SIGN ON BONUS: $1500 About Us Delta Western was formed in 1984 to provide fuel for ships, planes, and vehicles along the Western Alaska coastline and Yukon River with a fueling station in Dutch Harbor. It was welcomed into the Saltchuk family of companies in 2000, marking Saltchuk’s entry into petroleum distribution. Today, Delta Western is one of Alaska’s leading independent distributors of petroleum products and lubricants, with fuel terminals in Western and Southeast Alaska. Delta Western delivers an average of 200 million gallons of fuel annually in Alaska and employs approximately 150 people. In its strive to meet and exceed its customer demands, Delta Western has a track record of agile and innovative fuel solutions. Improving relationships with
Full Time Jobs
Schedule: 3 weeks on/ 2 weeks off Base Location: ANCHORAGE, ALASKA Traveling to: Dutch Harbor potentially traveling to all other locations in Alaska About Us Delta Western was formed in 1984 to provide fuel for ships, planes, and vehicles along the Western Alaska coastline and Yukon River with a fueling station in Dutch Harbor. It was welcomed into the Saltchuk family of companies in 2000, marking Saltchuk’s entry into petroleum distribution. Today, Delta Western is one of Alaska’s leading independent distributors of petroleum products and lubricants, with fuel terminals in Western and Southeast Alaska. Delta Western delivers an average of 200 million gallons of fuel annually in Alaska and employs approximately 150 people. In its strive to meet and exc
JOB SUMMARY Completes the day end vessel loading plan including supplying the Finals, Baplie and Dangerous Cargo Manifest (DCM) reports. Completes Baplie process for inbound and outbound vessel voyages which include closing vessels in XPS and N4, Arranges berthing windows for outport locations working directly with Port Managers to arrange labor and berthing times. Manages Vessel string and inventories at all port locations with current and future voyages based on cargo and empty equipment evacuations. Maintains and assigns POW’s ( Points of Work ) based on work assignments and crew availability working directly with the Operations managers. Reconciles inventories against T Link and ensures accuracy of both systems. Arrives, departs vessels in the system while setting up crews and Freight handling equipment necessary for the work load based on scheduled departure times. Performs operational follow up as relates to ship files to ensure the next port in the rotation have been notified and keeps control center advised of plans. Ensures all ports and vessels receive their proper EDI files for vessel stowage and operations. Maintains and corrects improvement of vessel stowage and Terminal Operations software as needed. JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIESProvides planning recommendations and coordinates terminal planning activity (vessel arrivals and departures, stevedoring crew assignments, etc.) with stevedoring managers and supervisors. Ensures terminal computer system reflects current operations plan.Plans and prepares all port vessel discharges and backloads in terminal operating system.Coordinates load planning with service coordinators. Ensures booking modifications and ads/pulls are managed according to demands and vessel capacity.Updates loading and discharging plans as required, Refreshes terminal operating system. Communicates updates to stevedoring staff. Creates proper stow of containers to achieve proper trim and stability on all vessels. Reviews stowage plans with vessel captains.Monitors terminal operating system (strad, crane, checker and jockey programs) and takes appropriate action to ensure proper system accuracy and performance. Responsible for management of vessel port calls and timely loading and unloading of vessels to maintain schedule integrity and adequate equipment supply to meet the demands of internal and external customers.Creates and distributes to all terminals and stevedores the most optimal and efficient vessel stow plan which takes into account all the principals of vessel storage, stabilizing, utilization and port restrictions utilizing pertinent freight handling equipment and cargo booking information from computer software systems, vessel personnel, and port personnel.Manages and monitors the integration of EDI communications and capabilities for vessel stowage data into the T-Link system.Identifies opportunities for operational improvements in ports to initiate continuous improvement projects to drive improved results.Monitors and adjusts N4/XPS systems reconciling plans versus actuals during discharge and vessel loading.Performs all other related duties as requested.MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: Bachelor’s Degree in Marine Transportation or in a related field.EXPERIENCE: One to three years experience in vessel stowage or vessel terminal operations in a maritime shipping business.LICENSE: Valid local driver’s license. Valid passport. TRAVEL: 5% Travel to both domestic and international Tropical Shipping locations.
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English
JOB SUMMARY Acts as a liaison between sales representative and customers. Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires. Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English
JOB SUMMARY Responsible for obtaining all documentation from Customers or Freight Forwarders to ensure the timely movement of cargo from pick up through vessel loading. Reviews all documents for compliance to all applicable governmental regulations. Enters documentation into TLink and updates Customer and shipment information as required. PRINCIPAL DUTIES AND RESPONSIBILITIES-Updates all Job and Partner information and consolidations in TLink. Scans documents, monitors workplans and performs processes to meet cut-off deadlines.-Identifies all necessary documentation required for export of cargo. Contacts Customers or Freight Forwarders regarding missing or incorrect paperwork.-Reviews documents to meet requirements of US Customs and other government agencies export regulations. Reviews and files EEIs with US Census.-Contacts Customers to arrange pick up of containers from shipper/suppliers or assist with any logistical needs in conjunction with Dispatch and Control Center. Updates TLink as required.-Reviews jobs for CTL/CTS status changes and liases with Control Center.-Informs Customers on Tropical services such as National Pick Up, Intermodal, and Insurance and provides terms and rates. Quotes rates on prepaid shipments.-Consolidates cargo as requested by Customer in accordance with consolidation agreements and guidelines.-Monitors workplans to assist with re-booking cargo when rolling jobs, follows up on freight payments by sending invoices and placing phone calls.-Applies payments of freight charges to Carrier Release.-Assists Ports with inquiries on cargo status and tracking.-Performs all other related duties as assigned. EDUCATION: High School Diploma or equivalentEXPERIENCE: One to Three years of related experience.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
JOB SUMMARY Responsible for obtaining all documentation from Customers or Freight Forwarders to ensure the timely movement of cargo from pick up through vessel loading. Reviews all documents for compliance to all applicable governmental regulations. Enters documentation into TLink and updates Customer and shipment information as required. PRINCIPAL DUTIES AND RESPONSIBILITIES-Updates all Job and Partner information and consolidations in TLink. Scans documents, monitors workplans and performs processes to meet cut-off deadlines.-Identifies all necessary documentation required for export of cargo. Contacts Customers or Freight Forwarders regarding missing or incorrect paperwork.-Reviews documents to meet requirements of US Customs and other government agencies export regulations. Reviews and files EEIs with US Census.-Contacts Customers to arrange pick up of containers from shipper/suppliers or assist with any logistical needs in conjunction with Dispatch and Control Center. Updates TLink as required.-Reviews jobs for CTL/CTS status changes and liases with Control Center.-Informs Customers on Tropical services such as National Pick Up, Intermodal, and Insurance and provides terms and rates. Quotes rates on prepaid shipments.-Consolidates cargo as requested by Customer in accordance with consolidation agreements and guidelines.-Monitors workplans to assist with re-booking cargo when rolling jobs, follows up on freight payments by sending invoices and placing phone calls.-Applies payments of freight charges to Carrier Release.-Assists Ports with inquiries on cargo status and tracking.-Performs all other related duties as assigned. EDUCATION: High School Diploma or equivalentEXPERIENCE: One to Three years of related experience.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained. Provides general information and resolves customer issues as required. PRINCIPAL DUTIES AND RESPONSIBILITIES-Provides rate quotes to prospective customers either via phone or email on all cargo types(LCL/FCL/BB) to all destinations. Follows up with email or fax confirmation to customer. Provides sales leads as appropriate. -Creates bookings ensuring that all required inland logistics are complete and allow for accurate cargo movement and routing. Provides booking confirmations via fax or email to ensure customer knows booking particulars.-Answers customer general inquiry questions, ie. Shipment tracking, explaining services, confirming receipt of cargo, billing inquiries, etc.-Makes requested changes to bookings, following up with operating departments to ensure change is understood and has been received.-Logs and works toward resolution of customer issues and complaints. Informs supervisor when complaint is not resolvable at employee level. Records all information in SIRS Incident tab on Job Screen. -Provides document copies for customers as requested. Typically requested documents include bills of lading, invoices, and other export documents.-Creates FCN request to correct billing errors when complaint is received from customer. -Proactively calls customers for pick ups or takes calls for pickups from customers. Transmits information to appropriate operating groups for actions.-Follows up with customers to ensure the customer is satisfied after having experienced a service issue or failure.-Explains company services to new customers. Presents information in a logical fashion and provides information proactively.-Interviews new customers to identify customer preferences and establishes customer profile and partner file.-Performs all other related duties as requested.EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None
JOB SUMMARY Responsible for obtaining all documentation from Customers or Freight Forwarders to ensure the timely movement of cargo from pick up through vessel loading. Reviews all documents for compliance to all applicable governmental regulations. Enters documentation into TLink and updates Customer and shipment information as required. PRINCIPAL DUTIES AND RESPONSIBILITIES-Updates all Job and Partner information and consolidations in TLink. Scans documents, monitors workplans and performs processes to meet cut-off deadlines.-Identifies all necessary documentation required for export of cargo. Contacts Customers or Freight Forwarders regarding missing or incorrect paperwork.-Reviews documents to meet requirements of US Customs and other government agencies export regulations. Reviews and files EEIs with US Census.-Contacts Customers to arrange pick up of containers from shipper/suppliers or assist with any logistical needs in conjunction with Dispatch and Control Center. Updates TLink as required.-Reviews jobs for CTL/CTS status changes and liases with Control Center.-Informs Customers on Tropical services such as National Pick Up, Intermodal, and Insurance and provides terms and rates. Quotes rates on prepaid shipments.-Consolidates cargo as requested by Customer in accordance with consolidation agreements and guidelines.-Monitors workplans to assist with re-booking cargo when rolling jobs, follows up on freight payments by sending invoices and placing phone calls.-Applies payments of freight charges to Carrier Release.-Assists Ports with inquiries on cargo status and tracking.-Performs all other related duties as assigned. EDUCATION: High School Diploma or equivalentEXPERIENCE: One to Three years of related experience.LICENSE: Valid Local Driver’s License.TRAVEL: N/A
The duties and responsibilities: Provide accounting and clerical support to the accounting department. Type accurately, prepare and maintain accounting documents and records. Prepare bank deposits, customer invoices and statements. Reconcile […]
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