sessions, and hands-on workshops focused on customer service excellence-Creates and maintains training documentation, user guides, and standard operating procedures that align with company policies and best practices-Conducts needs assessments to identify skill gaps and develop targeted training solutions-Facilitates both virtual and in-person training sessions for new hires and existing staff-Evaluates training effectiveness through assessments, feedback collection, and performance metrics-Manages the full training lifecycle from needs analysis through development, delivery, and evaluation-Maintains training calendar and coordinate scheduling with department managers-Tracks completion rates and certification status for required training programs-Generates regular reports on training metrics and program effectiveness-Updates and revises training materials to reflect new products, services, or procedures-Develops and maintains a comprehensive knowledge base of customer service procedures and best practices-Creates and updates standard operating procedures (SOPs) for customer service processes-Collaborates with subject matter experts to ensure accuracy of training content-Implements version control systems for training materials and documentationMaintains digital training library and learning management system (LMS)Minimum Education, Certification, Experience and Physical RequirementsEducation and experience minimums can be substituted with any equivalent combination of training and experienceEducationHigh School Diploma or equivalentExperience10+ years of experience working in Tropical’s Customer Service and/or Documentation DeptLicenseValid Local Driver’s LicenseTravelMay require travel to MIA PhysicalOffice Environment – Manual dexterity to perform repetitive motion tasks on computer. Ability to bend or stoop to retrieve lower shelf files. Ability to reach overhead to retrieve upper shelf files. Ability to sit 1/3 – 2/3 of day. Ability to work on feet for 1/3 – 2/3 day.Language: English
Responsible for supervising and coordinating all phases of operations relating to the division tugs and barges. Includes direct supervision of Deck Officers and Deckhands. Involved in selection, promotion and training, […]
JOB PURPOSE/SUMMARY: To perform seaman/deckhand duties and general maintenance duties as directed. ESSENTIAL FUNCTIONS: Perform general maintenance to vessel and vessel equipment. Perform sanitary duties such as cleaning tug […]
JOB PURPOSE/SUMMARY: To oversee and maintain independently the proper and safe operation of vessel propulsion equipment and other machinery. ESSENTIAL FUNCTIONS: Prepares, operates, maintains, and repairs vessel propulsion equipment […]
