Full Time Jobs

Port Mechanic II – Container Repair/Welding

JOB SUMMARY Repairs and maintains containers which includes cleaning, sweeping, fabricating and repairing all components including steel, aluminum, stainless steel, and wood.JOB SCOPENo supervisory or budgetary responsibilitiesPRINCIPAL DUTIES AND RESPONSIBILITIES1. Welds and fabricates steel.2. Welds and fabricates stainless steel.3. Welds and fabricates aluminum.4. Operates shop equipment; shears, brakes, etc.5. Straightens damaged components.6. Operates forklifts.7. Replaces and/or repairs wooden floors.8. Cleans and paints.9. Repairs mechanical components.10. Performs all other assigned duties.  MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Must be able to pass ABS welding test.Must have 1 year of welding experience. Must have experience using fabrication equipment such as iron-works, brake presses and hydraulic sheet metal shears. Must be mechanically inclined and able to use various power tools such as saws, riveters, hydraulic rams.LICENSE: Must be able to operate and certify on 5,000 lb. and 30,000 lb. forklift.TRAVEL: N/APHYSICAL: Operations – Manual dexterity to perform repetitive motion tasks on computer or handheld. Ability to frequently twist, bend, reach, squat, kneel, climb on equipment, push/pull 50 pounds, crawl, lift and carry at least 80 pounds on a daily basis. Able to withstand constant exposure to extreme weather conditions. Must work in a very noisy environment.Must work in a very dirty environment requiring the occasional use of respirators.Must work in hot environments while using welders and torches. Must work from ladders at heights of up to 10 ft.LANGUAGE:  English

Credit Representative

JOB SUMMARY Ensures that receivables are collected in a timely manner  through verbal and written communication.  Serves as a liaison for  Sales on customer account status and activity.  Processes credit applications through to approval stage.  Corrects errors on customers’ accounts.  Processes write-offs, write-ins, reapplication of cash, adjustments, and payments.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years in Credit & Collections, Sales, Customer Service, or Documentation, preferably in the transportation industry.LICENSE: Valid Local Florida Driver’s LicenseTRAVEL: N/A

Business Analyst II

JOB SUMMARY Provide day to day production support to one or more of the following PeopleSoft Financial & HR modules: Accounts Receivable, General Ledger, Accounts Payable, Asset Management, Purchasing/Inventory or HR, Payroll & Benefits.  Perform as the functional lead and own overall responsibility of assigned modules in support of Accounting and HR staff.  Responsible for application design and specifications for the PeopleSoft Financial & HR systems.  Support the PeopleSoft Accounting, Financial and HR system interfaces from the company core business & Banking systems.  Develop and design new reports/queries as requested by the Accounting & HR staff.EDUCATION: Bachelor’s Degree in Accounting, Finance or Information Systems or in a related fieldEXPERIENCE: Three years experience using PeopleSoft 8.x  Financials & HR in one or more of the following modules: Accounts Receivable, General Ledger, Accounts Payable, Asset Management, Purchasing/Inventory or HR, Payroll & Benefits.  Functional Lead experience prefered.LICENSE: Valid Local Driver’s License and Valid Passport.TRAVEL: 10% travel to attend application training.

Stevedore Supervisor- St. Croix, USVI

Responsible for supervising loading and unloading of all vessels, maintaining ship schedules and managing resources to complete assigned duties including interfacing with Maintenance and Traffic departments.PRINCIPAL DUTIES AND RESPONSIBILITIES-Schedules, assigns and supervises work of stevedoring crews to ensure the proper stowing of freight on board vessels.  Coordinates vessel arrivals and departures to maximize employee/equipment production levels.  Ensures coverage for all areas sufficient to meet deadline requirements and avoid unnecessary costs resulting from inefficient procedures.  Uses automated stowage systems as part of the stevedoring operation.-Supervises all yard activities in and out of the port. Supervises cargo-handling equipment and stevedore team.-Develops and recommends improvements to stevedoring practices and procedures in order to promote efficiency, faster service and lower costs.  Works closely with the Control Center to set up optimal stowage and workplans. -Schedules ship movements within port area to meet loading and discharging requirements.  Ensures timely movement and staging of all stevedoring equipment in conjunction with vessel work schedules.-Monitors staff safety procedures ensuring safety equipment is utilized and safety requirements are understood.-Operates the terminal operating system (Octopi) while providing support to the stevedore team.-Compiles vessel traffic reports for Virgin Island Port Authority billing; check and verify billings.-Prepare cargo-handling schedules and work schedules. Coordinate port berthing and vessel traffic.-Participate and assist in staff performance review appraisals. Responsible for handling staff performance management issues.-Performs all other duties as assigned.E. MINIMUM EDUCATION, CERTIFICATION, EXPERIENCE AND PHYSICAL REQUIREMENTSEDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in stevedoring and warehouse operations with a minimum of three years supervisory experience.LICENSE: Valid local driver’s licenseTRAVEL: N/APHYSICAL: Manual dexterity to perform repetitive motion tasks on computer.  Must be able to stand and walk for extended periods of time up to 8 hours per day.  Mobility required to oversee operations activities and to perform inspection duties.  Ability to frequently twist, bend, read, squat, kneel and climb heights up to 15 feet,  occasionally must lift and carry up to 100 lbs.  Able to withstand occasional exposure to extreme weather conditions.LANGUAGE: English

Client Service Representative

JOB SUMMARY Provides rate quotations to prospective customers. Takes bookings and coordinates required logistics to ensure high quality service is delivered and customer satisfaction is maintained.  Provides general information and resolves customer issues as required. EDUCATION: Associate Degree in Business Management or in a related field.(Education and experience minimums can be substituted with any equivalent combination of training and experience)EXPERIENCE: Two years experience in the delivery of customer service in a direct or telecommunications customer service capacity, with at least 6 months preparing documentation.LICENSE: Valid Local Driver’s LicenseTRAVEL: None

Sales Coordinator- Barbados

JOB SUMMARY Responsible for providing support to Sales Representatives as needed through correspondence, rate quotes and service announcements to customers within the assigned sales territory. Acts as liaison between customers and various departments within Tropical to resolve sales related issues in an effort to assist the Sales Representative in maximizing customer satisfaction as well as enhancing the customer’s supply chain effectiveness with convenient and reliable transportation solutions. Within TLink, assigns new customers to a sales territory. Assists Sales Representative with maintaining customer-base within SFA/CRM.EDUCATION: Bachelor’s Degree in Sales or in a related field Marketing or Business AdministrationEXPERIENCE: Minimum one year general business experience.LICENSE: Valid Local Driver’s License and passport.TRAVEL: 20% local travel within sales territory and 5% travel to overseas ports.

Island Manager – San Jaun, P.R.

JOB SUMMARY Responsible for the general management of the port, including yet not limited to sales, pricing, operations, office management, budgeting, and maintenance of all company property and facilities.EDUCATION: Bachelor’s Degree in Business Administration/Marketing/Sales or in a related fieldEXPERIENCE: Over five years and up to seven years experience in related field.Experience in steamship cargo industry with exposure to all facets of the business to include sales and marketing , vessel operation,equipment control, accounting, and human resources.LICENSE: Valid Local Driver’s License and Valid Passport.TRAVEL: 20% travel to regional locations and 10% travel to international locations.

Customer Serv Representative- Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/ALANGUAGE: Spanish and English

Customer Service Representative – Caucedo, D.R.

JOB SUMMARY Acts as a liaison between sales representative and customers.  Quotes rates, assists with bookings, follows-up on customer complaints, traces cargo, initiates FCNs, releases documents on southbound/inter-island shipments and responds in a timely manner to customer inquires.  Researches, follows up and maintains current customer accounts.PRINCIPAL DUTIES AND RESPONSIBILITIESReceives and answers incoming customer service related phone calls.  Quotes rates from all tariffs and researches customer’s problems.Masters and utilizes the appropriate company business systems in all its capabilities, i.e.:  inquiry, account profile, customer maintenance, vessel schedule, equipment, FCN process, loadlist, miscellaneous invoices, etc.Assists walk-in customers with rates, claims, CLP, and freight.  Logs incoming claims and advises claimant of claims proceduresAdvises supervisor of recurring problems and makes appropriate suggestions.Maintains daily log of all calls regarding problems, requests, inquiries.Coordinates with other departments to ensure expeditious handling of customer requests.Requests FCN’s, logs and submits for signature or completion.Logs incoming claims and advises claimant of claims procedures.Assists other outports seeking tariff rates for cargo origination to or from the port of neighboring islands.Seeks rates from various departments such as Intermodal, and Interline as applicable.Performs all other duties as assigned.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years experience in a related field required with experience in Sales, Customer Service or Traffic.LICENSE: Valid Local Driver’s License.TRAVEL: N/APHYSICAL: Office Environment – Manual dexterity to perform repetitive motion tasks on computer.  Ability to bend or stoop to retrieve lower shelf files.  Ability to reach overhead to retrieve upper shelf files.  Ability to sit 1/3 – 2/3 of day.  Ability to work on feet for 1/3 – 2/3 day.LANGUAGE: Spanish and English

Master Stevedore (St. Thomas)

JOB SUMMARY Primarily operates and maintains cranes for all stevedoring activities which includes vessel loading/discharging and special lifts.  Makes necessary changes to stow plan based on weight, destinations and availability of cargo.EDUCATION: High School Diploma or equivalentEXPERIENCE: Three years in operation of jockey truck and reach stacker.  One year in Stevedoring Department.LICENSE: Valid Local Driver’s License.  Certified to operate forklift, reach stacker, straddle carrier and craneTRAVEL: N/A

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